HP Laserjet 1536dnf MFP document feeder does not work

HP Laserjet 1536dnf MFP document feeder does not work. I tried the suggested unplugged/plug and wait the required time but still no luck. Any suggestions?  It does not even recognize that there is paper in the document feeder.  Prior to this occuring, it used to say "document loaded"...now it says nothing.  I do not even get an error message.  It just does not work.

Hi @jdm328 ,
I see that you are having issues with the ADF not recognizing the paper loaded. I would like to help you out today.
It might be a hardware or paper sensor issue with the printer, not detecting the paper being loaded.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
I have provided a document with steps for cleaning the ADF rollers and the separator pad, to see if that will help.
'Document feeder mispick' Message Displays on the Control Panel and the ADF Does Not Pick Up Paper o...
Disregard the title.
Try to make a copy again.
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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