How to configure incoming email to SharePoint List? Facing problem please help.

Hi,
I am beginner in SharePoint 2013 Administration. I am working with Migrated system from MOSS 2007 to sharePoint 2013.
I am facing issue with SharePoint 2013 List incoming email setting. It was working in MOSS 2007 system.
I did:
Whenever I am trying to specify list (incoming) email id and submit it. I am getting following error.
"Unable to assign this e-mail address to the list, because the address is in use."
When Users are sending email to list they are getting "Undelivery" notification.
Please help.
Thanks,
Rajat

Hi Rajat,
There might be below options you can try to resolve the issue.
1. There is a bug that sometimes causes this issue. If you update the description of the list and try again, it may resolve your problem.
2. If you have SharePoint setup to create contacts in AD, have you verified there is not a lingering AD contact with the e-mail address? If so, you may need to delete it so the address is available in AD.
Also please check whether other document library is using the same email id for incoming email setting or not.
see below thread for more on this.
https://social.technet.microsoft.com/Forums/sharepoint/en-US/ac58b52c-aafd-49c4-b68d-c1d1802bde27/unable-to-assign-this-email-address-to-the-list-because-the-address-is-in-use?forum=sharepointadminlegacy
Regards
Soni k

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Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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