How to notify a team when Product is replicated to CRM from MDM?
Hi All,
MDM is the back-end for SAP CRM in our project. Product is created and replicated from MDM to CRM via XML interface for Products, it is one way replication process. Recently we have implemented Opportunity management in which these products are being used. For that, we have updated Sales Area and Pricing to all the products in CRM with a custom report.
Now the requirement is, when a product is created and replicated to CRM from MDM, a team should be notified about this. So that, they would maintain the responsible sales area and pricing in replicated Product to use it in Oppt.
Could you please guide me how to map this requirement in our system. Kindly help me with the feasibility and solution overview of the above requirement.
Thank you in advance.
Regards,
Maddy
Hi Maddy,
Would recommend workflow technique to explore if you have not done yet. Refer below link which I believe will help you a lot.
SAP MDM Workflow
Rgds
Hari
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