HP Officejet Pro 8600...laptop cant find printer to set up wireless printing

I just purchased an HP officejet Pro 8600 and successfully synched it to a laptop in my office for wireless printing without a problem. Immediately after that, I attempted to connect the printer to another laptop in the office and the 2nd laptop cannot find it even when I type in the IP address manually. Both laptops are the exact same model and both laptops and printer are all successfully connected to the same router. I've tried almost everything and still can't figure out whats going on. Please advise. Thanks.

Hello-
What Operating System are you running ?? Is there any Firewalls on the second PC ?? Are you running any VPN's on the second PC ??
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Officejet Pro 8600 e-all in one; "HP Solutions Center, Web Printing, etc did not install.

Windows 7; Wireless network; Today I installed my new Officejet Pro 8600 e-all-in-one wireless printer. When finished I was able to print, I set up e-print, and the scanner works, but could not find what used to be called the "HP Solutions Center" that I could click on to choose scanning, check ink supply, get "Help", and so on. An HP 8600 printer icon installed on the desktop, but when I clicked it, it was just a bunch of meaningless jibberish but had no function. I went to "Start", then HP, and was able to somehow get a "Scan Icon" to open. I did not get the option to set up "WEBPRINT", nor REGISTER MY PRODUCT, and so on. In other words, the installation did not finish. I tried putting the CD back in, but no additional options were available except to re-configure, etc. Thank you for your help.
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PM sent about Scrubber
JonW
I work for HP

My HP Officejet Pro 8600 Plus is always off line and doesn't print anymore

I use my HP Officejet Pro 8600 Plus with the wi-fi.
it worked for 3 months, in the las week it is not working anymore.
I verified the Ip , I verified the connection.. Nothing works
it is really frustrating
thanks for helping
Chiara
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Hi there @Mizia , Welcome to the HP Forums!
I saw your post about your Officejet 8600 Plus disconnecting from your wireless network, and I hope to help. I have some suggestions for you to try below that could help re-establish the connection between the two!
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Try the steps in this document:
HP Officejet Pro 251dw, 276dw, and 8600 Printer Series - Printer Does Not Maintain Wireless Connecti...
Hopefully the connection is back when you're done the steps above. If there are any issues, please let me know the details and also include with OS you're running on your computer.
Have a great Monday!
R a i n b o w 7000I work on behalf of HP
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HP Officejet Pro 8600 making a grinding-clicking noise before it prints

There is no "accept as solution" button on the solution.

Hello wwob,
I am sorry to hear that your Officejet Pro 8600 is making grinding and clicking noises when you print.
I have researched this issue for you and have found a document I recommend following.
I hope this helps resolve your issue!
The Product Makes Noise when Printing
Regards,
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8600 Plus copy prints with black streaks

I just bought an HP Officejet Pro 8600 Plus and it seems to work great at printing; however, when I tried to copy something, the copy came out with black streaks that nearly render the print illegible and are the most dark/condensed towards the left hand side of page.
How do I fix this problem?
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Hi,
It could be due to the scan calibration issue during power on.
Power off the Printer, make sure scan lid closed properly. Now power it on, it will do scan calibration.
Now try to do the copy and see the results.
Hope it will help you.
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OfficeJet Pro 8600 plus will not install , msg Call to DriverPackageInstall returns error 5

I get message "Call to Driver Package Install returned error 5 for package -c\Program Files\HP\HP OfficeJet Pro 8600\Drivers Store\Pipeline\hpup\03.inf-Call to Driver Package Install must be a member of th eadministrator group to install a driver package. Laptop is HP, Core 5, running Win 8.1
No security messages arose during very slow install.
Tried several times, tried to download installation package as suggested btroubleshooter but aborted 4 times (4 hours), other downloads had no problem. Tried changing startup as indicated also, did not correct the problem.

Hi Liam,
The installation CD that came with your 8600 will definitely not work with Windows 8.1 and is not same as the latest online download which you will need to install on Win8.1.
Are you running Win8.1 Pro 32 or 64 bit?
Also make sure you select the right model of your Officejet. There are 3 different models.
HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
HP Officejet Pro 8600 e-All-in-One Printer series - N911
HP Officejet Pro 8600 e-All-in-One Printer - N911a
HP Officejet Pro 8600 Premium e-All-in-One Printer series - N911
HP Officejet Pro 8600 Premium e-All-in-One - N911n
Try uninstalling printer from the control panel and reinstall using the Win8.1 download from the link above.
Thanks

OfficeJet Pro 8600 N911g SNMP

Hi,
The device has SNMP v1 only in the configuration. I tried installing the latest firmware (CLP1CN1322CR) but this did not update the SNMP to a newer version.
I need to have either version 2 or version 3
Thanks

Hi AmJaDoOoF,
Thank you for your post. I have taken a look into finding a file for the Officejet Pro 8600 were you would be able to monitor the printer. At this time I am unable to locate any software or file that would be able to help you with this.
Thank you again for your post.
I worked on behalf of HP

Officejet pro 8600 waiting for job to complete on Mac

Hi
I have the problem where after printing the I get the message "waiting for job to complete" which never goes away by itself. I can manually delete the item and then continue to print repeating the process every time I need to pringt.
I have read the forums and found similar issues but not exactly the same and the recommendation for that was to reset the print system and resinstall. I did that but the problem persists.
Printer: Officejet pro 8600 Plus
OS: OSX 10.9.3
Connection: Wireless and USB (same issue with both)
When I initially installed the printer it worked fine. When I upgraded to 10.9 it worked fine but the problem arose soon after.
Thanks
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Welcome to the forums MedlandLime,
I understand you are seeing a message saying "waiting for job to complete" after you print and the message will not dissipate. I saw that you have reset the print system and reinstalled and the message continues. I have some more ideas that might help.
First of all, test the printer hardware itself and make a couple of copies. If the copies work fine, the printer is okay!
Next, try updating the printers Firmware through the front panel: Getting the Latest Firmware and Product Updates
If the issue still persists, follow these steps in order:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the computer
Re-add the printer and ensure it's the HP driver and not the AirPrint driver: HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks
Please let me know the results!
Have a great Monday
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet pro 8600 will not connect to wireless network

I have an new Officejet Pro 8600 that I am trying to set up. I have run the the wireless network setup wizard multiple times. It recognizes the wireless network router asks for the WEP code and then thinks for about 5 minutes before returning a message: "Unable to connect to the network"
The wireless network test results suggestes that MAC address filtering may be the problem. There is no MAC filtering function activated on our wireless router.
The wireless router is a Verizon Actiontec MI424-WR 802.11 b & n
We have computers running both Windows XP and MAC OS X.
One of the reasons that we purchased this printer is for the wireless capabilities. If it will not conect to the web then it may be going back.

Hello,
Based on the provided details, I believe the issue have something to do with the wireless security settings of your router.
Please follow the steps below to access the Advanced Security Settings:
http://www22.verizon.com/ResidentialHelp/FiOSInternet/Networking/Setup/ActiontecMI424/125511.htm
Below you will see the Network Authentication settings.
Select either Open System Authentication or Both.
Shared Key Authentication is not supported by the printer, and i believe this might be the cause for the connection failure.
Please let me know of any change,
Shlomi
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Fax does not work on hp officejet pro 8600

I have an hhp officejet pro 8600. I purchased aofficemax essentials kit for wireless network.THE WIRELESS IS 802.3
iT SHOWS THENETWORK AS READY AND THE ACTIVE CONNECTION AS WIRELESS It will dial the # but will not scan the documents!

Hi ipv4,
I like your handle and I'd like to help you. Can you answer some questions?
What is the Model # for your printer? An example would be N911a.
What are the results when you run the Fax Test?
Can you give me the steps you take to send the fax (be as detailed as possible)?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

HP OfficeJet Pro 8600 Plus Firmware version not current on the HP Downloads Page

My HP OfficeJet Pro 8600 Plus came with Firmware version CKP5CN1334ER which the printer update says is up-to-date. The HP downloads page shows CLP1CN1322CR as the current version. Can you tell me what the differences are in version 1334 from the one (1322) on the web page?
It would be nice to have the latest version posted for download to prevent confusion.

Same question here.

Unable to find network printer HP OfficeJet Pro 8600

HP Officejet Pro 8600
Windows 7 64bit
updated router firmware
Troubleshoot all item s listed by HP and with Windows
I have been unable to print wireless from my laptop. Wireless network test results gives me a pass in all categories. Network name is the same on printer and laptop. IP address on printer and tcp port are the same. Tried firewall on and off. AVG antivirus on and off. Unplugged printer, router, usb, restarted laptop. Nothing has solved the problem.
I can see that the printer has an ip address. My router has an ip address and my laptop has an ip address. Should they all be different? I am using the ip address from the printer to set up the wireless printing when asked to enter the address.
This has been the most frustrating process I have ever delt with. It should not be this difficult to set up. Please help.
Thank you in advance for a quick solution.

Shurlee, I want you to do is re-run the wireless setup wizard on your printer. Then uninstall it, and reinstall it again using the software I am going to link you to below. From what you describe it sounds like either an installation issue or an issue with your network. If this helps feel free to mark my post by hitting the star below my name which gives me a kudos - kinda like a job well done on here.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Download these files and install them. By the way these are for the N911a, but if you have the 8600 Plus or Premium you will need different drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4323659
Install that and let me know the result!
Have a great day!

Cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet

I cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet... at least I think that is the problem. I have followed all the instructions on HP Print and Scan Doctor as well as Troubleshoot HP Installation Failure. My router is running fine for everything else and I have entered the static address for the printer into the router. It appears that my printer believes it is connected to my WiFi (Ihave WPS it multiple times), but when I type it's IP address into my IE nothing shows up. My router doesn't appear to see the printer either. I have the latest driver installed on my computer. I suspect this may be a router issue: new router Asus Double 450 Mbps N Router (Dual band - but it appears my router is using the 2.4Hz band to communicate with WPS). Windows 7 64.
Any help is appreciated!
This question was solved.
View Solution.

Hello NRHII,
Welcome to the HP Forums!
I understand you're unable to connect the Officejet 8600 over a wireless connection. I will do my best to assist you! I would recommend power cycling the router, printer and computer:
1) Turn off your printer
2) Disconnect the power cord from the back of the router
3) Restart your computer
4) Wait less than 60 seconds, plug the power cord back into the router
5) Turn your printer back on, wait for the computer to turn on
Is the wireless light blinking on your printer? If so, please reconnect the wireless on your printer by using the wireless setup wizard: (This information is stated here.)
On the printer touch screen, touch the Right Arrow ( ) to display the second navigation screen.
Touch the Setup icon ( ).
Touch Network , touch Wireless Setup Wizard , and then touch Continue . The printer searches for available networks.
Touch the name of your network, and then touch OK .
If prompted, enter the network password, and then touch OK . The printer connects to the network.
Also, as I was typing this post TreeFrog posted some great information to follow.
Have you followed this entire HP document on Printer Does Not Maintain Wireless Connection? If not, follow this document. Please post your results, as I will be looking forward to hearing from you.
Have a great day!
I worked on behalf of HP.

How or where do I find the printer year? HP OfficeJet Pro 8600 Plus

How can I get the printer year for the HP OfficeJet Pro 8600 Plus? I have looked in printer staus report and the various labels I can find on the printer itself. I'm sure I'm just missing it.I bought it new, so I do not have any reason to think the information was removed prior to purchase. Thanks

The printer status report has in line 47 the date (rounded to the week) the printhead was installed. Except in the rare case the printhead has been replaced this would correspond to the date the printer was installed.

OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hello: I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software. I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.
I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it. Any help is appreciated.
Thanks,
John

Hi,
It's an option during the installtion process. Please try the following Utility:
http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
Regards.
BH
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HP Officejet Pro 8600...laptop cant find printer to set up wireless printing

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