How do I submit a complaint about a store employee?

My 75 year old mother was in FT Wayne Indiana visiting family and had an issue and was treated rudely by a verizon employee. She was quite shaken. I guess the guy was very impatient, mumbling curse words under his breath and was physically imposing. My mother will probably cancel her account she is so upset about the incident. I just feel like someone at Verizon should know about this.

    billydoright, hearing what your Mother had toexperience is certainly one that is alarming to us. We do operate with integrity so it does concern us to hear this happened. We would love the chance to address all of your concerns for you and gather information from you that we don't ask for publicly. This is to protect your privacy as well as all parties involved. This is the sole reason we asked for the PM so that we can take care of this for you. We would love the opportunity to address this matter as well as provide feedback to the store location for the treatment you received.
VanetrisC_VZW
Follow us on Twitter @VZWSupport

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    Sincerely,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

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    AmberF
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