HP OJ Pro 8600+ no longer working wirelessly

OS: Windows XP
Printer: HP Office Jet Pro 8600 Plus
I recently installed my printer and it was working fine to print wirelessly.
However, a colleague of mine plugged an ethernet cable into the printer once it stopped working and now, although the wireless print test is successful, the computer cannot connect to the printer.
When I attempt to print a Word doc: unable to print due to a current printer steup problem.
Attempt to re-install: Unusccessful network installation.
I have taken the following steps already but to no avail:
Re-install and update device
Re-start router and printer
Restored network defaults on printer
Gave the printer a static IP address
Need fixed ASAP if anyone could lend any advice, brand new (3 weeks ago) and working last week but nothing now.

Hello,
If you are referring to the printer display in your below description "Then abt 6-weeks ago the display option for Scanning and Display Ink Levels just disappeared,", then i guess you may have to do the follwoing....
1> While the printer is ON, unplug all the cords from back of the printer.
2> Wait for full 60 seconds.
3> plug in the power cord directly into a wall outlet ( bypass the surge / power strip ) and then into the printer.
4> If the printer is not powering on, press the ON button once to do so.
5> If the display issue still exists, then try tilting the display.
6> If issue still persists, then call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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Hi Danecrazed, maybe this link below can help you. This will direct you to download the Mac HP software for 10.9 support.
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Hi,
Same physical printer but when connecting to SAME computer using both USB and wireless it becomes two (logical) printers. Probably your default prnter is the wireless one, you have to select the right printer before print .
Regards.
BH
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I have a HP OfficeJet Pro 8600 Plus all in one printer/copier/scanner. It's worked fine for the several months I have had it. But now suddently the computer does not recognize the scanner. I am connected to the device wirelessly and can print but not scan. I haven't been able to figure out why the comptuer recognizes the printer but not the scanner. I uninstalled and reinstalled the device but still no success.
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Hello Sarah1234, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scanning issues. I would like to help.
I would recommend powering off your printer and computer. Once they are both down, I would recommend unplugging the power from your wireless router for 60 seconds, and then plugging it back in. Once it has begun broadcasting again, power on your printer and computer.
I would also recommend downloading and running the HP Print and Scan Doctor. Once you have launched the tool, select the 'fix scanning' option.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP OfficeJet Pro 8600 Will Not Print Wirelessly

Hi. I have read other threads on this forum with suggested fixes from HP employees and tried them. I have run the tool which found no errors. My firewall is off. I have installed the latest Adobe and uninstalled then reinstalled the printer software. I have followed instructions in book re: turning off computer, router, printer, etc. I can see the IP address for the printer in IE.
Still, this brand new printer will not print wirelessly or otherwise from my hp laptop. VERY frustrating. I have spent hours trying work arounds for a brand new computer. I would greatly appreciate a response regarding how to resolve this problem. Thank you.

I have seen cases where a troubled install went through flawlessly after the computer was reimaged. That may be an option to consider.
I did want to make sure that you had the most current firmware version and it looks like you do.
Before a reimage, you could uninstall Officejet Pro 8600 programs (if there are any) and download and install the drivers for your printer from hp.com. Click here for the HP Officejet Pro Full Feature Software and Driver. By doing this, you would have the most up-to-date drivers. Sometimes a download will work where a disk does not. It you do decide to reimage, I highly recommend the above download for the installation.
Let me know what happens.
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I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

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I'm afraid you are the victim of a silly HP-policy to limit functionality after a system-upgrade. Try HPIJS, a Linux-driver. Follow the instructions on the page and after a few downloads and installing software you will probably be able to print wireless again.
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Dear,
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I've also tried to speak with the phone assistance (in italy beacuse I'm writing from italy) but they have no advice for my problem!
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Thanks
marchinho

Hello ,
Thank you for contacting the HP Support Forum. I understand that you HP Officejet Pro 8600 is having issues scanning after your Yosemite update. After a little research, I found a document that might get us started in the right direction.
Try these steps first, and then please let me know if they worked or not.
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I work on behalf of HP.

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If your router supports dual band broadcasting 5Ghz and 2.4 Ghz, log into your router and look at the two wireless profile names. The names (SSID) should be changed so that they are different from each other for each band 5 and 2.4. Also if the SSID is the default SSID that ships with the router, change it to a unique name as a neighbor within range may have the same SSID. Rename to "my unique SSID" and connect the printer to the new network name "my unique SSID" as example. If you need further assistance, list the exact model of your router
I was an HP employee
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The two metal clips under the document feeder are not holding it down far enough. If you lift the adf you can see them underneath one on the front one on the back. Putting a bit of left pressure (towards the left side of the machine) on both clips bends them slightly this will hold the adf cover down tighter and the machine will now see it as closed.
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Message was edited by: Dusty Rhoades

The Magic Mouse is not compatible with your operating system. See here, at the bottom:
http://www.apple.com/magicmouse/
I imagine that your new wireless keyboard, if it's Apple branded, is this one, which is also not compatible with your OS:
http://www.apple.com/keyboard/
Again, the system requirements are on that page. They should also have been on the boxes at the store or on the web site before you bought them.
You need to upgrade to either 10.5 (Leopard; call the Apple phone sales line, as there are no more available in stores) or 10.6 (Snow Leopard; available everywhere Mac software is sold).

HT4356 I got a new wireless modem. The HP 8600 no longer works and is not seen as an airport printer. The diagnostics on the printer say it is connected to the wireless.

Suddenly no wireless printing works. The printer is a HP 8600e and the wireless is turned on and the printer itself can connect to the network, but OSX no longer sees it as an airport printer and nothing prints. I've tried all the Apple support docs without success.

An old addage of troubleshooting is "First, fix what you most recently changed."
All the driver uninstall etc, was probably unnecessary.
Power cycle the router (wireless modem).
Power cycle the printer.
Now check that the printer is in the local subnet of the router.
(local subnet means router is something like 192.168.1.1, your computer is something like 192.168.1.2, and the printer is something like 192.168.1.3 - only the last part - 192.168.1.x - is allowed to be different).
Add the printer using the default printer browser window.
If this doesn't work, Reset Printing system and re-add.
http://support.apple.com/kb/PH11143

One of my Macbook Pros can no longer print wirelessly to my HP 8100

Before I had AT&T U-Verse installed yesterday, I was using AT&T DSL. I had an Apple Time Capsule that I had attached my HP OfficeJet Pro 8100 to via USB. We have 2 Macbook Pros and they were able to print wirelessly to the 8100. When the technician finished with the U-Verse install he tried to connect my 8100 via an Ethernet cable to router (NGV510) since their router had no USB connection like my Apple Time Capsule. Nothing worked, couldn't figure out what to do. He put my Time Capsule as a bridge device to the AT&T router (I don't know what that means, but I have 2 networks now-- one is my original network name on Time Capsule and the new one is from the AT&T router). The Ethernet connection for the printer still didn't work. We connected the 8100 back to the Time Capsule via USB. One of the MacPros could print wirelessly, no problem. The other one couldn't.
I have been on the HP website, but am not a network tech., so I am having problems understanding what I need to do. Yesterday the AT&T guy told me to delete the printer, which I did, but I couldn't find a printer to re-add. Today I went through the HP site and tried the process of attaching the USB printer cable to my Macbook and re-booting. It found the driver and was added. I tried running the Set Wizard, but it evently said it couldn't find the printer. I tried it with USB printer cable attached to my Macbook and without. Neither way worked.
I am not sure what to do at this point. I did notice on the Macbook that can still print, there is [1BEEF5] behind the printer name, which does not appear on my Macbook printer name.
Any assistance would be appreciated, since AT&T says this is wireless connection problem and it is not their problem. They will try to fix it if I want to pay more money them for wireless support. What a scam!! You have a network that works and then they install their new product and break my connections and what me to pay more money to them to fix it. NOT GOING TO HAPPEN !! I wish I had never done this install. Terrible support from AT&T.

Hello there! Welcome to the forums @jdm2stl
I read your post about how you are having some difficulties connecting your Officejet 8100 to your Macs, over the network and USB, as neither seem to be working.
I will do my best to help and make good suggestions to you to see if we can get through this for you.
First, I would suggest this certain troubleshooting guide for the printer not being found:
'Unable to Find Printer' Error Message Displays for the Officejet 6100 and Officejet Pro 8100 Printe...
Another possibility, would be the actual router settings, as this was the device that had been changed. Check your router settings, here is what you are looking for:
Network name and password to have no spaces or punctuation.
If using WPA2 security, switch to WPA personal.
Dual broadcast Wireless b/g/n (printer may only connect to g).
Mac filter needs to be turned off.
Firewall settings need to be at there default settings, or set to a lower security.
Multicasting "on".
Following ports need to be un-blocked:
Incoming (UDP) ports : 137, 138, 161, 427
Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500
If all of the router settings are correct and you still cannot install the printer on your Macs, respond to me with which Mac OS X you're running on the Macs and we can go from there.
Have a great Thursday
R a i n b o w 7000I work on behalf of HP
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Mouse function of trackpad on 13" macbook pro is no longer working. The trackpad is working fine as I can move the pointer around as normal, but I cannot click on anything. The mouse will physically click, but it will not register.

Hello,
My mouse function of the trackpad is no longer registering clicks. The trackpad seems to be normal as I can scroll the arrow around as normal, but I cannot click on anything. I hooked up a logitech usb wireless mouse, and it works fine, so I am assuming it is a hardware problem. Are there any simple solutions, or will I need to replace the trackpad? Thank you very much.

Conclusion: I had an unresponsive trackpad key in addition to other strange user-interface issues. Although I did several things before solving the problem, it may well be that using the installation disk to run disk repair was the essential cure.
Detailed history: On 3/2/12 I set off for work with my Macbook Air (first generation) in closed-cover sleep mode. When I opened it and tried to select a menu item, I notice that the mouse-point draws rectangular regions on the desktop. Moreover, though I am able to open menus, I could not select menu items because the click key (on the first generation MBA's they still have trackpad keys) does not work. At this time, I recall that even attaching a mouse did not seem to work. Since I was at work I used another computer to go onto the internet print out Apple's shortcut-key dictionary (http://support.apple.com/kb/HT1343) that allowed me to navigate and select things without my trackpad. Particularly helpful were the following shortcut keys:
'Control-Function-F2' --selects the Finder menu
'Tab' --allows you to hop to the adjacent menu header
'option-o' --opens selected items
'option-w' --closes an open window
This mouse-less navigation was critical for being able to use the internet when I went home from the office. I then began a little online research about my problem. I found nothing that seemed to fit my particular symptom, although I did glean the usual prescriptive advice about safe-mode startup, disk repair, and resetting the PRAM (see http://support.apple.com/kb/TS1417). Note that I did each of these without consulting the official procedure in the forgoing link.
Without mouse-like navigation, I was unable to run the disk repair from the disk utility because the navigation shortcut keys don't provide a way to select certain unsupported items in the application window that are critical. I did manage to run a disk repair from the command line at startup using the 'fsck -fy' technique described in the apple support doc (see above). This probably enabled a mouse to now work where it wouldn't before--though I can't be sure--for the next day, I took my laptop into the Apple service desk and the technician hooks a mouse up and to my surprise it works though the trackpad is still ineffective. I even reinstall Snow Leopard which takes several hours. None of the forgoing techniques seems to help (except, perhaps the 'fsck -fy' procedure).
So, as mentioned, I take my laptop to the Genius bar to have it looked at. Since the technician had to remove the mouse to insert his testing gear (my MBA has only one USB port) and could not select anything on the apps windows, he concludes it's a mechanical problem. This was after I suggested that he hook up some sort of USB hub to provide the two ports needed to hook up both a mouse and his test equipment--but what do I know. Unfortunately, I passively listen as he describes that the replacement cost will be $180 for a new top panel with trackpad. Or I could just buy a new mouse for $50. I almost sprung for the panel replacement, but thought I might first do a little research online or just try to get by using a mouse from now on. When I got home, I thought it might be good to now run the disk repair, now that I could use a mouse to select the critical buttons needed to initiate the repair. This apparently did some good, as I now found the trackpad more responsive, though still behaving weird. I then proceeded to update my re-installation of Snow Leopard by initiating the Software update mechanism. This required a very large package for my slow DSL internet connection to handle, so I left my computer on overnight to complete this download. Upon startup, the trackpad key was able to select menu items, however when I selected a file, the file icon would stick to the pointer icon. Not good. What else could I do? I decided to run the disk utility one more time. When I did, some serious errors were spotted and I was told to restart the computer using the original installation disk and choose the disk repair utility from the startup disk. The repairs took place and it showed that the repair was successful. When I rebooted from the hard-drive the trackpad key works perfectly! In hindsight, although I did several things before solving the problem, it may well be that using the installation disk to run disk repair was the essential cure. I will certainly do that first next time I find the trackpad key unresponsive.

HP OJ Pro 8600+ no longer working wirelessly

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