HP Envy 700-329 not accepting Windows 8.1 Pro!

Hi There,
I recently purchased a HP Envy 700-329 for our company. It came pre-installed with Windows 8.1 Homre Premium.
I had to format it and put Windows 8.1 Pro on it so we could join it to our domain.
However what keeps happening is every time I install 8.1 Professional, it appears as it is just 8.1 Homre Premium again!
The first time this happened I talked to the person I purchased the computer and 8.1 Professional form and he replaced the Windows 8.1 Professional with another copy.
However that did not resolve the issue.
Is there something HP is doing so we cannot switch Operating Systems?
Please let me know. I really need this working!
This question was solved.
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Anytime.
Glad to have been of assistance.
That is pretty bad that you can't go straight to the source, and get an answer.
You'll just have to use the product key from the disk you bought and 'unlock' W8.1 Pro.
Like I wrote yesterday, I have looked everywhere for a workaround and have come up empty handed.
You are not the only one who has posted that issue on this forum. No one I know of has been able to clean install W8 or W8.1 Pro on a PC that came with W8 or W8.1 standard.
The standard key populates the install and errors out with an invalid product key.
You used to be able to change the product key right there when you got a error like that in XP, Vista and W7 but with this new activation 3.0, that option is no longer present.

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How to downgrade from windows 8.1 to windows 7 professional on Envy 700-329

I am fed up with the problems resulting from Windows 8.1, eg program incompatibility, Slow/no response in browsers, especially IE 11, forced to use touch-screen style interface on conventional monitor and so on and so on. I have a Windows 7 Professional 64 bit licence for my Dell Vostro laptop. Can I use it on my HP Envy 700-329 desktop to replace Windows 8.1?
This question was solved.
View Solution.

Good morning.
You're very welcome.
Only Pro versions of Windows are eligible for downgrade rights to the older versions of windows.
And the downgrade has to be performed by the PC manufacturer.
In other words, your PC would have a W8.1 Pro license, but W7 Pro would be preinstalled on it at the time of manufacture.
So you cannot purchase a downgrade license per se.
You will have to purchase a full retail or full OEM version of Windows 7 64 bit.
The difference between retail and OEM is that the retail version can be transferred to another PC as many times as you want provided it is used on one PC at a time, and as you read, the OEM version cannot.
The retail version of Windows cost about double the OEM version of Windows from what I recall.

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8/8.1 will install fine but there's some stuff you need to do before starting to ensure no issues
purchase a retail 8/8.1 license
use only a USB2 flash drive
get a clean 8 or 8.1 ISO
newer machines are more selective with the ISO for some reason (ISOs that worked to install Windows on many different older Macs would not work)
if you've made lots of changes, hacks and adjustments trying to get this work on your own, you should clean install OSX first, do not restore from time machine and start at step 3 to get Windows installed, you can go back later and copy files back to OSX
if you want to try without clean installing OSX, here goes
open boot camp assistant (bca) and choose option 3 ONLY if it reads 'remove/delete' Windows
open disk utility (du) and confirm that your HD now only has 1 single partition ('macintosh HD' unless you've renamed it)
restart machine and do a PRAM reset
open du and repair permissions TWICE
open bca and choose all 3 options (create, download, install)
from here, the process follows the standard boot camp instructions (http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf) but pay attention to step 3 where you do have to manually reformat the boot camp partition
clean ISOs
http://getintopc.com/softwares/operating-systems/download-windows-8-pro/
http://getintopc.com/softwares/operating-systems/windows-8-1-download/
if you are trying to clean install 8.1, google clean install 8.1 with windows 8 key for steps like this
http://forum.notebookreview.com/windows-os-software/735517-how-install-windows-8 -1-clean-your-windows-8-upgrade-key.html

Miix 2 not accepting Windows updates

Hi there,
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Hi
I have resolved this.
WSUSServer=WSUSServer.Domain.local:8530
should read:
WSUSServer=http://WSUSServer.Domain.local:8530
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Happy Days :-)
Regards
John
Regards, John

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I click OK and the process continues until I receive the following error:
Service ‘Apple Mobile Device Service’ (Apple Mobile Device Service) failed to start. Verify that you have sufficient privileges to start system services. “
I ran the program as an Administrator from the start, so I do have sufficient privileges. I am given three options: Abort, Retry, and Ignore. Retry doesn’t work, so I hit ignore. The process then completes and when I try and open the program I receive the following error:
Apple Application Support was not found. Apple Application Support is requires to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2
I have uninstalled and reinstalled numerous times and attempted Apple Application Support by itself by unzipping the setup. When I do that I receive the following error:
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,type=”win32”,version=”8.0.50727.6195”,publicKeyToken=” 1fc8b3b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070422.
I have no idea what else to try. Please help.
System Info:
Windows 8.1 Pro
Processor Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
Ram 16 GB
64-Bit OS, x64-based processor

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
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tt2

SQL Server 2014 Express why not support Windows 8.1 Pro ?

Hi All !
I tried to setup SQL Server 2014 Windows 8.1 Pro x64, but setup says :
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Requirements for installing SQL Server 2014 at:
An error occurred during the SQL Server 2014 Setup operation.
Error result: -2067529676
Result facility code: 1220
Result error code: 52
For more information, review SQL Server 2014 Setup logs in your temp folder."
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07/08/2014 17:08:25.276 Media source value not specified on command line argument.
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07/08/2014 17:08:27.479 Setup closed with exit code: 0x84C40034
Why not supported this OS, if the SQL Server 2012 Express x64 is, and Windows Phone SDK 8.0 also.
Thanks.

Hey DBT,
SQL Server 2014 Express supports your operating system.
You can see the link below the requirements for each version: http://msdn.microsoft.com/en-us/library/ms143506.aspx
Did you try to restart the computer and then try installing again?
There are users that it helps them, it might solve the problem but preventing them expect an error and understand why it happens.
Sometimes it appears as a result of lack of .NET Framework (check the Microsoft article if you meet the requirements before installation).
If you are interested to View and Read SQL Server Setup Log Files
I've provided you a link that explains simply how to do this.
http://technet.microsoft.com/en-us/library/ms143702(v=sql.110).aspx
Please Mark This As Answer if it helps to solve the issue
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Windows 8.1 home wont accept windows 8.1 pro key

hi all, we just purchased a new HP spectre laptop, it came with windows 8.1 home and needing to connect this to a domain we need to upgrade it to 8.1 pro, we have a Microsoft action pack account and have 8.1 Pro product key but when I go to add features
and type in the key it says it cant use it ?
any suggestions on how we can upgrade the system to pro?
Kind Regards
BPDZenith

Hi,
What's kind of pro key you have had?
Windows 8.1 Pro Pack
http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro-Pack/productID.288392300
Windows 8.1 Pro
http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro/productID.288401500
Please know that the 8.1 pro is just for Windows 7 upgrade.
Since you have Windows 8.1 on you computer, you need the Pro pack key to upgrade.
Kate Li
TechNet Community Support

Access Connections does not accept Windows Wireless Config

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The SSID 'WM2009' selected for this profile must be configured in windows. Click OK to configure the wireless settings in Windows'.
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Domain policy wireless profiles are not compatible with Access Connections.
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http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=ACON-DEPLOY

Old Skype account not accepting Windows Live Passw...

Hey guys,
I created my Skype account about 6 years ago with the email address which I'm still using today. Well, I bought a laptop with Windows 8.1, which asked me to create a Windows Live account, so I did. I also used the same email address for this. Somehow, my Skype account is now linked with this Windows Live account.
So, here's the problem I'm facing. I want to update my contact detail (adding phone number, adding a new primary email address). So, I open my browser, enter Skype.com, choose to login with my Windows Live account, and all is good up to this point. Upon updating my contact detail, it asks to type in my password to be "extra safe". The problem is, it is not recognizing my Windows Live password! I know for a fact what my password is because I use it everyday when I turn on my laptop. Also, I am able to log into my skype account with my Windows Live just fine, although I did not have to type anything in manually. Skype somehow automatically logs me in after clicking on "Sign in with my Windows Live" button. And, when I try to log into Skype manually with my email address, it's not recognizing my password there neither. Where is the disconnect?
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This is happening to me too. Looks like the old skype password is not overwritten by the new Windows Live password.

Windows 8.1 Pro will not let me join to domain!

Hi There,
I have purchased a new computer for the company I work for and along with it a copy of Windows 8.1 Pro.
The computer is an HP Envy.
I inserted the Windows 8.1 Pro DVD that we bought separately and installed it.
it never asked me for a product key during installation.
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domain field and network id field are grayed out.
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Can somebody please help m on this?

When installing Windows 8 on a system that uses OEM Authentication 3.0 (OA 3.0), the license key that is embedded in the system firmware is used during installation. For most Windows 8 media, this also means that the version of Windows matching the license
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Windows 8.1 Pro Bitlocker with HP Envy 700

I just got a new HP Envy 700-249. I upgraded to Windows 8.1 Pro immediately for Bitlocker and Remote Access. The PC will be stored in a relatively unsecure location and is for public use - but will have a few users who have access to install software, store private files, etc. SO I want to be sure that the OS stays safe as well as the data.
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BUT - when the system reboots, it will not recognize the USB drive as the key and will not encrypt the drive. I am stumped.
Has anyone gotten an HP non-TPM desktop to encrypt the OS and data drives with Win 8.1 Bitlocker? How?????

Hi,
Bit locker was meant to encrypt entire physical drives. Review this MS article.
I would suggest that you install a second hard drive and then move your sensitive files and documents to that physical hard drive and use bit locker to encrypt that hard drive. If you are going to keep the key on an external device (USB flash drive) then make a backup copy in case the USB drive fails or is lost.
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In fact I can't even get it to the menu to boot into Safe Mode without going into Command mode, msconfig, and manually checking the box to start into Safe Mode. Even then there's no way I've found to get to the Advanced Startup Options menu to stop doing signed driver checks.
Also I'm afraid some day if I have a real problem I won't be able to even get into Safe Mode.
Anyone have a solution...it must have something to do with the HP boot process not Windows.
Thanks!

I was never able to get the Advanced Startup Options menu to display more than maybe half a second before it continued to boot. I knew which menu item I wanted to select so just kept tapping the 7 key which is for disabling the driver signature checking and it did continue to boot as it has however my menu item did take affect so I was able to load my unsigned driver.
This issue has to have something to do with the HP routine I'm guess as it just blows right by the Advanced Startup Options to show the HP circle logo and boot normally. Hopefully there's some ideas on how to actually fix this...thank you for your support!

HP ENVY 700-049 Won't Update to Windows 8.1 - 0xC1900101 - 0x20018

I recently purchased an HP Envy 700-049 desktop and have updated to the latest Windows 8. I have re-downloaded and installed all of the Windows 8 drivers listed on the support page. I disabled the wireless LAN in Windows (no way to do so in the BIOS that I can tell). After all of that I went to the Windows App Store and ran the 8.1 update. The machine reboots and begins to configure the devices, but stops prior to completion with the error SYSTEM_THREAD EXCEPTION NOT_HANDLED.
On reboot I am given
0xC1900101 - 0x30018
This is showing up in Google...and I tried common reccomendations (install updates, install latest driver, disable WLAN)... are there any additional suggestions or am I just going to have to hang tight on MS to fix this?
My wrist is getting tired from bouncing over to the quickbar. :-)
Regards,
-Tony
This question was solved.
View Solution.

I am on 8.0, trying to update to 8.1. I can't install the 8.1 drivers. It is for all intents and purposes a new OS. The 8.1 drivers clearly indicate to me that the OS is not at a compatible level "Your system does not meet the operating system requirements. Update has been cancelled. (9998)".
I did note that the intel onboard driver was not good, don't know where that fell by the wayside, but I re-installed the HP Win8 driver and things were good.
There are two graphics cards, onboard and radeon. I updated the catalyst drivers too.
All of the HP drivers were up to date, all of the Windows Updates are installed.
I disconnected ALL devices except for the mouse and keyboard.
The drivers are installed fine for 8.0. But the way that the windows 8.1 update is delivered is through the Microsoft App Store. It downloads, installs and reboots. There is a second reboot where it starts updating the drivers. I know that it's a problem at that particular point, but without being able to isolate the driver that it's having a problem with...it's a crapshoot.
I researched a bit and looked at the winstore.log files, but nothing in there seems to indicate a specific driver...I think this is the log at the point where the update chokes...
C:\Users\username\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp
2013-11-13 17:25:41.137, _Warning_             WS   [00003964:00002424] Late invokeCallback for method purchase at index 2 with seqNum 17
2013-11-13 17:25:41.137, _Info_                WS   [00003964:00002424] CInstallProgressManager::End: Finishing installation of osUpgrade
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._updateInstallData&colon; Using app icon: ../../../../osupgrade/22/1x/installing_logo.png
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._updateInstallData&colon; Removing tile for osUpgrade, installState: complete
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._itemRemovedHandler: removing osUpgrade from state map
2013-11-13 17:26:24.858, _Info_                WS   [00003964:00002424] CWinStore::_OnSuspendEvent: Suspending.
2013-11-13 17:26:24.858, _Info_                WS   [00003964:00002424] CWinStore::_PrepareToSuspend: flushing data to prepare for suspend
2013-11-13 17:26:24.890, _Error_               WS   [00003964:00002424] CInstallProgressManager::GetInstallControl: Unable to Create Broker. Error: 0x80080005
2013-11-13 17:26:24.905, _Error_               WS   [00003964:00002424] CUpdateCountPublisher::GetUpdateCountSource: Unable to Create Broker. Error: 0x80080005
2013-11-13 17:26:24.905, _Info_                WS   [00003964:00002424] CWinStoreOM:uspendComplete - Writing travel log to disk
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I may keep troubleshooting, I think I may just clean out the app store cache and give it a try again. There was a comment that I read that seems to indicate disabling file sharing settings can resolve the issue. I also saw a suggestion on downloading the preview and then updating from that. This is a fairly new box (at least to me), and it's running fine otherwise...but I would like to get 8.1 running to get the integrated tools. Worst case scenerio I could just download from DreamSpark and reinstall.
-Tony

HP ENVY 700-210xt CTO Desktop PC/windows 8.1: can't display 2nd monitor

Detail information:
- HP ENVY 700-210XT CTO Desctop PC
- One VGA port and one DVI-D port (used DVI-D to DVI-D cable to connect to second monitor)
- video card is a buildin card on motherboard
- Two monitors: AOC 10X16, Acer 12X15 (with both VGA and DVI-D ports) and both working perfectly if connected to computer thru VGA cable.
- When start computer, both monitors showing 'HP' and circle of stars to indicate Window is starting (so I think DVI-D connection and is fine).
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- If I go to Devices/Project/Second screen and choose any of the options: Duplicate/ExtendSecond screen only, nothing shows. After awhile, system says can't find second monitor.
Questions:
1) if it is OK to use two different kinds/sizes of monitors?
2) what else I can do to make the computer to use the DVI-D monitor?
Thanks,
Ning

Hi,
If you can't see the basic HP UEFI boot menu information with a DVI connection then you have a hardware issue. It's either your monitors or DVI cable or the DVI port on your PC. It's definitely not a software issue as digital drivers don't get loaded until later in the Windows boot process.
Test the monitors and the DVI cable on another PC to ensure that they work correctly. Alternatively, try a different DVI cable and monitor on your PC.
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Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

RAID is not an option/not available/missing in BIOS Storage Options?? HP Envy 700-047c

Hello - I have an HP Envy 700-047c. It came with a 2 TB HD. I put in another 2 TB HD same model/type. The system in the BIOS and Windows 8 sees the new drive. However, when I boot and go into F10 BIOS/HP Setup utility, go to Storage menu, select Storage Options, my only option is SATA Emulation and the only 2 select options it shows are AHCI and IDE. This is where I should see RAID option - it is not there.
I tried changing SATA ports on the motherboard - no help.
I tried disabling Secure Boot and UEFI and chose Legacy - no help.
I updated to latest BIOS for this PC - no help.
I installed Intel Rapid Storage Technology software and can see the 2 drives within Windows but there is no create option on the Status page like there should be (because you need to enable RAID in the BIOS which the option is missing).
I looked on the motherboard and don't see any jumpers that are labeled RAID (ie. some physical trip).
I called Intel and they confirmed the Intel chipset I have is RAID capable but to contact HP to see if they turned off. I contacted HP and twice they said they are not trained in RAID and do not support it. I contacted the local Microcenter tech support and they found a link on this website talking about how to go to the area I'm in - but the RAID option is not there.
Does anyone know how to get RAID enabled on this HP 700-047c in the BIOS/Setup utility? Help!

UPDATE BY ORIGINAL POSTER TO BELOW - The below is not accurate about RAID being disabled on "All" HP home line computers per research from Big_Dave (Thanks!) - It is what I was told by the HP Escalation Team Friday however - not just my MB but all - which we are seeing is not correct per the customizable Envy model in the following post. It may just be certain models or just my current model's MB...?? I struck thru some of the detail, but leaving it mostly intact so others can see the misinformation I was given.
Thanks for passing along. Below is what I found out about how RAID is disabled by HP now.
I also had an email going back and forth with HP support and they sent to HP Escalation team who I ended up talking with yesterday who researched it for a day and found out that HP has disabled RAID on the motherboard for all of their home PC line! As we were thinking above. Only servers can do RAID now is the word. Hard to believe they'd do that. The rep said he believed it had to do with people calling HP when they lost data due to setting up using RAID 0 and thinking that protected them (all it does is make a big disk, no redundancy like RAID 1).
To me that is no reason to turn off a feature of the Intel chipset. They also don't make this clear to any HP employee as no one I've talked to (3 now along with chat and email) knew that HP is crippling the capabilities of the MB and chipset. I even have a several year old HP Pavilion that has RAID enabled on it under my desk and has saved me twice from disk failure (running RAID 1 mirroring).
I'm pretty disappointed with HP decision to do this and that it's poorly recorded (in fact not recorded at all) it so that I wasted hours upon days trying to figure it out with tech support people. If HP wants to remove a much needed service such as RAID it should be mandatory for them to disclaim that right in the Specfications sheet. RAID IS DISABLED AND CANNOT BE TURNED ON ON ANY HP HOME CONSUMER COMPUTER.
Note: I even called AMI (American Megatrend, Inc.) with HP on the line who said they sold the MB to HP fully capable of RAID which is what led the escalation rep to research to whomever he talked to and found out HP is disabling it out the door to their unaware consumers.
I also asked if HP tech team disabled it, would they be willing to send me a BIOS flash to re-enable it - ie. make that an option for those who are knowledgeable about RAID and can setup. The response was they probably won't. I pressed a little but didn't get anywhere - seems like a reasonable request to me/option to keep people happy.
Luckily I'm within my return window and will be taking this computer back. Sad considering how much time I've put into it thinking I had a computer capable to do what I need.
Anyway - please help spread the word so HP can get this into their knowledge DB and boards that RAID is GONE - removed purposefully by HP.

HP Envy 700-329 not accepting Windows 8.1 Pro!

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