How to uninstall and reinstall itunes...it has gone crackers... sometimes opens, other times asks for agreement, then when it is open, asks over and over for charge card verification... this is one horrid product but we are stuck with this crap... how

How to uninstall and install itunes... has gone crazy... opens up sometimes, other times ask me to sign agreement over and over, takes me to tutorial, wants me to download what I have already downloaded...this is post last upgrade... How to fix this garbage and get back to the normal I have been used to... this is infuriating

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

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