How to delete approved shopping carts at header level in SRM 5 ?

Hi All
We are using SRM 5 (Classic Scenario) and we have a requirement in which we need to delete the approved shopping carts at header level. Here we are referring the case where SC lies in approved state in SRM but no PO generated in back end.
We assume that if PO has been created for SC then shopping cart can not be deleted at all.
I have seen advices like deleting approved shopping carts at item level but this would not suffice. As well we have seen that if we delete the SC at item level still SC shows complete value in header.
Please advise on this.
Regards
Pranay Gupta
+919711120111

Hello,
As far as I know, cart can be deleted at header level when its status is held.
You can try to archive your carts, since item can be deleted.
Check the archiving criteria here:
http://help.sap.com/saphelp_srm50/helpdata/en/3c/f8f03bb8e88109e10000000a11402f/frameset.htm
And shopping cart archiving procedure here:
http://wiki.sdn.sap.com/wiki/display/SRM/ShoppingCartArchiving
Regards,
Ricardo

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Attach documents to a shopping cart at header level

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As per i know i believe approver neither delete the attachment nor update the cart but he can either approve or reject the cart.However BBP_WFL_SECUR_BADI may help you to change the SC during approval upon the user settings
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SAP function to delete shopping cart (set header status I1040)?

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Brad

I don't know about the OP's reasons, but I've been looking for a similar solution as well. In my case our users sometimes create shopping carts under e.g. the wrong budget code, and the approvers don't always catch this, resulting in an approved SC that we can't change or delete but equally can't use.
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How can I delete a shopping cart.

Dear All,
I'm trying to delete a shopping cart but till now nothing works.
I have been using bap CRM_status_update, but it does not place a deletion indicator on the shopping cart.
Can somebody tell me which program/bapi I have to use to get the job done.
Thanks,
Regards,
Alexander

Hi,
You can update database tables manually.
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- At document item level, set "DEL_IND" = blank;
- At shopping cart table status set I1040 - Deleted.
If shopping cart has been approved and you want to delete all items:
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- At shopping cart table status set I1040 - Deleted.
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Ricardo

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Hello everyone,
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Hi Yann,
As always thank you for your great replies.
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[Enable SRM Workflow for External Purchase Requisitions|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/5082a622-7310-2c10-1a9b-ef31dd69a770]
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Laurent.

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see below screenshots
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Sorted...

ITS Dumps while Approving Shopping cart as Manager

Hi,
I logged into SRM system as a Manager to Approve Shopping cart.
Click Start Enterprise Buyer Inbox link and then Click Approve icon for a shopping cart.
The following errors displayed
Error when processing your request
What has happened?
The URL https://sapdev30.xxx.xxxx.xxx:1443/sap/bc/gui/sap/its/BBP_BGRD_APP/! was not called due to an error.
Note
The following error text was processed in the system E02 : Error message occurred.
The error occurred on the application server sapdev30_E02_00 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
SYSTEM-EXIT of program SAPMSYST
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If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system <SID>in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server sapdev30_<SID>_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server sapdev30_<SID>_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Any cluse, please tell me.
Regards
Srinivas.

Hi
Couple of reasons can be possible here for the short dump (on ITS) ->
What all errors you notice in transaction SM21, RZ20, SLG!, and ST22 Transactions ?
Please paste complete short dump details, by saving the same in a notepad(text) file.
1. User attributes missing
http://help.sap.com/saphelp_srm50/helpdata/en/fa/fa7d3cb7f58910e10000000a114084/frameset.htm
2. Missing roles to the Approver user
http://help.sap.com/saphelp_srm50/helpdata/en/a0/10213862f7bd47e10000009b38f8cf/frameset.htm
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-->activate the services through SICF tcode.
> Go to SICF transaction and activate the whole tree under the node Default host>sap>bc>gui>sap>its.
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Please ensure IACOR service must be running correctly before publishing the HTML Templates using the report - W3_PUBLISH_SERVICES
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Is IACOR running correctly ? chk it out using SMICM Transaction.
What all errors are you getting in ST22, SLG1, SICF and RZ20 transactions. ?
Have you maintained Z roles for the ITS users or maintaied Z roles using PFCG transactions ?
Are you using Integrated ITS or ITS service on a seperate site. ?
Ensure that the Internet sites in SRM system are maintained in table TWPURLSVR using SM30 Transaction.
Other related links ->
Re: why can I not find Service BBPGLOBAL in TA SICF?
Re: Problem on SRM logon
Re: The ABAP call stack was: SYSTEM-EXIT of program BBPGLOBAL
Re: Dump
Re: ITS_CANT_LOAD_INCLUDE in BBPstart service
Let me know the details.
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Hi All,
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Hi Shanti,
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I tried the SWFVISU setting but no luck. Also the XML file has the system alias in it as you have specified.
Please guide if you have seen this error before.
Thanks & Regards,
Seema Rane

Addition of custom field in shopping cart at item level- SRM 7.0

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How to delete approved shopping carts at header level in SRM 5 ?

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