HP Officejet Pro 8000 Printing

Today I installed 4 ink cartridges. Black 940 XL, Yellow XL, Cyan 940 XL, and Magenta 940 XL. All four were Remanufactured Ink Cartridges. Replacements for Black C4906AA, Yellow C4909AA, Magenta C4908AA, and Cyan 4907AA.
I was replacing HP Inks Black C4902A, Yellow C4905A, Magenta C4904A, Cyan C4903A.
Now all 4 ink lights stay on. I printed a HP Network Configuration Page. Sould the lights stay on like this. They were not on with the old cartridges until I need to replace them.
Robert Runkle blurob2

The cartrdiges would show up as low on ink as the HP ink is depleted. Unless the cartrdiges have been reset the refilled cartrdiges would continue to show low ink levels. You will need to contact your supplier or replace the cartrdiges.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Similar Messages

HP Officejet Pro 8000 Printer series - A809 Slow Response to Word Print

Hello,
When I try to print from a Word Document the HP Officejet Pro 8000 Printer series - A809 Printer takes on average 1:24 to respond and print. When I go into the printer's settings and print a test page the Printer takes about 3 seconds to respond and print the document. The Printer has a Dual Side Printing add on and the optional paper tray.
Do you know what could cause such a long delay for the printer, especially when it only happens with word and other Microsoft Works Programs?
-Captain Kemp

I would also like to add that I am on a Mac OS X Version 10.6.4 with plenty of processing speed and Memory in case that would be useful in helping me

No wireless connection to Officejet Pro 8000 printer

This used to work, though occasionally the connection went down. Now nothing at all. I have Windows 7, trying to connect to an HP Officejet Pro 8000 Wireless printer. Neither has been updated recently as far as I know, and there has been no reason for network or firewall changes that I am aware of.
The printer will produce its three page report, and everything passes ("No problems found", connected to correct network, etc.). I can connect to the printer via USB and print out fine. I have tried rerunning the connection software; it finds the printer (presumably via the USB connection), but then says:
"Your computer is unable to communicate with your printer at 192.168.1.73. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.1.73. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
My Windows firewall is set to "display a notification" when it blocks something, and that has not happened when the software is trying to connect, so it does not seem to be the firewall (and the software should set that up itself anyway). There are no cable connections - I am connecting wirelessly. Everything is turned on. The PC (192.168.1.67) can connect to the router (192.168.1.254) fine. I have tried pinging the printer from a laptop also on the network, and that fails too.
I have restarted both the printer and the PC.
The wireless network has WPA-PSK authentication, but the password has not been changed.
I have tried running the HP Print and Scan Doctor. It tell me my computer is connected (thanks, I already knew that) and that to connect the printer I need to run the "wireless setup" software (thanks, I already knew that). So that was a waste of time...
When do I go from here?

From what you describe it is possible that the router has a network firewall which is blocking the communication with the printer. I am going to include a image which contains the ports which have to be open on that firewall, you may have to contact the router provider to achieve this.
Another thing to note is that sometimes you get better network success through installing the printer with the USB cord and then performing the USB to Wireless setup witch directly borrows the authentication of your computer.
Let me know how that goes and I will get right back with you!
-Spencer

HP Officejet Pro 8000 Printing Blank Pages Instead Of Data And Also Reorienting Itself

Hi all
We have a wireless HP Officejet Pro 8000 in our office (but via cable, not wireless) to a network. The printer is occasionally printing blank pages instead of say a spreadsheet selected to print.
The other issue is that if you say are printing two copies of the same spreadsheet, one prints okay (say landscape) and the second copy, selected at the time of printing, prints it portrait but only part of the left hand side of it and the rest is blank. Coming out of and going back inthe file usually recitifes this. But it does it again any time it feels like it.
We did have an upgrade, where our IT guy took away our desktop boxes and replaced with smaller base units and everything is run from a main server and alsoan upgrade from Windows 2000 to Network. Problems started after this and the IT guy did update the printer driver.
Please would anyone be able to assist? Any help for this frustrating problem gratefully accepted!
Thanks,
Saxplayer67

So the issue with the 8000 printer is periodic print jobs do not come out as you are wanting them. Is that right? This is interesting, just from the point of view that generally speaking issues like this are like a light switch, they are either there or they are not - they usually don't come and go. That being said, we are going to see what we can do to resolve this. First I am going to recommend that we perform a clean installation of the printer after uninstalling it from the machine. By the way, what is the operating system you are working with - Is it Windows 2000 Network?
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3762364
Install that and let me know the result!
Have a great day!

Officejet pro 8000 printing wonky on magnetic paper

Hi
I have an Officejet Pro 8000 and have recently bought some Kodak magnetic paper for it. The paper is 650 gsm and although it prints fine it always comes out wonky. Does anyone know if its technically too thick for the printer? Or any other reason why it could be? And does anyone else use magnetic paper, maybe you could recommend another one?
Thanks

Hi,
Consumer inkjet printers do not support a Magnetic media
As you may find by the printer specification, 280 g/m2 is the maximum media weight the printer can handle for Photo Paper, it is definitely not intended to handle such weights..
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet Pro 8000 printing question

Looking at printer but trying to get through manual, need to know if printing is reverse collated? I want to order checks but need to know if they should be stacked reverse order, or regular? I can't find it in book- anyone know?
REALLY appreciate info....

So the issue with the 8000 printer is periodic print jobs do not come out as you are wanting them. Is that right? This is interesting, just from the point of view that generally speaking issues like this are like a light switch, they are either there or they are not - they usually don't come and go. That being said, we are going to see what we can do to resolve this. First I am going to recommend that we perform a clean installation of the printer after uninstalling it from the machine. By the way, what is the operating system you are working with - Is it Windows 2000 Network?
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3762364
Install that and let me know the result!
Have a great day!

HP Officejet Pro 8000 printer offline

Hello,
This printer has recently been giving me a lot of problems. Whenever I try to use it, all I get is a Printer Offline error. It worked fine the first month or two when I got it, ever since it only works randomly, and thus has become very unreliable when I need it. Is there anyway to fix this? It is hooked up via a usb cable as well. If anyone can help me, it is greatly appreciated.

I am experiencing the same problem. Except I have never gotten mine to work. It prints out diagnostic sheets but will not print when I ask it too (wirelessly). Please help!

HP OfficeJet Pro 8000 A809 printing line feed page after every job

I've searched and I have found this is a known issue - that there is supposed to be an update to fix this. I can't find this update anywhere for the HP Officejet Pro 8000 A809. It is connected to the computer via a USB cable. I have tried uninstalling and reinstalling the driver, changing the print heads, doing diagnostics on it, ..., and I still get the line feed page printing after every print job. Help!

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

About printing from hp officejet pro 8000

Hi,
My question is on technical side. I don't know I should ask it in this forum or not, Yet I am going to ask.
I am using officejet pro 8000 printer in my project. I connect it to my machine and send the test report data to printer. Report is printed successfully, but after printing the report the power LED is blinking continuously. It means that printer is still waiting for some data to print. So please tell me that which character should be sent to printer to specify "END OF DATA TRANSMISSION".

I wanted to share what I found in case someone else has the same questions.
Microsoft 2008
Go to Print dialog box
Choose the "Layout" Submenu (I think this menu defaults to "Copies and Pages")
There is a "two-sided" option, and you can choose "off", "long-edge binding", or "short edge binding"
Once I did this and saved the settings, it also worked for Excel and Adobe.
The only issue with Adobe is that you have to follow these steps every time you print. If I just hit print without following the below steps, it will not print duplex. The steps are at the following link.
http://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html#main_Ma c_OS_print_double_sided
I expected the same dialog box that appears on the web brower to also appear with my other applications, and that is not the case.

HP Officejet Pro 8000 A809

after installing Snow Leopard I have been getting error messages saying the software for the printer was installed wrongly. I am then invited to authenticate, and it runs off and 'repairs permissions' then prints.. Doesn't say what permissions and the time taken is too short for it to be a full permissions repair.
The printer software, aside fom the initial install with Snow Leopard and the variousO.S. updates, was installed through the Software Update sub menu. I assume it is not a matter of user privileges though I nearly always run in a non admin and authenticate. I have a few times had issues with apps and only got by them by installing in root, but that seems not what is involved as a set of 'permissions' was apparently being repaired.
Incidentally I have just been ploughing through an 11 page posting on HP printers where some seemeed more intent on propounding canaon law than helping, so don't bother with a recitation of dogma such as on not using root.
I have just taken a download of the HP drivers from the Apple site so could delete the `hp drivers (If I can track them down) though I would like an opinion on the best way to then re install them. By the wy my OS is now 10.8.3

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8000 says ink is empty even with a new cartridge

I have a HP Officejet Pro 8000 printer in my office at work, and yesterday it said my magenta ink was empty, so we ordered a new ink cartridge. Upon replacing the ink cartridge with a brand NEW one, it still says it is empty and the light is still flashing. Of course, this printer doesn't print at all, even in black ink only, without all cartridges working. I am so frustrated.

I have the same problem, does anyone have a solution? The Magenta light is always flashing. I've tried cleaning the tip with nail polish remover, inserted the cartridge in and out about 100 times and the light is still flashing and says the cartridge is empty and replace with new HP cartridge. The cartridges have always been HP, $170.00 for 4 of them.

Tutorial: Print index cards without removing paper from tray for Officejet Pro 8000.

The HP Officejet Pro 8000 and Officejet Pro 8000 wireless do not have a slot for inserting index cards and envelopes.
If you are wanting to print index cards without removing the paper from the tray, follow these steps.
The steps below are for 3 x 5 index cards.
1.) Open Microsoft Word
2.) Go to the Insert tab and insert a rectangle shape
3.) Draw a rectangle of any size
4.) Right click on the rectangle and select "Format Autoshape..."
5.) Under the Size tab, enter 5" for the height and 3" for the width (make sure "Absolute" is selected)
6.) Under the Layout tab, select "Center" for the horizontal alignment
7.) Click OK
8.) Use the keyboard up arrow key to move the rectangle to the top of the page. Make sure the top edge of the rectangle touches the top edge of the document.
9.) Print this document on plain 8.5" x 11" paper
10.) When you want to print an index card, place this 8.5x11 document in the paper tray printed side face up. Then place an index card over the rectangle and align with the border of the rectangle. After you print the index card, remove the 8.5x11 paper for the next time you need to print an index card.
Note 1: This are USA instructions. If you live in the UK or other countries you may have different paper size standards.

I can't tell you how much I HATE this printer. I will never buy an HP product again. BROTHERS printers are simply and easy to use.

HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

about 6 monhs ago the printer stopped printing stating it was a out of ink (black) after i replaced the cartridge it stopped again after about 10 days. i contacted HP and they basically told me to get a new printer. i decided to try a new cartridge again and reboot etc, etc. it still would work i use my other HP printer before looking to buy another. i read on the internet that this was a frequent problem with the HP Officejet Pro 8000 Wireless Printer - A809n. and it might be an printhead problem. i replaced the printhead and any low or outdated ink cartridge. the printer worked perfectly for 4 weeks. now i am having the same problem. this sticks. it is leaving a bad taste . i have been a loyal HP user i feel HP has made a questionable product and is not standing behind it.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Officejet pro 8000 and HP Home & Biz print app

I have an Officejet Pro 8000 wireless that, according to HP's list, is compatible with the HP Home & Biz print app for the iPad 2. However, the app does not find any printers on the wifi network. I am running Win 7 and the printer is shared and works fine with printing wirelessly from the computer. I followed the steps in the app to auto find any printer connected to the wifi, but it does not find anything at all. The way I understand the app, it allows non-eprint capable printers to print using the app. Am I missing something?

Hi,
As you have mentioned the printer is shared from Windows 7, is the printer connected to the PC by USB?
In order to use the HP ePrint Home & Biz, the printer must be connected to your router by ethernet cable and then the up should detect it.
Please make sure both the iPad and the printer connected to your network.
Follow the steps below to access the printer EWS page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01554589&cc=us&dlc=en&lc=en&product=3762364&tmp...
Once locating the printer IP address, type it into Safari.
Can you access the page?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Officejet Pro 8000 slow to select for color prints

I just installed Officejet Pro 8000 and immediately noticed how slowly the printer is selected in printer options box when I am doing color printing. It takes about 30 sec-1 minute to finalize the selection of this as my printer for the job. I have a networked color laser jet and a networked b&w laser jet also installed that are immediately selected when I choose them from the list.
I have been testing this in Word 2007 and have noticed that when I select the officejet, the bar at the bottom of the word screen says "connecting to printer" - this seems to be the source of the slowness. I have the latest driver installed and I do not have this problem when printing regular b&w docs on this printer.
Is there a problem here or is this normal <SLOW> color print operation?
Thanks!

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

HP Officejet Pro 8000 Printing

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