How doI get a refund for iTunes purchased made by mistake?

How can I get a refund for iTunes purchased made by mistake?

Sorry, but Apple's policy states, "all sales are final" >  iTUNES STORE - TERMS AND CONDITIONS

Similar Messages

  • How can I get a refund for a purchase made by a minor?

    how can I get a refund for a purchase made by a minor?

    You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

  • How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

    How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

    I'd follow the "report a problem" link
    http://www.apple.com/support/itunes/account/

  • HT5622 How to get a refund for a purchase that didn't go through

    How to get a refund for a purchase that didn't go through

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 How to get of Refund In app purchase made in error

    My 6 year old son somehow managed to download £8.17 of in app purchases on sonic dash today!!
    how do I get a refund for these??
    thanks
    chris

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions, and you can require your password to be entered for every download.

  • HT201304 refund for itunes purchase made by minor

    I got an email with a link to do this from apple but the link went to an apple support page that just had a button to send an email. How do I submit the refund request?

    You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

  • HT4009 Does anyone know how to get a refund for an iPad app purchase?

    Does anyone know how to get a refund for an iPad app purchase?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do I get a receipt for iTunes purchases?

    How do I get a receipt for iTunes purchases. I know I used to get them for purchasing apps, but I can't figure out how to get email notification of my iTunes purchases.

    Receipts should be automatically mailed to you. There's nothing you need to do (or can do) other than confirm that your current email address is correct in your iTunes Store account and make sure no anti-spam filter is blocking emails from Apple. It sometimes can take a couple of days for a receipt to be sent.
    You can always look up purchases by logging into your iTunes Store account and going to the Purchase History.
    EDIT: Is there any way to speed up how quickly I getthr receipt though?
    No, sorry, there isn't.
    Regards.
    Message was edited by: Dave Sawyer

  • HT5035 how do i get a refund for mistakenly purchasing on itunes?

    how do i get a refubd for mistaenly purchasing on itunes?

    You can contact iTunes Support Advisor and request for assistance.
    Please use this link:  Apple  Support  iTunes Store  Contact

  • Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

    Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days.  But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number.  Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

    I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

  • HT201318 how do I get a refund for a purchase of icloud storage plan?  I purchased it 2 days ago and do not need it.

    How can I get a refund for a icloud storage plan I bought 2 days ago.  It was not the problem and I do not need it.  I want a refund.
    Thanks,
    Sammiefromtx

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • TS1292 How to get a refund for a faulty iTunes card? Or proper iTunes contact no?

    Hi folks,
    Does anyone know how to get a refund on a faulty iTunes card? The number is basically illegible. The FAQ is useless, and every time I try to find a proper email contact, or similar method of contacting a HUMAN in Customer Support, I keep getting shunted back to the idiotic start screen.
    Under Australian law, I am entitled to a refund if something is faulty.

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article. And that will connect to a human, though via email, of course.
    Regards.

  • How I get a refund from iTunes.?

    My iPad ran out of space while I was downloading movies for my daughter. I went to Apple Store and they said there was nothing that they could do because I had already deleted my apps to get more space. How do I get a refund from iTunes for the movies I couldn't actually download? iPad Air  1 iOS 8.1.2

    You should be able to download them on your computer's iTunes by clicking on your id towards the top right of the iTunes screen and then click Purchased on the popup
    As long as the iPad and computer are on the same wifi network and iTunes is open on the computer then you should be able to use home sharing to stream them from the computer to the iPad (so they don't have to be stored on the iPad to view them on it) : Learn more about Home Sharing.
    In terms of a refund, purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How to get a refund for Final Draft 9?

    I have bought Final Draft 9.
    But it does not support Russian language.
    I wrote letter to them and they answered:
    [ticket: 2731941]
    Monday, December 1, 2014 14:17
    Ticket #: 2731941
    Subject: ---
    Status: Comment Added
    Comment: [Dec 1 2014 11:17AM] : Hello Alexander,
    Unfortunately, Final Draft is not compatible with Russian fonts. We hope to add support for more fonts in the future. If you need to return the program to Apple for a refund you will need to check with them for the exact process since it uses their App store system. You should be able to return it for a refund as we have had people with similar issues in the past and they have been able to return it to the App store.
    Sincerely,
    Dan
    Final Draft Technical Support
    http://www.finaldraft.com/support
    I wrote THREE claims via iTunes "Report a problem" almost a month ago.
    And I didn`t get any response. At All.
    How can I get a refund for this $200?
    I need them to buy another screenwriting software.
    Maybe there is an email to which I can write about it?

    You probably cannot get a refund. The terms of sale from the iTunes Store say that all sales are final, and exceptions are usually made only in the case of a defective application, not for one that doesn't have a particular feature you need. As with any purchase, it's expected that the user will confirm critical features with the application developer prior to purchase. But you can contact the iTunes Store and ask:
    http://www.apple.com/support/itunes/contact.html
    Good luck, and regards.

  • How to get a refund for my customer?

    A customer named Sharon Walters accidentally purchased my 364 Pro Presets Bundle twice.  If you need her email address I can provide that, I am just reluctant to post it publicly.  Can the Adobe staff that reads this message please refund one of her orders?  She is being very very nice about this and was even willing to write it off, but it is my personal belief that she should get a refund for the accidental second purchase.
    Thank you,
    Rachael Towne

    Yes we can refund the customer, ideally if you or her can email us at [email protected]<mailto:[email protected]> we can process the refund.
    Doing it via forums delays things so for customer issues with Add-Ons please use [email protected]<mailto:[email protected]>.
    Thanks and have a lovely weekend.
    Jonathan

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