How to bring back status bar when opening Excel doc mail attachment?

I have an iPad updated to 6.1.3.  When I open up an Excel document from mail it opens the attachment fine and the status bar across the top with the 'Done' option to close the doc appears then disappears altogether after a few seconds giving you full screen access to the file.  No problem there, but bringing it back to be able to close the document is tricky.  Tapping along the top works only sometimes....I haven't been able to find a consistent way to bring it back to close the document.  I can slide down across the top to bring up the notification center but tapping across the top to bring the bar back to close the file will only work after playing around with it for about 20 touches or so.  Is there a trick to this or a way to keep the status bar there?  Thanks in advance!!

Then quit the mail app completely and reboot your iPad, then try again. What we are describing is the way that it is done. Your mail app might be just acting a little hinky now.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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