HP ENVY m6 Notebook PC trackpad issue even after HP repair

2 weeks ago i sent my HP ENVY m6 Notebook to the HP Repair center because i was having major issues with the trackpad. It would not move fluidly,and click, and move on its own.
I received my laptop back today anticipating that everything would work perfectly but some of these same issues are still occuring. The touchpad and the cable that connects it were both replace and the laptop was wiped clean.
The toucpad will work for sometime then all of a sudden become glitchy. This is really effecting my usage of the computer. It is a huge inconvenience to pay for a laptop and have a major component malfunctioning. I'm currently using a wireless mouse again.
Since the hardware was replace is there a software problem. This sems to be occuring to so many people.
What is going on?

http://www8.hp.com/us/en/support-search.html?tab=1#/qryterm=HP%20ENVY%20m6%20Notebook&search_search...
1. Please click on the above shown link and select the exact notebook model
2. Select the exact and relevant Operating System for your notebook
3. Click on Driver - Keyboard, Mouse and Input Devices
4. Please download and install the Touchpad Drivers on your Notebook
Hope this helps, for any further queries reply to the post and feel free to join us again
"I work for Hewlett-Packard"
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Regards,
K N R K

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Skype mic issues even after crating dummy ALSA

hello everyone i'm having a "growling" issue with my head set even after setting up a dummy alsa as mention in this wike page: Monster/low-octave "growling" distortion over mic after trying the stuff on that wiki I had a look here in the forums and found this post Skype + microphone = growling[SOLVED] but I'm still getting the feedback on the other side of the call also if I use the dummy alsa skype crashes below is the output of amixer
Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 63
Mono:
Front Left: Playback 56 [89%] [-7.50dB] [on]
Front Right: Playback 56 [89%] [-7.50dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume pswitch penum
Playback channels: Front Left - Front Right
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Mono:
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Front Right: Playback 28 [90%] [7.50dB] [on]
Simple mixer control 'Mic',0
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Capture channels: Mono
Mono: Capture [on]
Simple mixer control 'Mic Boost',0
Capabilities: volume penum
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Capture channels: Front Left - Front Right
Limits: 0 - 3
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Front Right: 2 [67%] [20.00dB]
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
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Mono: Playback 10 [67%] [-15.00dB] [on]
Simple mixer control 'Capture',0
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Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 11 [73%] [16.50dB] [on]
Front Right: Capture 11 [73%] [16.50dB] [on]
Simple mixer control 'Mix',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
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Simple mixer control 'Digital',0
Capabilities: cvolume penum
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Front Right: Capture 116 [97%] [28.00dB]
Simple mixer control 'Docking-Station',0
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Simple mixer control 'Internal Mic Boost',0
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Capture channels: Front Left - Front Right
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Front Left: 3 [100%] [30.00dB]
Front Right: 3 [100%] [30.00dB]
i know is not the headset because I test it on my suse box and it work fain
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Last edited by gozes (2012-01-22 02:45:02)

hello everyone i'm having a "growling" issue with my head set even after setting up a dummy alsa as mention in this wike page: Monster/low-octave "growling" distortion over mic after trying the stuff on that wiki I had a look here in the forums and found this post Skype + microphone = growling[SOLVED] but I'm still getting the feedback on the other side of the call also if I use the dummy alsa skype crashes below is the output of amixer
Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 63
Mono:
Front Left: Playback 56 [89%] [-7.50dB] [on]
Front Right: Playback 56 [89%] [-7.50dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume pswitch penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 28 [90%] [7.50dB] [on]
Front Right: Playback 28 [90%] [7.50dB] [on]
Simple mixer control 'Mic',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [on]
Simple mixer control 'Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 2 [67%] [20.00dB]
Front Right: 2 [67%] [20.00dB]
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
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Mono: Playback 10 [67%] [-15.00dB] [on]
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Front Left: Capture 116 [97%] [28.00dB]
Front Right: Capture 116 [97%] [28.00dB]
Simple mixer control 'Docking-Station',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
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Front Right: 3 [100%] [30.00dB]
i know is not the headset because I test it on my suse box and it work fain
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Last edited by gozes (2012-01-22 02:45:02)

HP ENVY-j005tx Notebook Video Card Issue

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Specs are below:
This question was solved.
View Solution.

Hi,
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More reviews:
http://www.kotaku.com.au/2014/02/10-big-gaming-laptops-that-get-stuff-done-back-to-school/
http://www.pcauthority.com.au/Category/649,gaming-laptops.aspx
http://www.pcmag.com/article2/0,2817,2020688,00.asp
http://www.laptopmag.com/gaming-laptops.aspx
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Just the other day, I pull out the machine to let my girlfriend do some classwork on, and she complains that the trackpad is unresponsive and asks for a mouse. Frustrated, I give it to her the magic mouse. With the frustrations and disappointment fresh in my mind, I make a note to find your email address and tell you my whole story from beginning to end. I don't want other people to have the same experience as me. I truly do not want this to be taken as a disgruntled and frustrated boy; I haven't spoken negatively to anyone about the incident and I haven't raged about or talked about it on social media. I WANT apple to succeed. I think you're one of the greatest, if not THE greatest producer of technology on the planet. But right now I'm just a young man taking college classes from his bedroom in need of a working laptop. Thanks for your time and for reading this,
With all my respect,
Lukas
<Personal Information Edited by Host>

An Iterator.delete() has the spec:
public void remove()
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Thanks for your help!
I don't know how to tell for certain if this is a US or a UK device, but it looks identical to the one I bought in a store in Seattle, and the first five and the last two num/letters of the serial number are identical.  I do know that when I sent it in originally for the power button failure, that the Palm repair center understood that it was a Palm purchased in the States.  Their description of the goods received is "Palm TX , US and ML" so it seems apparent that they knew it was a US device and rather than refusing to repair it, they had me send it to them. And when my repair was returned, the repair details list "unit exchange" and type of unit is again listed as Palm TX US & ML.
Well, regardless, I appreciate your pointing me in the right directions to someone who can help me.
Ironically, I am no longer having the same issues with the Palm.  The latest round of letting the power run out after a hard reset and sit for a few weeks seems to have "fixed" it.  At least, I have been trying to break it (by using it) without success.  Recharged it, synced it, checked and sent mail with it, used all the programs I used to, and I haven't had a white screen in the past few days. Hope my luck continues, but I don't trust it.  All hail frequent syncing.
Thanks again.

Brand new HP envy 4500, streaks and lines missing even after calibration & cleaning

Bought printer last week, just installed/setup the printer for the first time. No error messages or anything and everything looked like it went smooth.
I printed a few test pages (print quality, print status, calibration sheet) and have lines cut off at the same sections. Also for the colour box (black/grey/light-grey), the solid black box has grey bars going across. The grey & light-grey boxes look fine. All the other coloured ones boxes are fine too.
Used the options to clean printhead, align printer and clean ink smear, however that didn't do anything. All the 2nd test pages were cut off and had streaks at the same places.
Is there anything else I can do to fix this?

I would recommend that you contact HP Support about this, as you may require a replacement.
Phone no.
http://welcome.hp.com/country/us/en/wwcontact_us.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

External hard drive won't mount, even after disk repair.

My Toshiba external hard drive won't mount on my MacBook Pro 10.8.5. I can see it in my disk repair, and when I repair, "the partition map appears to be ok." But I can't access the icon to be able to open the hard drive contents on my desktop. Help!

Hello maccynicwhoalwayshasmacs,
Thanks for the question. After reviewing your post, it sounds like trouble with an external HD mounting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
USB and FireWire Quick Assist
Thanks for using Apple Support Communities.
Have a nice day,
Mario

ITunes will not start even after permission repair, disk repair.....

Let me continue plst files, deleted old install and re-installed, downgraded version, ran disk warrior, tried new user account. Backed up everything re-installed fresh OS, still did not start, installed update plus latest version of iTunes. Still does not start. Called Apple support, did the usual permissions repair etc..... Ran Apple Hardware Test no problems found, TechTools Deluxe no problems, MemTest no problems.
On hold now waiting for Apple support again. I am assuming at this point there is a unknown hardware issue. Any ideas?

You really went the extra mile trying to pin down the culprit! So.... who was the culprit anyway? which hub? the keyboard acts as hub, was this powered or un-powered, too? which would be of interest.
Instead of hub, maybe a PCIe USB2 card?

HP ENVY m6 Notebook PC trackpad issue even after HP repair

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