How to install a backup on CUCM 6?

Hi,
I have just upgraded my CUCM from 6.1(4) to 6.1(5) (oh and the inactive partition is every old version of 6.1(3) but there has been a bit of an issue and I need roll back to a pervious version backup.
Thing is all my backup are from version 6.1(4), Therefore can I install the backup from CUCM 6.1(4) straight on to CUCM 6.1.(5) or to I have to downgarde back to version 6.1(4) before I install the backup?
Cheers for any help

Hi
You need to restore to the exact version that you backed up from.
Also best to keep your problem in one thread with an accurate description of what you've done rather than open a load of separate ones.
Regards
Aaron

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    The procedure was tested on a Thinkpad R61 model 8918-B9G. It should work similar on other models.
    You definitely need a service partition with Rescue&Recovery version 4. It will NOT work with older versions of R&R or if the service partition is not a type12 partition (see below how to find out about that).
    I assume that the harddisk partitions are unmodified, i.e. still have factory settings. This is likely the case if you
    never attempted any OS install or recovery action. If this is not the case, the procedure may or may not work.
    You also need a bootable CD with a tool that can change the size of your current system partition. I was using gparted live version 0.5.2-9. ( http://gparted.sourceforge.net/ )
    Everything you do is at your own risk. I am in no way related to Lenovo, other than being a customer using their
    products.
    Step 1) Make a full backup of your harddisk. Get yourself recovery CDs for your Thinkpad model if you don't have any. The changes we are about to make can completely screw up your harddrive. A typo is sufficient for that to happen.
    Step 2) Power on the system. Check that you can boot into the Service Partition by pressing the Thinkvantage button when the startup screen appears. (Older systems may have a differently named button.) If there is a problem booting the service partition now, it is likely that the rest of this procedure will not fix it.
    Step 3) From the service partition choose 'Warmstart' to reboot the system. Reboot Windows XP, logon.
    Open a command prompt. CD to the following directory:
    \Program Files\Common Files\Lenovo\BMGR
    On a german language system (like mine) it is
    \Programme\Gemeinsame Dateien\Lenovo\BMGR
    If you have an older IBM system the directory may be named
    \Program Files\Common Files\IBM\BMGR
    or something like that. Maybe you need to search around.
    In the following, I will call this the "BMGR dir".
    Enter the following command:
    bmgr32 /info /v
    You should get an output similar to this:
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>bmgr32 /info /v
    It's a Lenovo  MBR
    Opened Master Boot Record to see whose MBR it is.
    It's a Lenovo MBR
    Opened drive for reading
    Partition 0 the SP? no, type 0x07 is not correct
    Partition 1 the SP? (512)  Label is SERVICEV
    Using version 2.05 of Lenovo Boot Manager
    Reading: \\.\PHYSICALDRIVE0
            MBR Sector 1 Index: 1   Checksum: 00    Disabled
            MBR Sector 2 Index: 4   Checksum: 03    Passed
            MBR Sector 3 Index: 5   Checksum: FD    Passed
            MBR Sector 4 Index: 6   Checksum: 58    Passed
            MBR Sector 5 Index: 7   Checksum: 96    Passed
            MBR Sector 6 Index: 8   Checksum: 7F    Passed
            Data Sector  Index: 3   Checksum: F1    Passed
            Original MBR Index: 2   Checksum: BD    Passed
            No Patch Sectors
            Checksum Byte: 00
            Think Flag: 1
            WinPE Partition (0-3): 1        Alt Boot Partition (0-3): 1
            Boot Config: 2 (Service Partition containing two Service OS's)
            Boot State: 0                   Alt Boot Flag: 0
            (Normal booting operation, will boot to Customer OS)
            RRU: 00000000 00000000          Prev Active Part: 255
            Previous Partition Type: FF     Patch IN: 0     OUT: 0
            CIRT Disabled
            TOC: 0000000000000000           Lock: 0
            Show Error: 0                   Halt on Error: 0
            CIRT Load Return: 0
            CIRT Execute Return: 0
            Pause Duration: 10              Scan Code: 0085
            F11 Msg: To boot to the Rescue and Recovery Environment, Press F11
            Check Msg: There has been a signature failure
     #  active  type      start CHS      end CHS      startLBA       size
     0   0x80   0x07      1   1   0   239 255 255           63    301296177
     1   0x00   0x12      0 193 255   239 255 255    301296240     11279520
     2   0x00   0x00      0   0   0     0   0   0            0            0
     3   0x00   0x00      0   0   0     0   0   0            0            0
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>
    The important thing to look for is the 0x12 partition type in the partition table at the bottom. This is the service
    partition. If you do not have a 0x12 partition, then you can stop here because the rest of the procedure will not work
    for you.
    Step 4) Shutdown and boot gparted from CD. Shrink the system partition to the desired size. Do NOT touch the service partition! Do NOT attempt to create another partition! Leave the new white space on the disk untouched! Apply changes and restart the system.
    Step 5) Reboot XP. gparted has set the NTFS dirty bit. This will cause XP to run a full CHKDSK. Depending on how much files there are on the partition this may take considerable time. Let CHKDSK run to completion. When CHKDSK finishes, the system will automatically reboot.
    Step 6) XP reboots now. Logon. When loading the desktop, XP will show a popup window, stating that system settings have been changed and new devices been discovered and that the system should be rebooted. This is ok. XP actually recognized the shrunk system partition and applied the necessary changes to its own system parameters. Click YES to reboot the system.
    Step 7) XP reboots. Logon. Open a command prompt, CD to the BMGR dir and enter:
    bmgr32 /info /v
    The output you get should be similar to the output you have seen in step 3, except that the partition 0 size column
    shows a smaller value.
    Step 8) Shutdown, restart. Check that you can still access the service partition by pressing the blue Thinkvantage button when the system startup screen appears.
    Step 9) From the predesktop environment choose warmstart. Reboot XP. Logon, logoff, shutdown.
    DO NOT SKIP THIS STEP!!! If you start the Windows Vista/7 install right after shutting down from the predesktop
    environment, the Win Vista/7 setup program will screw up your harddisk! The Lenovo MBR bootmgr reboot takes two steps for completion. The first step is the shutdown and the second step is executed when booting from harddisk. A boot from the Windows CD will skip this second step and disaster finds its way...
    Step 10) Insert the Windows Vista/7 DVD and boot it. Start the setup. Choose "Custom (advanced)" install. It will show the partitions on the disk. Select the white space (unallocated). Click on "disk options (advanced)". Click on "New" to create a new partition in the white space. Keep the default size, click "Apply". Click "Format". A popup window appears stating that the partition may hold OEM data. Continue. Click "Next". Installation starts.
    Continued in the second post...

    Step 11) Win Vista/XP will reboot several times during installation. You will always see the Windows bootmanager with an entry for "Earlier Windows version" and "Windows Vista/7". DO NOT DARE to touch the blue Thinkvantage button on any reboot or press any function keys!
    Step 12) When the installation is finished, check that you can successfully reboot Win Vista/7 by selecting it from the Windows bootmanager.
    Step 13) Reboot XP by choosing "Earlier Windows version" from the Windows bootmanager. Open a command prompt. CD to the BMGR dir. Enter the following command:
    bmgr32 /info /v
    The output will now look like this:
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>bmgr32 /info /v
    Opened Master Boot Record to see whose MBR it is.
    Opened drive for reading
    Partition 0 the SP? no, type 0x07 is not correct
    Partition 1 the SP? no, type 0x07 is not correct
    Partition 2 the SP? (512)  Label is SERVICEV
     #  active  type      start CHS      end CHS      startLBA       size
     0   0x80   0x07      1   1   0   254 255 255           63    109675692
     1   0x00   0x07    239 255 255   239 255 255    109676544    191619072
     2   0x00   0x12    239 255 255   239 255 255    301296240     11279520
     3   0x00   0x00      0   0   0     0   0   0            0            0
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>
    startLBA and size will of course differ, depending on the actual partition sizes you have set. Note that Windows setup moved the service partition to entry 2 of the partition table. If you do not see the 0x12 partition then stop here.
    Otherwise the following step will likely screw up you harddisk.
    Enter the following command (case sensitive?):
    bmgr32 /Fbootmgr.bin /m0 /IBM /v
    The output will look like this:
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>bmgr32 /Fbootmgr.bin /m0 /IBM /v
    installing MBR
    finding free sectors
    Sector 9 is free
    Sector 10 is free
    Sector 11 is free
    Sector 12 is free
    Sector 13 is free
    Sector 14 is free
    Sector 15 is free
    Sector 16 is free
    Opened Master Boot Record to see whose MBR it is.
    It's a Lenovo MBR
    Opened drive for reading
    Partition 0 the SP? no, type 0x07 is not correct
    Partition 1 the SP? no, type 0x07 is not correct
    Partition 2 the SP? (512)  Label is SERVICEV
    Setting Think bit
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>
    This command reinstalled the Lenovo bootmanager in the MBR that was erased by the Win Vista/7 setup program.
    Enter the following command:
    bmgr32 /info /v
    The output will now look like this:
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>bmgr32 /info /v
    It's a Lenovo  MBR
    Opened Master Boot Record to see whose MBR it is.
    It's a Lenovo MBR
    Opened drive for reading
    Partition 0 the SP? no, type 0x07 is not correct
    Partition 1 the SP? no, type 0x07 is not correct
    Partition 2 the SP? (512)  Label is SERVICEV
    Using version 2.05 of Lenovo Boot Manager
    Reading: \\.\PHYSICALDRIVE0
            MBR Sector 1 Index: 1   Checksum: 00    Disabled
            MBR Sector 2 Index: 11  Checksum: 03    Passed
            MBR Sector 3 Index: 12  Checksum: FD    Passed
            MBR Sector 4 Index: 13  Checksum: 58    Passed
            MBR Sector 5 Index: 14  Checksum: 96    Passed
            MBR Sector 6 Index: 15  Checksum: 7F    Passed
            Data Sector  Index: 10  Checksum: 01    Passed
            Original MBR Index: 9   Checksum: 12    Passed
            No Patch Sectors
            Checksum Byte: 00
            Think Flag: 1
            WinPE Partition (0-3): 2        Alt Boot Partition (0-3): 2
            Boot Config: 0 (Service Partition containing one Service OS)
            Boot State: 0                   Alt Boot Flag: 0
            (Normal booting operation, will boot to Customer OS)
            RRU: 00000000 00000000          Prev Active Part: 255
            Previous Partition Type: FF     Patch IN: 0     OUT: 0
            CIRT Disabled
            TOC: 0000000000000000           Lock: 0
            Show Error: 0                   Halt on Error: 0
            CIRT Load Return: 0
            CIRT Execute Return: 0
            Pause Duration: 10              Scan Code: 0085
            F11 Msg: To boot to the Rescue and Recovery Environment, Press F11
            Check Msg: There has been a signature failure
     #  active  type      start CHS      end CHS      startLBA       size
     0   0x80   0x07      1   1   0   254 255 255           63    109675692
     1   0x00   0x07    239 255 255   239 255 255    109676544    191619072
     2   0x00   0x12    239 255 255   239 255 255    301296240     11279520
     3   0x00   0x00      0   0   0     0   0   0            0            0
    C:\Programme\Gemeinsame Dateien\Lenovo\BMGR>
    So you have actually regained the Lenovo bootmanager. But you are not done yet.
    Step 14) Shutdown. Restart the system. DO NOT PRESS THE BLUE THINKVANTAGE BUTTON AT THE SYSTEM STARTUP SCREEN!!! IT DOES NOT WORK YET! When the system startup screen DISAPPEARS, quickly press F11 (maybe several times). The system should now boot the predesktop environment from the service partition.
    Step 15) When the predesktop is there, choose "warmstart". When the system startup screen appears, press the blue Thinkvantage button. The system should again boot into the predesktop. The blue Thinkvantage button now works permanently.
    Step 16) Check that you can boot Win XP and Win Vista/7 from the Windows bootmanager. You're done!

  • How to Install Windows 8.1 Preview on a Lenovo B575

    First off, if you try to do it the normal way (eg, download ISO and burn to DVD) it will fail miserably and you will end up with an installation that hangs during a shutdown and/or restart plus some features may not work (like your wireless perhaps) so here's how to get it to work by doing a USB Legacy installation workaround:
    1- Download the Win 8.1 ISO and use a utility like ISO to USB to make it bootable via a USB stick.
    2- Once installed on the USB stick, delete the EFI folder and the efibootmgr file  (on the new USB stick).
    Note: This will force a Legacy USB installation - see image for more info.
    3- Complete the installation using the modified USB stick and you will end up with a correct Legacy installation.
    Note: It is very important to delete all existing partitions as part of the "clean install" process.
    Note: See image of Disk Management below.
    Now, there is only one problem left to solve and that is how to create a backup system image because this feature has been removed in 8.1 and doesn't work in Win 8.0 (with a B575) so what to do? The simple alternative is to use a free 3rd party utility like Macrium Reflect Free to create and restore your system images as required. BTW, 8.1 seems to be working nicely but I would not recommend upgrading your primary PC/laptop to take it for a test drive. In my case, I have a test rig for those purposes. Good luck.
    BTW, see my tale of woe on installing Win 8.0 (similar to here):
     http://forums.lenovo.com/t5/IdeaCentre-Desktops-Home-Servers/Lenovo-B575-Update-to-Windows-8-Issue/t...
    Moderator Note; subject edited.  Windows 8.1 is not yet a supported operating system, members installing it do so at their own risk.

    Here is a screenshot of the 8.1 Preview on the B575 (desktop view):
    Link to picture
    Here is Macrium Reflect Free preparing for a system image backup:
    Link to picture
    Now, if you are so inclined to attempt this installation, I would strongly recommend the follow recovery actions:
    1-Download Macrium Reflect Free and make a System Image Backup for recovery to Win 7
    2-Install Win 8.1 as previously described.
    Also note that I have installed the new Classic Shell Beta that works nicely with the return of the Win start button.
    Please understand that all information provided is not an encouragement to attempt an installation of the 8.1 Preview on your Lenovo B575; however, it is intended to help you get through this installation if you are a curious sort (like me) and it is also intended to avoid issues when attempting this upgrade  to your B575 laptop. With that said, I would strongly advise against attempting this upgrade; especially if your laptop is considered a primary computer. The only reason I can do this without fear of consequences is that I use my B575 as a "test rig" to assist others with complexed situations so I am "routinely" switching back and forth between Win 7, Win 8.0, and Win 8.1 as needed. So, take heed and good luck with any decisions you may make.
    Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

  • How to install windows phone 8.1 in other mobile phones(Android mobile phones or other)?

    Can i install windows phone 8.1 in other mobile phones(Android mobile phones or other)?

    Csound1 wrote:
    Either you will do this correctly or you will not.
    You can not have a storage partition in addition to Mac OS and Boot Camp.
    I can't help at all if you want to go your own way.
    Good luck, backup before you lose data.
    Ok, thanks
    I want to check this tutorial http://www.intowindows.com/how-to-install-windows-8-1-on-mac-without-boot-camp/ It´s about install Windows 8 without bootcamp.
    I tell us

  • How to Install Windows 7 Without the Disc

    1a)  Here is very useful article from PCWorld.com. The article is entitled "How to Install Windows 7 Without the Disc" and means just what it says. The article also has links to Magical Jelly Bean Keyfinder and legitimate Windows 7 ISOs from Digital River, a licensed distributor of Microsoft software. The article lists "Step 1" as;
    "Find your Windows 7 product key: Typically this 25-character alphanumeric string is printed on a sticker affixed to your PC or on documentation included with your PC. Alternatively, you can use a keyfinder program such as Magical Jelly Bean Keyfinder to pull your product key from the Registry. You need your product key to reinstall Windows."
    1b)  Using a key finder, however, is only useful if the Windows 7 product key was printed on a sticker (Microsoft Certificate of Authenticity) affixed to your PC, on documentation included with your PC, or sent via email by Microsoft. Assuming your computer came from one of the big brand computer manufacturers... HP, Sony, Dell, Gateway, etc... as most do, it uses a generic "mass activation" OEM SLP key. Trying to use this key by itself isn't going to work. This OEM SLP key needs to be mated with an OEM SLP certificate and an appropriate OEM BIOS with a proper SLIC table.
    1c)  Here is where ABR Beta With Windows 7 Support comes to the rescue. Follow the "How to use it" section of ABR for Windows Vista for information and instructions on how to use ABR. The steps listed for Vista apply to Windows 7 as well. Perform the "activation backup" to "backup" and save the OEM SLP key and OEM SLP certificate. Save the entire ABR folder to an external location for later use. This will allow you to pre-activate your "clean" Windows 7 install on the computer you pulled the key and certificate from.
    1d)  Now install Windows 7 from your new "Windows 7" disc or USB stick, following all prompts as needed. Don't enter a Windows 7 product key if request. Also, don't allow Windows to try to auto-activate. Once Windows is fully installed, run ABR "activation restore" to "restore" the previously backed up product key and certificate to the new Windows 7 install. Verify that Windows is activated, repeat "activation restore" if needed.
    2)  Here is another useful article, this time from SevenForums.com. This arcticle is entitled "Clean Reinstall - Factory OEM Windows 7" and provides detailed steps required to backup your computer, audit current hardware and software, locate software and drivers, install and activate Windows 7, and create a Windows 7 Backup Image of your fresh install.
    Good luck.
    Links to additional Windows 7 SP1 "Editions" and "Languages" can be found HERE and HERE.
    Link to "ei.cfg Removal Utility". The "ei.cfg Removal Utility" is a simple tool that will remove the ei.cfg  from any Windows ISO disc image, thereby converting the image into a "universal disc" that will prompt the user to select an edition during setup instead of being forced to use different discs for different versions of Windows 7.
    Direct link to Windows 7 USB/DVD Download tool.
    <Cross posted to Notebook Operating Systems and Software for Notebook, Laptop, and Netbook users>
    EDITED by Frank on 8/28/2013
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

    ervis,
    Before formatting the hard drive you should have been able to use the HP Recovery Manager to create your recovery discs or perform a system recovery. This is provided the recovery partition wasn't already corrupt or damaged. If the "D:" HP Recovery partition is missing or damaged and you don't have a set of HP Recovery Discs, you will need to use the information in my previous post to get your computer up and running again.
    The information in the document referred you to applies to several different "types" of installations;
    Using ABRbeta is only needed if you have an active OEM factory SLP (system locked preactivated) installation of Windows. You use ABR to pull the factory key and certificate off the computer, to reuse it on the same computer with a clean Windows install.
    If you are just installing Windows and are going to use the Windows 7 product key on the COA on the side of your computer, all you need to do is download the same version of Windows that your key is for and burn the ISO. Now install Windows answering or following all prompts as needed (except do not enter the Windows product at this time... it will be entered later). Once Windows has completely installed, enter the key and activate it. Your Windows 7 OA key should work on a SP1 install without issue.
    The only thing I see that could mess things up, is the language of the install. If you are still having trouble activating Windows, please reference the ISO you download and a post a photo of your Windows COA
    with the key erased or Xed out.
    Please send KUDOs
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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