How do I get to online support from Apple help desk, How do I get to online support from Apple help desk

I require assistance from Apple itunes - where do I go for online chat assistance?

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, and then select the relevant category. What contact methods that are available might depend upon what country that you are in, and the category.

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How do i get online support from rogers- doesnt seem to work with the rogers download

How do I get online support from rogers- the bridge wont download that they expect you to use?

Contact them. Or have you?

How does one get tech support from adobe? is there an online "chat" service?

How does one get tech support from adobe? is there an online "chat" service? There formerly was a telephone help service. There is no phone number shown in "help.adobe.com" Has phone support been eliminated as a cost-saving measure?

There is finite help available via chat & phone
http://www.adobe.com/support/download-install/supportinfo/
Many problems can be solved here in the user-to-user forum. Feel free to avail yourself of this opportunity.

How to get the most from Nokia Support Discussions

This forum is a community of users of Nokia products and services from around the world who share their experiences and help people to solve problems. I've been using this forum for a couple of years now, I originally joined because I work in telecomms and I was looking for answers to a few issues that I was experiencing, and like many of the regular members, I've been coming here ever since. There is a really good crowd here, and it is often fun to read the boards as well as informative.
If you have a problem, if nobody else can help, and if you can find us (it's not hard, Discussions all over Google whenever you search for something Nokia-related), then maybe you can hire: The D Team!
The communityThis is a peer-to-peer community, you are usually dealing with people who have an interest in mobile technology, albeit with a particular preference to Nokia, who can help on a wide range of questions - the advantage that we have as a community is that many users have experience of a range of devices and accessories, so you can often get help here about issues concerning Nokia products being used with products from other companies that even Nokia itself cannot offer. There has also recently been a presence of Nokia staff (their usernames are shown in green) who are also helping users on the forum in their own time.
Unlike many forums that we all use regularly, this is an official forum owned and run by Nokia, not the creation of amateur enthusiasts like you and I, so they are much more strict about behaviour than other forums, and the moderators will remove anything that is offensive or disrespectful to other users, or which may cause offence to users of a sensitive nature. Basically, you should treat other users the way you could treat another member of the public in a public place - too many people take advantage of the anonymity offered by the internet to behave in a way that they would not normally do.
This forum is not a source of official support from Nokia, for that you have to call or e-mail from the "Contact us" link. Most of us are just normal consumers like you, therefore we don't have information on when products, services, software updates etc. will be available so it's futile to ask. Nokia doesn't even publish this information in most cases, so even the Nokia employee members probably wouldn't be able to answer these sorts of questions even if they do have the information.
Tips for getting your question answered:
(1) Search firstSomebody else may already have posted the same question, so you can save yourself time by checking first if the answer you need is already published on the forum.
(2) Choose the right boardPeople are online at different times, we may be taking a break from our work, relaxing at home after a meal, flicking back to the forum whilst doing other surfing on the 'net or anything else, and people will look in boards where they have a specific personal interest so, for example, if you have a problem playing a video on your N96 use the Imaging and videos board in the Ovi and Mobile Media section or if you have a problem installing themes or applications on your 6220 Classic, use the Phone Applications under Software. Posting these questions on the Nseries and S60 smartphones board might see them get lost amongst lots of technical questions about the phone itself, you have a better chance of getting an answer by choosing the right place to ask it.
(3) Write a clear titleSpeaking for myself, I don't have time to read everything on the boards, so I look for topics that I might be able to answer; therefore don't just put the subject as a phone model number or the name of an application or users might just pass over your post without opening it to read. For example, a title like "Can't get GPS signal in 5800" is much more likely to catch the attention of an experienced GPS user or a 5800 user and get the question answered quicker.
(4) Explain your problem clearlyPhones and the software that we use in them and with them grow ever more complex, just saying "I can't send an SMS" or "Mr camera isn't working" does not give any information with which an experienced user can help you to troubleshoot. Whatever the case, explain exactly what you are trying to achieve, what you tried, and describe what happened, for example: did an application shut itelf down? Did the phone freeze? Was there an error message, and if so what was it? All of this will help other users to identify what is going wrong for you and the less questions they have to ask you back, the quicker they might help you.
Tips for making the right impression:
(5) Use normal textWRITING ENTIRELY IN CAPITALS does not convey a sense of urgency, in internet communities it is perceived as shouting or other generally agressive behaviour, so it will not win the hearts and minds of the people whose help you need. Also, using large characters or bright colours may look nice to you, but too much text written in very large, bold or colourful letters can simply fill the screen unnecessarily and is not always any easier to read, so it can also put people off from helping you. Use these features when you need to highlight a particular point, not all of the time. (6) Resize imagesIf you are embedding a picture in your post, resize it so that it fits into the frame of the normal page. A full screenshot of your PC or a megapixel+ picture will stretch the borders of the page so far that people have to scroll left and right repeatedly to read not only your post, but the entire page of the thread that it is on, and just as above, if you make it difficult for others to read the thread, they could miss some information or just pass over it altogether. If you want to share a large image, you can also add it as an attachment to the post so that people can view it when they choose without impacting on the display of the page for everybody.
(7) Pleeeeaaaaazzzzeeee don't do thisFar from making most users take pity on you and try to help you, this kind of thing can be just as bad as all capitals, especially is you make a word so long that it affects the display of the page like inserting large images does. You are also better off not using SMS shorthand and local slang in your posts, because users of the boards are from all over the world and might be speaking English as a second, third, etc. language, so the person who knows the exact solution to your question might not understand the way you have asked it.
Message Edited by mccbleue on 24-Sep-2009 03:48 PM

You mention it is a DV/HDV Film - how did you edit it? Did you edit both formats on the same timeline in Final Cut? (What were the settings in Final Cut for the timeline?)
If you are using HDV in a timeline due to the length of time to conform the output, you may be better off exporting the entire thing for testing (small enough for HDV, though I often use AIC or 422 nowadays).
What settings are you using in Compressor? I know you mentioned many combinations, but did you use any frame controls? What was the rate? Did you use CBR/VBR?
One thing to try to get things started. Use 8 CBR and in the frame controls set them to to "Better" for all of them. Will take a bit longer using the filters but should give you an idea where you are at. (Also take a look at the self contained movie to see if there are any artifacts/picels there).
How are you watching the DVD - computer screen or burning to a DVD?

How to get a response from Adobe Support

Greetings
I purchased an upgrade to Photoshop Elements 6.0 for Mac from the Adobe website on August 1st, and the serial number that was sent to me does not work. I have a registered copy of PSE 3.0, so I assume that an upgrade should be possible, but when I try to enter the serial number, I get a "serial number is not valid" error. I have worked through the various FAQs, to no effect. So on August 6th I lodged a support case, using the online form. 10 days have now elapsed, with no response from Adobe: the status of the case is "Open - Pending Adobe Response". Does anyone have any suggestions on how I might either get the issued serial number to work, or induce Adobe to acknowledge the problem?
rgds
Melodie

Barbara,
As an "Expert" you should be able to answer this. I downloaded the trial version of PE6, determined that I could use it, uninstalled it, and bought a new copy from our local dealer (like to buy local). Tried to installed that no less than five times and have never been able to do so. Most of the time the support files will install but the actual app fails to install. One time the install appeared to work, but clicking on the icon or the actual program in Applications resulted in nothing, nada, no response at all. Uninstalled after each attempt. Reinstalled the trial copy and tried to enter the actual serial number off the bought package, but we all know that will NEVER work. (Good joke, Adobe) Uninstalled the trial yet again. Have done restarts, made sure all other program were closed, emptied the trash, made a cup of tea, left the office, did everytihing I can think of to try and coax this ridulous piece of software to properly install. I know it works because the trial version worked fine (before it expired).
I thought, well Adobe Support should be able to clear this up. Perhaps if I could ever actually get someone on the phone that might be the case, although many, many web discussion seem to suggest that would not happen. I have spent over four hours this week listening to the same three songs on the support line and NEVER ONCE had a live person pick up the phone.
How do I get this abomination to work properly? The helpful tips that might be contained on this page do no good if one can not install and run the program.
Jeff

I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

HT1048 I ordered a book prom iphoto, and it was support to cost 610 NOK. but apple withdrew the amount 3 times from my acconu. how do I get the 1220 NOK back. who do I talk to or send e-mails to? I can't find any information. thanks!

I ordered a book prom iphoto, and it was support to cost 610 NOK. but apple withdrew the amount 3 times from my acconu. how do I get the 1220 NOK back. who do I talk to or send e-mails to? I can't find any information. thanks!

Greetings,
Contact the Apple Online Store in your region (which I believe is Norway): http://store.apple.com/no/help/contact
or
http://support.apple.com/kb/HE57
Cheers.

How do you get support from Adobe?

I cannot get any support or answers from Adobe. Chat: they said they couldn't answer my question, I had to call the support phone number. I did this. They asked for my phone number and said they would call back in 30 to 40 minutes. They called back in 5 minutes. I was then put on hold for just over an hour. And then they hung up on me.
I've had very few problems with Adobe in the past 10 years. Always quick, sweet help. Now, nothing.
How do we get help? Or are we just out of luck - too big, don't care?
Here's my problem: I am a Creative Cloud member. I downloaded Flash CS6 on my main computer, and my laptop. I rarely used the laptop, but had to start using it. As I was working with Flash on the laptop I noticed the brush tool did not have any options on the toolbar. No size, pen tool use, nothing. I restarted the program. Still nothing. So, I reset the program by holding down cmd+option+shift as I restarted the program. The proper message came up asking if I wanted to reset, I clicked yes. Still didn't fix the issue.
Given this program was downloaded, and knowing that problems can happen if the line "burps" during a large download I figured I'd simply uninstall Flash completely, and they go back and download it again. Nope, the button for download says it has been downloaded.
Now what? Adobe apparently can't help. Any ideas?

So, the answer is complain on the Adobe Forums if you need help and can't get it through the normal channels.
Thank-you for your help. After running the CS Cleaner tool it found a lingering file, which seemed to be related to AIR. Apparently I didn't get a clean uninstall and that's why the CC apps saw that Flash was on my machine. After CS Cleaner did its thing, the download became available.
I just wish getting the answer wasn't so stressful and time consuming. Adobe provides great products, now they just need to follow up with great customer service.

How do you get a human being from Apple for customer service? This is the worst customer support ever seen!

How do you get an actual human being to speak with at apple to help with customer service?

The Apple Support COMMUNITIES is a user-operated apple-run page where users of the COMMUNITY help other people the best they can. Apple employees do not have anything to do with this page apart from own the servers and design it. If you want to speak to Apple then go to their Customer Support here: http://www.apple.com/uk/support/contact/
Remember, this isn't a customer support page, it's a community forum based on using Apple products. If you wish to refer to Apple employees then this is the wrong website.
Hope this helps.
- bi9scuit

How do I get my music from iTunes Match to my older ipod that doesn't support iTunes Match

I have an old ipod ios 4.2 that doesn't support iTunes Match how do i get my music from the cloud to my computer library in order for me to put the music onto my older ipod for the car

Setup iTunes Match on your computer. Download the songs to your iTunes libary and then sync to your old iPod.
http://www.apple.com/itunes/itunes-match/

How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTi

How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help

Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.

How to get direct support from apple

Hi, I am a new iPod user... I have just created a new account and I am having problems with language support. So I tried to get support from Apple and ended up here...
So my first question is, is this forum being maintained exclusively by iPod users or are there any apple employees helping too? Is there otherwise some other way to get help online from apple or are we on our own, just as if we were using any piece of freeware software?
And here is the original question that made me look for support: I live in Spain but like to use my PC in English. My Windows is configured for English, and so is the iTunes software. But since I have registered my user account under a Spanish location, I cannot avoid getting the iTunes Store in Spanish language. The result is a mixture of Spanish and English in the iTunes window. Is there a way of changing that and keeping my Spanish profile and billing details while getting all text in English?
By the way there must be a bug in the registration process... the first time the credit card data is requested, it says "if you live outside the US click here", so I clicked there, then selected "Spain" and I got an OK screen which ended my registration process... but the account was not created, since I was getting "unexistant account" responses. So I had to create the same account again... the second time iTunes knew I was in Spain so I could proceed with the credit card data and the account was created. This means that the screen flow fails to create a proper account in the cases where you have to select a different billing country.
OK... that is all, sorry for the long list of questions.

is this forum being maintained exclusively by iPod users or are there any apple employees helping too?
Though on rare occasions you will see a post from an Apple employee, the Discussions are intended for user-to-user assistance only. There is no guarantee, nor even a strong likelihood, that an Apple employee will ever respond to any post here.
Is there otherwise some other way to get help online from apple or are we on our own, just as if we were using any piece of freeware software?
It depends on the problem. If you're having a technical problem with iTunes or an iPod, you can call Apple tech support (there is no support via email for problems with Apple hardware or applications). The call may not be free, depending on when you purchased your iPod and whether or not you have AppleCare for it.
If you have a problem with the iTunes Store, then go to the iTunes Store Customer Service site, select the page most appropriate for your issue, and submit the web form that you'll find at the bottom of those pages (note that the form won't be on any KnowledgeBase article page, only those from the Store itself).
I cannot avoid getting the iTunes Store in Spanish language.
To the best of my knowledge, the Spanish iTunes Store itself is only available with Spanish titles, etc., regardless of what language you have your system set for.
As to your registration, did you get the account created successfully? Or is there still a problem and if so, where is it hanging up?

I am new to Mac Pro but am purchasing one online. can anyone tell me how to get the information from my Toshiba onto the Mac. there are no stores in the state I live in. Do I need to find a location and will they do a transfer from my I Tunes etc?

I am new to Mac Pro and am purchasing one online tonight. Can anyone tell me how to get my information - Itunes, photos, and videos transferred onto the Mac from my Toshiba. the state I live in doesn't have an Apple store but I could take it to Minneapolis when I go. Any ideas where to begin?

You might profit from a visit to a Minneapolis Apple store. With a brand new Mac, I think they will be most helpful - not just with transferring files, but with other advice as well. And I strongly recommend you invest in a back up drive. The Apple folk can help with that as well.

How to migrate mails from Google Apps to MS Exchange Online IMAP (Getting error)

Any tips on How to migrate mails from Google Apps to MSOL? What is required? When I am trying to migrate using IMAP but getting fpollowing error
=======================
Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:11
[email protected]
Failed
Error:
Failed to log on successfully for the following reason:
Server rejected Basic login with following message : * CAPABILITY IMAP4rev1 UNSELECT LITERAL+ IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE.
Exchange Management Shell command attempted:
'Microsoft.Exchange.Transporter.Provider.PopImap.InternetMailboxMeta' | Move-XsIMAPMailboxToExchangeOnline -AllowUnsecureConnection $false -TargetCredential 'System.Management.Automation.PSCredential' -MaxThreadCount '10' -Quiet
Elapsed Time: 00:00:11
======================
Any help will be much appreciated.
Regards
Sunil DK

I just finished migrating a client from Google Apps to Microsoft Exchange Online using the IMAP option in the Microsoft Online Services Migration Tool.
I added the mailboxes by creating a CSV file [i.e. GoogleApps(Gmail)_Mailboxes.csv] in the following format:
SourceIdentity,SourceServer,SourceLoginID,SourcePassword,TargetIdentity
[email protected],imap.gmail.com,[email protected],P@ssword1,[email protected]
[email protected],imap.gmail.com,[email protected],P@ssword2,[email protected]
[email protected],imap.gmail.com,[email protected],P@ssword3,[email protected]
Then I created a custom folder map XML file [i.e. GoogleApps(Gmail)_FolderMap.xml] to map the Google Apps (Gmail) labels to the appropriate Exchange (Outlook) mailbox folders and create those that didn't exist (i.e. Important, Starred, Follow up,
Misc, Priority) as sub-folders under the Inbox:
<?xml version="1.0" encoding="utf-8"?>
<FolderMappings xmlns="http://tempuri.org/FolderMap.xsd">



<Folder path = "INBOX">
<Property SpecialFolder = "Inbox"/>
</Folder>
<Folder path = "New Mail">
<Property SpecialFolder = "Inbox"/>
</Folder>
<Folder path = "[Root]">
<Property SpecialFolder = "Inbox"/>
</Folder>
<Folder path = "">
<Property SpecialFolder = "Inbox"/>
</Folder>
<Folder path = "Calendar">
<Property SpecialFolder = "Calendar"/>
</Folder>
<Folder path = "Tasks">
<Property Name = "Migration items/Tasks"/>
</Folder>
<Folder path = "Sent Items">
<Property SpecialFolder = "Sent Items"/>
</Folder>
<Folder path = "Sent Mail">
<Property SpecialFolder = "Sent Items"/>
</Folder>
<Folder path = "Sent">
<Property SpecialFolder = "Sent Items"/>
</Folder>
<Folder path = "Deleted Items">
<Property SpecialFolder = "Deleted Items"/>
</Folder>
<Folder path = "Trash">
<Property SpecialFolder = "Deleted Items"/>
</Folder>
<Folder path = "Drafts">
<Property SpecialFolder = "Drafts"/>
</Folder>
<Folder path = "Draft">
<Property SpecialFolder = "Drafts"/>
</Folder>
<Folder path = "Junk E-mail">
<Property SpecialFolder = "Junk E-mail"/>
</Folder>
<Folder path = "Spam">
<Property SpecialFolder = "Junk E-mail"/>
</Folder>
<Folder path = "Contacts">
<Property Name = "Migration Items/Contacts"/>
</Folder>
<Folder path = "Outbox">
<Property SpecialFolder = "Outbox"/>
</Folder>
<Folder path = "Journal">
<Property SpecialFolder = "Journal"/>
</Folder>
<Folder path = "Notes">
<Property SpecialFolder = "Notes"/>
</Folder>
<Folder path = "Public Folders">
<Property ExcludeFolder = "true"/>
</Folder>

<Folder path = "[Gmail]/All Mail">
<Property ExcludeFolder = "true"/>
</Folder>
<Folder path = "All Mail">
<Property ExcludeFolder = "true"/>
</Folder>
<Folder path = "[Gmail]/Drafts">
<Property SpecialFolder = "Drafts"/>
</Folder>
<Folder path = "[Gmail]/Important">
<Property Name = "Inbox/Important"/>
</Folder>
<Folder path = "[Gmail]/Sent Mail">
<Property SpecialFolder = "Sent Items"/>
</Folder>
<Folder path = "[Gmail]/Spam">
<Property SpecialFolder = "Junk E-mail"/>
</Folder>
<Folder path = "[Gmail]/Starred">
<Property Name = "Inbox/Starred"/>
</Folder>
<Folder path = "[Gmail]/Trash">
<Property SpecialFolder = "Deleted Items"/>
</Folder>

<Folder path = "Follow up">
<Property Name = "Inbox/Follow up"/>
</Folder>
<Folder path = "Misc">
<Property Name = "Inbox/Misc"/>
</Folder>
<Folder path = "Priority">
<Property Name = "Inbox/Priority"/>
</Folder>
</FolderMappings>
Additionally, I had to tell the Internet E-mail Mailbox Migration Wizard to use the "Individual Account Credentials" option since I was able to specify each account password in the CSV file when adding the mailboxes to Microsoft Online Services Migration
Tools console.
Just to note, the users had to manually export their contacts to a CSV file and calendars to iCal (ICS) files in order to import those items into Outlook.
I hope this will benefit others since Microsoft doesn't seem to have a custom, specifically defined migration strategy for this scenario. With Google Apps being in direct competition with BPOS/Office365, I assumed that Microsoft would have a simple
strategy using something like ActiveSync to facilitate the migration of email, contacts, calendar entries, etc. Hopefully we'll see something along those lines become available in a future release of the migration tools.
--Jon Payne

How do I keep emails from being deleted on my iPhone 6? Emails get deleted from phone when I startup desktop computer and they are downloaded from sever. Is POP3 no longer supported on IOS 8.1?

How do I keep emails from being deleted on my iPhone 6? Emails get deleted from phone when I startup desktop computer and they are downloaded from sever. Is POP3 no longer supported on IOS 8.1?

Have you seen this?
Using a POP account with more than one device - Apple Support
A better solution is if your email provider uses IMAP. IMAP sync email folders between multiple devices. Meaning any device will receive the email, all sent email can be seen on the devices. If you delete email from one device the email is deleted from all the other devices. Check with your email provider to see if they offer IMAP services.
If they do not your choices are to 1) configure email on the PC to keep Mail on the mail server or 2) change email providers to something like Gmail or Outlook.com (as examples). FWIW I use Cox IMAP email and fully sync email between a Win 8.1 Update 1 laptop, a Win 7 desktop, an iPad 4, an iPhone 4 and an iPhone 5S.

How do I get to online support from Apple help desk, How do I get to online support from Apple help desk

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