HT1222 Cannot update existing apps or install new ones

I have been having trouble UPDATING or even INSTALLING new apps.
Is this because I have not installed the iOS 6.0.1 version?

Probably not. What trouble? Describe what is happening. Error messages at all? The dreaded "waiting" icons?

Similar Messages

  • I just updated the software on my iPad and now I cannot update my Aps or install new ones.  I ran a diagnostic and that resulted in "power issue." It wouldn't let me select what my options were.  Any ideas?

    Don't know where to get help.  I just updated the software and I am having issues with not being able to update Aps or install new ones.  The circles just spin and Aps just say "waiting."  I tried running a diagnostic with the apple store and it came back with "power issues" (?) as a result.  It wouldn't let me select an option to see what steps I could take to fix it, it just backed out of the page.  I just don't know what to do.....

    Hi,
    Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
    My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done.

  • I cannot connect to ITunes after updating to IOS 7.0.2,cannot update my apps nor download new apps. When I tap the quick test for IOS diagnostics it says it cannot verify the ticket number.

    After updating to IOS 7.0.2 in my Ipad mini I cannot update my apps nor download new apps . It says "cannot connect to ITunes. " it's been almost 3 wks now. I have tried resetting it  and trying other options like changing the DNS to just 8.8.8 etc but to no avail. I try to run the IOS diagnostics but it couldn't verify my ticket number. Everytime I open my mail it cannot identify server identity " Apple.imap.yahoo.com." But I just clicked "continue" anyway so I could get my mail.

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • Help, I can't update Apps or Install New Ones!!!!

    Ok, I've never had a problem like this before and I can't find anyone else describing this event.
    First, I tried updating an app today and the app just sits there, trying to install, but never progressing.  Here is a screen shot:
    Second, I now can't install new apps either, screen shot:
    I don't know what to do.  I did a hard reset, (holding down the sleep and home button).  That did not work.  I have delted the apps, but then tried to reinstall with no luck.
    I don't know where to go from here.  I backup via iCloud and I've never even synced this phone to a computer.  I don't want to lose everything that I have in Pages and in my Journal, etc.  Does anyone have any ideas on how I can get this to move forward?
    Thanks!

    Just to let anyone else know that has this problem, I spoke to an Apple Store employee and they suggested that I reset my Network Settings.  It is found under Settings - General - Reset - Reset Network Settings.
    DO NOT RESET ALL SETTINGS!
    But I did use the Reset Network Settings and everything started working.  So try that. 
    As a side note, the employee did tell me to do the Reset All Settings if the Network one did not work.  He told me that it would not erase the phone, but just put the settings back to default.
    Hope this helps someone else, because I am back to normal now!

  • I cannot update any apps with the new ios6 Helppppp!

    Is any one else having the same issue of not being able to update any apps the screen stays blank when I click on my App Store

    I have read that this can fix that issue. Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • I changed my apple id and now I can't update my apps or download new ones.  I've changed the ID in my iphone settings, but when I go in the apps store my old ID shows up.  If I change my settings back to the old ID my password doesn't work.  HELP!

    So I changed my Apple ID.  Now on my Iphone I can't update things from the apps store or download new stuff.  I went into settings and changed my ID there, but in the apps store it still shows up as my old ID.  The apps store won't let me log on with the new one, as my old still shows up, and if I go back into settings and change it back to the old ID the password I had before no longer works.  This ***** Apple.  You just ruined my Iphone!!!  My phone went from being cool to being junk since I am not unable to download or update apps...the coolest part of my phone.  Someone help???  Please tell me how I can enjoy my phone and apps again...

    Thank you for the response, but I ended up temporarily resetting my Apple ID... It was a pain, but it worked in the end.

  • My iPhone wont let me update my apps or buy new ones in the AppStore... What do I do?

    When I go to my App Store to update my apps or download a new app it doesn't let me do anything, I hope someone knows what to do?

    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Since I downloaded the new operating system to my iPod touch I can no longer update my Apps or download new ones.  My password is recognized but the download process is immediately interrupted when I touch update (all) or download.

    Since I downloaded the new operating system (6.1.3) to my iPod touch I can no longer update my Apps or download and new Apps.  My password is recognized but when touching the update (all) button or download, the screen immediately reverts to the earlier screen and no updating or downloading occurs.

    Try This...
    Close All Open Apps...  Sign Out of the Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414

  • HT201401 unable to update my apps or download new ones from the store (iphone4)

    unable to update  apps or download new  after entering password

    What happens when trying to download a new app or an app update via iTunes on the computer?
    Basic troubleshooting for iDevices is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • CANNOT UPDATE MY APPLICATIONS OR INSTALL NEW APPLICATION FROM BB WORLD PIN : 24C9F771

    Dear Sir / Mam,
    On Dated 19.05.2013 at 17:20 Hrs via your your Web I have updated the New BB10 OS by 10.1.0.273 and after all application Like Facebook, Linkind, Tweeter, Gtalk has stopped working and also I couldn't able to install any new Applications from BB World.
    Also I am getting Notification for Updated for my Application but when I am going to access the same via BB World all the Button with Option UPDATES are disabled.
    Kindly provide me your assistance to above said problem for my comfortable ease at earliest.
    Sudeepto

    Hey sudeepto_chatterjee,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    What happens when you try to download an application from BlackBerry World?  Do you get a specific error?
    Are you able to browse in the browser?
    I look forward to your reply.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • HT2534 How do you change the apple ID required for the app store. Just brought an iPad off a family member and I want to use my apple ID to update my app and buy new ones?

    Have just brought an apple iPad off a family member and I want to change the ID that is need to download and update apps in the store.

    Tap Settings > General > Reset > Reset All Settings
    Reconfigure for new settings.

  • On my iphone 3gs, i cannot update my apps; i get the message that my apple id has been disabled

    i cannot update my apps nor get new apps on my iphone 3gs. i get the message that my apple id has been disabled.

    You could always try getting in contact with iTunes Support via expresslane.apple.com to see if they can look into your account and see why it is disabled.

  • I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

    I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

    If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller  said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

  • I have a 3G iPhone and have changed my email which I use an an ID.  it is changed on my iTunes (PC) but the old email/ID still appears on my 3G iPhone so I cannot update my Apps..........how do I get the iPhone to accept the new ID??

    I have a 3G iPhone and have changed my email and Apple ID on my laptop/iTunes account.
    How do I get this new ID to show on my 3G iPhone.
    I still have the old ID and cannot update my Apps.
    PLEASE HELP !!
    thanks, Nosuh

    Did you purchase or download the apps with your old ID?  Apps are tied to the ID that is was purchased from.
    If it is a new app you bought with your new ID, you can go into settings - appstore- apple id and then log out.

  • HT201359 The new (09/19/13) Apple terms and conditions require one to click the AGREE button in order to update the apps;  however, there is no such button to click on.  Therefore I cannot update the apps on my iPhone.  Any ideas?

    The new (09/19/13) Apple terms and conditions require one to click the AGREE button in order to update the apps;  however, there is no such button to click on.  Therefore I cannot update the apps on my iPhone.  Any ideas?

    I was having the same problem, I had to go into iTunes on my laptop and agree to the terms there, and now i can download apps on my iPhone.

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