HT1338 Mac OS unable to update
I am running my Macbook on software Mac OS 10.5.8. There is new software available but my computer tells me that my software is updated. I cannot install itunes 11 or link my iphone 5 OR use icloud until my software is updated. Please help!!
qwnbof3 wrote:
I am running my Macbook on software Mac OS 10.5.8. There is new software available but my computer tells me that my software is updated. ...
Correct. You need to Upgrade your OS...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
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I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates available. I am currently running version 10.5.8
You need to buy 10.6 on DVD.
(74703) -
i am unable to update my apps i get this message...
There was an error in the App Store. Please try again later. (18)...
this has been happeing for weekshttp://www.apple.com/support/mac/app-store/contact.html?form=account
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HT1338 I'm unable to update any software on my macbook air and iMac
I'm unable to update any software on my macbook air and iMac getting the following error "to update your software you need to sign in with the account you used to purchase it" any help is appreciated
Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support -
Since a last restored my Mac from a Time Machine backup(about 2 ou 3 weeks), I've been recieving the following error message: A server with the specified hostname could not be found.
How can this be fixed?Go to your Purchases List in the App Store and if iPhoto is there, click Accept beside it. Then you'll be able to update in a few moments.
If iPhoto is not there, or, if there is no accept button, then you have to work with App Store support for resolution of this. They are the only people who can help with Account issues. -
I am unable to uodate Pages and Numbers sice I changed my Apple ID, because I forgot my password and other security information. How I do I now update these applications. The system is asking for my Old Apple ID.
Also i am unable to activitate icloud. I did not receive a verication email. How can this issue be addressed?
Regards,
P.S. my email address is [email protected]https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?app_type=e xt&app_id=93&returnURL=https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.wo a&language=US-EN
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is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it from app store. When I try to do so it says "To update this application, sign in to the account you used to purchase it"
I have apple ID but after signing into that account too, it does't allow to update. None of the updates for these application are show in software update of late, but it flashes in the dock where app store is . Kindly suggest.Should be the account you registered your mac with, and/or the account you used during the setup assistant.
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I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510 printer) from Excel or Word. When I click on the Print menu item in Excel, there is a flash in the background like it is trying to open the print window, but nothing else. I am able to print from other programs like TextEdit, Mail or KakeidaGraph. As far as I know I have the latest Epson print driver.
Also, I am also unable to open an existing Excel or Word file from the open menu - both programs lock up and do not respond. I have to force quit. After I restart Excel or Word I can open an existing file by double clicking on the file, but if I again try to open another file from the open menu, Excel or Word lock up.
Any similar problems?Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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I am unable to update my I Phone 4s through I-Tunes. I believe its due to my antiquated 10.4 operating system on my 2005 I Mac. How can I perform the software update. Currently even the phone function will not work . I'm a novice with this device.
Whatever version of Leopard you purchase, I suggest updating it to 10.5.8 which should have everything you require. To update Leopard download and install Mac OS X 10.5.8 Combo Update. Alternatively, open Software Update and install all the recommended updates. That will include the above updater.
To update your phone:
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs.
Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs. This is a new out of the box iPad Mini 2. Am on a managed network, but have not had this problem previously.
First thing to do is make sure you have the latest version of iTunes on your computer.
This Apple support page will provide more information:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support -
I have recently acquired an update for my mac OX the program being the snow leopard, i have been forever inserting the disk only to have it ejected by my mac, hence, i am unable to update my system with snow leopard, what can i do, as i have just paid out money for something which
Worked like a charm and resolved my problem totally. The only issue I had is that, unlike the Computer (Mac OS). the iPad doesn't give constant visibility to what it is doing (feedback), so I wasn't initially sure it had done anything.
When I opened my emailed message with .vcf file attached, and tapped the .vcf attachment icon, I saw activity on the icon for just a few seconds, then it reverted to the original with nothing apparently happening. After about 30 seconds, the secondary menut popped up indicating the transfer of 1200 addresses would be completed, if I approved the action. Another 10 to 15 seconds then transpired before the completed Contact list appeared on the ipad. So you must be patient, if you have a large Addressbook. That's reasonable,but unexpected lack of feedback left me wondering, like so many other things on the iPad.
THank you for the assist. Apparently Apples Mac Genius people did not know this procedure, and I will pass it on to my local Apple Store Instructor.
-- Chuck -
I am unable to update firefox 4...have mac OS X10.5.8, 1 GHz PowerPC G4, 512 MB SDRAM...why can't I update?
Firefox 3.6.x is the last available from Mozilla for PPC Macs. <br />
http://www.mozilla.com/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/<br />
http://tenfourfox.blogspot.com/ <br />
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported -
Unable to update Mac OS X 10.5.8, do a need to buy a new computer?
I have a Mac OS X 10.5.8 which is about 6 yrs. old. I am unable to update anything anymore including my browser, etc. Is there a way to update this computer or will I have to purchase another?
Choose About this Mac from the Apple menu and check the processor.
If it's a PowerPC Mac, it's already running the newest OS it can.
If it's a Core Duo Mac, click here, install the DVD, and run Software Update.
If it's a Core 2 Duo or better Mac, upgrade it as if it was a Core Duo Mac, and if desired, open the Mac App Store, and try downloading 10.9. If you get told it's incompatible, go to the online Apple Store and order a download code for Lion 10.7.
Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004. If you upgrade the OS, back up the computer first.
(111376) -
Unable to update my mac software
Hi,
I am unable to update my macbook pro software. It says restart required. After restarting nothing happens and the system still shows one update pending.
Please help me on the same.
Thanks,Use the Apple Menu > Software Update to install updates, not using downloads from Apple's site as thats for special cases.
If your still having issues, then run through this list of fixes
..Step by Step to fix your Mac
Why is my computer slow?
Diagnosing network issues
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50 -
I'm unable to update my mac mini. When I try it shows a message "software quit unexpectedly". I try and reopen but message returns.
Hi, is this using Software update?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If 10.7 or more, reboot holding CMD+r down to boot from the Restore Partition, use Disk Utility there.
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