HP Solution Center Script Error

When I launch HP Solution Center(Vers.13), I get a Script Error. I am given the option to "Continue"or"Dismiss All". If I choose "Continue" the application launches OK and all functions seem to perform normally. This error just started occuring after a Microsoft Security update. I have attached the screen shot. Does anyone else have this problem?
I also checked for updates and the msg says it is updated. I also updated my Adobe Flash Player(vers. 11.5). I am not sure what to do next...any suggestions?

If that did not work and Adobe successfully updated or verified that it was already the newest, then the issue may very well be with Solution Center. You are correct, a system restore before the update was installed would have corrected an issue caused by a Windows Update which leads me to believe that this was more of a coincidence than a cause and effect scenario.
What model is the printer? I meant to ask for the printer's product number instead of the notebooks. Sorry about that.
Was the printer installed via a disk or by a download?
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Hi,
I would ssuggest trying the following update and check for any difference:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-91714-2&cc=us&dlc=en&lc=en&...
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Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Solved!
Go to Solution.

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Adobe Flash Player / HP Solution Center Problems!

Hello
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Catn install HP Solution Center in Windows 7 ERROR MESSAGE

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Moderator Note; subject edited.
Solved!
Go to Solution.

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HI Bonnie-Boo,
Here is a link to a post that Travis_C solved an issue for someone with the same error message you are getting. The steps are general so if you need any help or need anything let me know. Also you can find out more about parsing errors here.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
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This question was solved.
View Solution.

Welcome to the forums @MuzikizuM
I read your post about the installation error you are seeing for our Deskjet F2180. I would suggest trying out the steps in the guide below. Hopefully this will allow you to install the printer successfully!
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Let me know the results
Have a great day!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My printer works great but I keep getting error messages from HP Solutions Center

I'm using an HP Officejet J6480 All in One Printer on a Windows 7 64 Bit machine. The printer works great but I kept getting error messages from the HP Solutions Center every 15 seconds that popped up making it impossible to do work on my laptop so I uninstalled the Solutions Center to try to fix the problem. Now the printer won't print. Is there a way to re-install the Solutions Center and get rid of the pop up error messages?

hello Danagriz, unfortunately the plugin check page lags behind. adobe has released a critical patch for a vulnerability in its flash plugin, which is reportedly already exploited in the wild. therefore firefox will block insecure versions from running by default on websites for your protection.
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Solved!
Go to Solution.

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neptune49

This might have been a quirk of the installation. So let's try to perform a complete and clean uninstallation and reinstallation. First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
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I have encountered an error while trying to install HP Solution Center for my J6480 All-In-One. The software I'm installing is "OJJ6400_Full_10.exe"
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Error Situation Code: 23551631
The following lines were retrieved from the installation error logs.
Now Launching=X:\hpzmsi01.exe -m dot4wrp "-*"
".\autorun_network.inf" "-networkonly" -| XXX -f X:\DIVins??.DAT
Error message received: Key not valid for use in specified state.
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Hey @redleader74,
At this time I am going to have you unlock the hidden System Administrator Account and attempt an install under there. Ideally, if everything installs fine you should be able to log back into your normal User Account and the complete software and driver package for your HP Officejet J6480 All-in-One Printer will be installed and functional. Can I please have you follow the steps below.
Step 1: Uninstall Drivers:
Click on your Start menu
Select All Programs
Select the HP folder
Select your HP Officejet
Select Uninstall
Please follow any onscreen prompts to complete the uninstall. Once the uninstall is complete please proceed to the next step.
Step 2: Clear Temp Files:
Click on your Start menu
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Close the Temp folder once it is emptied
Right click the Recycling Bin on your desktop and select Empty Recycling Bin
Step 3: Unlock System Administrator Account:
Click on your Start menu and under the 'search programs and files' box type CMD
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If everything works fine, you will want to Hide the Administrator Account.
Go to your Start menu and under the 'search programs and files' box type CMD
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Please let me know if these steps resolve your issue. Good luck!
X-23
I work on behalf of HP
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Error message fax scan canceled on officejet 4500 all in one when faxing from the solution center.

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Hey @kburns7934 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Enjoy your Monday
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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