HT1349 Try download app that's free won't let me ask for my info to pay don't understand when app free
Try down load app won't let me when there free it still ask me for info on how sm paying for it
From what I understand here, whenever you try too download a free application, it's asking for your credit card details, yes?
If that's the case, the reason for this is that an Apple ID requires a credit card linked too it as a form of verification, unless you make an account using the steps here; http://support.apple.com/kb/ht2534?locale=en_AU&viewlocale=en_AU
So you have two options; Enter credit details (it will not charge you since it's a free app), or create a new Apple ID
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I had subscribed to the full CC program and then stopped it.
Now i have an emergency need to just Photoshop 6 (is that also cc?).
I learned on short notice that I will be teaching a Photoshop a full day this Thursday and need to plan today.
Could someone please help me download either the free trial or the monthly subscription for Photoshop asap?Gailm68577904 what version of Photoshop exactly are you trying to download? If you are wishing to evaluate Photoshop CC 2014 then please see Creative Cloud Help | Install, update, or uninstall apps for information on how to install.
If you are wishing to install Photoshop CS6 then the installation files can be found at Download CS6 products. If you have a registered serial number for Creative Suite 6 it will be available under your account at http://www.adobe.com/. You can find more details on how to locate your registered serial number at Find your serial number quickly. -
Why won't the App Store let me download things that are free, just because I don't have money on my card sometimes, it's free so I just don't get it??
You can try to make a new account on iTunes Store if you didnt have yet.
I had the same problem with iTunes Store, the only thing you can do is to put some money on that credit card you are using with you account. iTunes Store already keeping some money for the last purchase you made you can see all info on the Account option and then Purchase history ... -
Every time I try to download a free app, I'm asked for cc info. There is a iTunes card with $60 credit, why can't I just use that?
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
Why won't App Store let me download free apps it asks for billing info?
It asks for my billing info when downloading a free app and there's no way I can sort it out it shouldn't ask for billing info if it's free!!!!!!!!
Is this a new account, and if so how did you create it ? If it is new then unless you follow the instructions on this page when creating an account : http://support.apple.com/kb/HT2534
then card details will need to be entered before you will be able to use the account to download any item from the store (paid-for or free). -
When I try downloading apps from the app store it doesn't allow me until I have entered the security questions, the only problem is I have forgotten my answers. Please help me to find out how I can retrieve the answers back, thank you
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I don't get why? What's the harm if you're in a different country? We all pay the same way and the internet was made to connect people over the world, stuff is downloaded from different global destinations millions of times a day. So what's the point of having an itunes store and App Store that limits you to the boring stuff in your own country? You read about these great app's, bands etc and find them in search engines, you have all the Mac products, but then you can't use them coz of where you're currenlty living? It's like a horrible tease!
Is there a way around this? Or what can be done in order to access the things I want?
Any advice, suggestions anyone?The reason is licensing - artists/record companies/TV networks/movie distributors all have separate licensing deals in different countries (or no licensing deals at all). It isn't mysterious or secret.
The only way around this is to have an iTunes account in the other country - either a valid credit card with billing address in that country, or an iTunes gift card from that country (though you'll still be asked for a billing address in the country for which you've purchased the card). -
Hi my case numbers is 30758085. I just try download apps store on my Verizon iPhone 4 but they keep ask me billling payment so I use my credit card but keep said wrong security codes so I check my apple itune balances said I owe itune 22.00 dollars but it not my apps download on my phone I always get free apps Download
Please don't post case numbers or other personal information here. None of us here (who will respond, anyway) work for Apple; we're all just fellow users.
Anyway, as regards the security code issue, this may help:
http://support.apple.com/kb/TS1646
and as regards the balance, first make sure you didn't make any in-app purchases. Many "free" apps, particularly games, have additional levels or features that cost money. Check your purchase history in your iTunes Store account and see what you're being charged for.
Regards. -
I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...
In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None" -
My IPad is requesting that sign into iCloud. When I put in my password it tells me that it is incorrect and to try to reset. When do that it sill won't let me. This is enabling me from doing anything on my iPad. How do I get around this?My IPad is requesting that sign into iCloud. When I put in my password it tells me that it is incorrect and to try to reset. When do that it sill won't let me. This is enabling me from doing anything on my iPad. How do I get around this?
Where are you resetting the password? On your computer, I assume since you cannot use the iPad?
Have you tried a reset to see if the popup will disappear?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button -
Every time I try to download an app the tablet ask for billing info... Why
Very time I try to download an app the tablet ask for billing info... Why
make sure you have every field filled out in the billing window.
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I deleted the People app and want to download it again. It won't let me..says it's already downloaded. What do I do?
Open itunes, go to purchased and find the app and get it again.
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I downloaded an album and it wouldn't let me play a few songs, so i deleted the entire album to try and redownload it, now it won't let me...help?
Did you remove the entries from your library, or just the physical files?
Delete the entries, close and reopen iTunes, select iTunes Store in the left column, then Purchased in the quick links section. Your missing songs should be listed under Music > Not on his Computer.
tt2 -
After lots of different things, it appears that my Airport won't let me download on to my Nook. It used to but not anymore. Any ideas?
Hi Karen,
The means that iTunes can no longer locate the songs (mp3/m4a) on the hard-drive and as such they won't even play in iTunes, let alone transfer to your iPod.
Have you recently re-organised your music folders? If you know where these songs are on your hard-drive then you could clear all of the tracks that display the symbol from iTunes and then add them again from their location either through the 'add folders to library' function or by dragging and dropping them diectly into iTunes from Windows Explorer.
Nik -
is the new microsoft 'critical' up date real? When I click to download nothing happens and it won't let me cancel.
Choose About this Mac from the Apple menu, click on the version twice, append the last three digits of the computer's serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= , load the page, and check the computer's maximum OS version. If that's the current version, click here and read the entire page. If not, you can't use the Mac App Store version.
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