HT1338 I have happily been using Airdrop and printing wirelessly to my Epson WF 7520 printer until this morning when I started my Quad Core 2.4 and got the wireless icon grayed out with a "wi-fi not installed" message. Restarts do nothing. Ideas?

Anyone else having issues with their wi-fi suddenly disappearing?
Is this really a hardware issue out of the blue or could this be a software bug?

Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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I keep having the message the software required for communicating with your ipad is not installed correctly please reinstall, I've uninstalled and reinstalled the latest version of itunes 8 times and no luck does anyone have any advice?

I keep having the message the software required for communicating with your ipad is not installed correctly please reinstall, I've uninstalled and reinstalled the latest version of itunes 8 times and no luck does anyone have any advice?

First, for the forum view issue. Go to My Settings (on the right) and in General Settings change the Topic Page View to Flat. Click Save. Posts should show up in the order they were written.
Have you seen this?
http://docs.info.apple.com/article.html?artnum=93764
Also, since you said that you've gone through the 5 Rs, I would assume that you used the iPod Updater to restore (since there is no other way of doing it and you don't "run" the 5 Rs).
When you restored, did you use the latest updater?
You may also want to try formatting the iPod through Windows. Connect it to the computer and when it appears in My Computer right click it and go to format. Does anything happen? Can you format the iPod through Windows?
btabz

I am trying to sync my Ipad 2 to my Itunes account on my laptop. It will only sync my purchased music. All of my personal CD music that is on the account is grayed out with a red circle at the end. Please help.

I am trying to sync my Ipad 2 to my Itunes account on my laptop. It will only sync my purchased music. All of my personal CD music that is on the account is grayed out with a red circle at the end. Please help.

Did you select all of the music to sync by clicking on the playlists or albums or whatever you use in iTunes - in order for them to sync? Or did you click on Entire Music Library if you want all of your music on the iPad?

I bought a used iPad, restored it and set it up as "new iPad" it worked perfectly, this morning when I turned on, it asked to be activated, I entered my iTon account and password several time correctly, i got massages hat "your iPad could not be activated

I bought a used iPad, restored it and set it up as "new iPad" it worked perfectly, this morning when I turned on, it asked to be activated, I entered my iTon account and password several time correctly, i got massages hat "your iPad could not be activated because activation server is unavailable. Try to connect your iPad to iToo o activate" connected to iToon, it does not recognize my iPad and keeps giving the name of the of my wife's iPad and I cannot do anything even restore the Pad again because it asked to turn of the find "my iPad" off that I cannot do because I cannot get pass activation. can you help me?

Hi Kambizkaren,
Thanks for visiting Apple Support Communities.
If your iPad can't be activated, the steps in this article can help:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Best,
Jeremy

Why is the camera icon grayed out in the text message screen so that I cannot text a picture on my iPhone 5?

Why is the camera icon grayed out in the text message screen so that I cannot text a picture on my iPhone 5? I have an unlocked TMobile phone. My husband has the same phone, plan, and set up; his picture messages work fine.

Check this it maybe the problem
Settings > Messages > MMS Messaging > is it on?
Hope that helps

HT201407 Hello All, I bought an iPhone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes. Any su

Hello All, I bought an Iphone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes

Try Recovery Mode... http://support.apple.com/kb/HT1808

I purchased a movie on my mac and now I am trying to download it on my iPad. When I go to do it, it doesnt show me the cloud icon, itonly shows the first 3 letters of download...

I purchased a movie on my mac and now I am trying to download it on my iPad. When I go to do it, it doesnt show me the cloud icon, itonly shows the first 3 letters of download...

call Apple Care and contact iTunes store support

This morning when I started my Android tablet all of my bookmarks have vanished, how do I get them back? Why did they disappear?

Firefox crashed yesterday but restarted alright with bookmarks in place. This morning after a reboot they are completely missing and the Firefox interface is different as well. I used ES File Manager to navigate to the profile folder but do not know how to recover bookmarks in Android. I would also like to understand why this happened to avoid a repeat of the problem.

Does the tablet need to have an open file system to navigate to this file path? Usually. However the file path was found in this previous question(it may vary with Android version):
Previous Question: [https://support.mozilla.org/en-US/questions/949785 Where is the user profile folder located on Mobile Firefox?]
I looked for add-ons and Profile Switcher is not supported on 26 for Android, so the manual restoration without a file manager may be difficult.

Found almost all of my music--all of the CD music--grayed out this morning. Why is that, and how do I stop this from happening? Second day in a row!

Yesterday, I wrestled with the iPhone for three hours, trying get my CD library to RE-APPEAR on my iPhone. I finally thought I had--I removed a "bad" artist, and everything was fine.
Until this morning, when I tried to go for a run and, again, found MY ENTIRE CD LIBRARY--EVERYTHING EXCEPT WHAT I'D BOUGHT THROUGH ITUNES--grayed out again.
Why is this happening, and what do I do about it?
Thanks.

Open itunes.
Connect ipad. Select what you wan tto sync. Sync. Disconnect ipad.
Cnnect ipod. Select what you want. Sync.

Music in the cloud is grayed out.

Music in the cloud is grayed out. I can't access this music until I de-authorize and re-authorize the computer. This happens everytime I open iTunes. Is there a fix coming?

I doubt anyone here can tell you wnat fixes Apple might come up with. When you say "re-authorize," do you mean signing back in to iTunes Match? If so, yes, that's a common issue. This morning when I started iTunes from scratch, I was prompted to sign back in, not only for Match, but for automatic downloads of purchased music, apps, etc.

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug report

You might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html

TS4463 I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened.

I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened. I tried running the repair utlity to repair the iCloud however I am still getting this error message.

I tried rebooting. It didn't change anything.

How come I could not download anything today? It keeps saying my app is not available in the US store and that I must first switch to Philippine store. But I have long been using Philippines as my location. Pls help me.

How come I could not download anything today? It keeps saying my app is not available in the US store and that I must first switch to Philippine store. But I have long been using Philippines as my location. Pls help me.

Try going to the bottom of the Featured tab in the App Store app on your device and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select the Philippines.

Photoshop CS6 preferences and scrubby zoom are grayed out on Cintiq 13HD but not on my laptop?

So basically I got a new Cintiq 13HD and apart from finding out that there's screen rotating issues for lefties, there's also some Photoshop issues.
Scrubby zoom is my favorite zooming tool, and when I opened Photoshop on the Cintiq the option was grayed out. I Google this and it tells me to go to preferences but that's grayed out too. It works perfectly fine and not grayed out on my laptop however, so I'm not sure what I can do about this.
This may well be a Wacom problem and not an Adobe one, but I said I'd ask here.

Hi Emily
We don't have as many Cintiq users on this forum as you might think, and most of use would be guessing when trying to think, so you might do better asking on the Wacom Cintiq forum However, my own experiences using the Wacom forums have not been favourable.
So I'll start with that guessing process, and my first guess is that Photoshop is only installed on the laptop, and that the Cintiq has to be connected to it? If that is the case, you need to tell us what the laptop is, and its operating system and version.
I understand that the much more expensive Cintiq Companion operates as a stand alone device, but this is not relevant to your problem.
You probably need to make sure your laptop's video card driver is fully up to date from the card makers website, and that our Cintiq has the most up to date driver.
BTW A very quick Google tells me that Mac systems with Mavericks have had issues with your tablet.
Wacom Forum - Wacom Europe GmbH • View forum - Cintiq / PL
Good luck

When I type in my account password, the password "dots" gray out and the message "There has been an error" appears. I cannot access my computer in any way. Any help would be appreciated. Thank you.

When I attempt to sign in to my administrator (or other) account the computer hesitates, the password "dots) gray out, and the message, "There has been an error" appears. I have tried the usual methods of password recovery but nothing has worked so far. I would appreciate any help you can give me. Thank you very much for your attention to my problem.

JD1100 wrote:
I have MacKeeper installed
Oh dear.
Many users will see references to an application called MacKeeper on various web sites and via pop-ups on their browser. Not only is it expensive for what it purports to do (freeware applications that do the same or more are readily available), it can sometimes install itself without the user realising it, and it can be very tricky to get rid of.
Most positive reviews of it have been found to have been paid for by Zeobit (developers of MacKeeper) in the form of ‘free upgrades’ etc. For example (posted by fellow contributor Softwater), on their Facebook page and on their webpage they have this apparent endorsement from UNC Charlotte:
https://discussions.apple.com/servlet/JiveServlet/downloadImage/2-18670779-12515 7/450-259/Screen+Shot+2012-06-17+at+17.04.04.png
Softwater contacted the Director of IT at the College of Arts and Architecture UNC Charlotte, about whether they endorse MacKeeper and his response, quoted here, was:
No, please do not download and install MacKeeper. We have seen problems with this software in the past.
MacKeeper has been described by various sources as highly invasive malware* that can de-stablize your operating system, adding that it is unethically marketed, with a history of making false advertising claims, by a company called Zeobit and a rip-off.
For more details about Zeobit’s alledgedly fraudulent advertising and paid-for ‘reviews’, and their dubious marketing practises, read this:
http://stemmings.com/the-truth-about-mackeeper-scam/
Further opinion on it and how to uninstall MacKeeper malware can be read here:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
MacKeeper have recently said that the uninstaller from here:
http://applehelpwriter.wordpress.com/2011/09/21/how-to-uninstall-mackeeper-malwa re/
now works.
This is also worth reading:
http://www.reedcorner.net/news.php/?p=245

HT1338 I have happily been using Airdrop and printing wirelessly to my Epson WF 7520 printer until this morning when I started my Quad Core 2.4 and got the wireless icon grayed out with a "wi-fi not installed" message. Restarts do nothing. Ideas?

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