HT1451 I dont see my purchased movies on my AppleTV now that I had to change my Apple ID password, Same ID Name but different email.

I have and IPad, IpadAir, Iphone 5S and and Iphone 4. I use a HP laptop for my Itunes Library with windows Vista. Since the IOS uograde on all devices I have had to keep re-doing my password for my Icloud, Itunes and Apple ID.
I have not used a different ID, but the email has changed to multiple like @me.com, @icloud.com, @yahoo.com due to changes with my email provider and the new Icoud system.
I have purchased several Apps, that will not upgrade now at all, Several Movies that only 2 show up on my library on my AppleTV and years of Music, that show up on my Laptop, but only some show up on my other devices.
I checked the Laptop Itunes Library and all have purchased by my Account ID name without email ext.

Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using your ID.

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I just updated my software and now I am unable to see the purchased movies any help?

I am unable to see my purchased movies. The new update also does not allow me to purchase or review a trailer.

Welcome to the Apple Community.
    1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.
    3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what do i do?

I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?

You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID.

HT2204 I have changed my apple ID and this has been verified by email and when i go on to my account but it is still registering on my IPad when I try to purchase anything through apps and iTunes I can't.

I have just had to change my apple ID on the apploid site and that worked. I got an email to verify and did so. Yet when I try to use my iPad to purchase it is still showing my old ID so I can't make a purchase through ITunes or apps. I have gone on my ID account a number of times and the new one does work to sign in. I can't work out how to get my IPad to recognise this change or edit in manually through the IPad

If the old ID ("email address") is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1918 I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I hav

I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I have $0.76 in my account and it doesn't let me to change my region before using that amount of credit and there is no any app which costs $0.76 and I want to change back my region to the United Arab Emirates.
Please help me!

Click here and ask the iTunes Store staff to zero your account balance.
(93247)

After installing ios5 and having had to change my apple id to e-mail address I am unable to download updates as they were purchased under my previous id and it will not allow me to get back into the old id Help please.

After installing ios5 and having had to change my apple id to e-mail address I am unable to download updates as they were purchased under my previous id and it will not allow me to get back into the old id Help please.

Make sure you enter your new Id in settings/message, settings/facetime. ANy content that you downloaded with the old ID is forever linked to that old ID and if you have apps that were downloaded with the old ID and you want to update them you can only do that with the old ID. You could delete those apps and downlad them again ( and pay for them if they are not free apps)

HT1904 I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

Change to Canadian App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

HT5570 I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password

I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password

What features do you need to change the ID for?

How to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

how to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

Hi sisot,
Thanks for visiting Apple Support Communities.
You may find this article helpful with resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
You'll need to contact iTunes Store support to have your questions and answers reset.
After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy

I purchased keynotes for ipad. Now that I have an iMac, should it be available? Or do I have to repurchase it for iMac?

I purchased keynotes for ipad. Now that I have an iMac, should that purchase be available? Or do I have to repurchase it?

Sadly, yes. The iPad application and Mac application are different programs. Buying Keynote for iPad does not also give you Keynote for MacOS.

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

Hi,
Does the track play? Did you purchase track from iTunes? Download past purchases - Apple Support
Jim

Hi. My name is Mandy. I am not able to see my purchased movies in the I tunes libary.

Anybody here to help?

iTunes...quick links( on the right)>Purchased>Movies...are they listed here? Is a cloud icon shown? If so, that means you have to download them to see them in your library.

HT202157 Can't see rented or purchased movies after the AppleTV update. Help?Hi

Hi
We updated our AppleTV a couple of days ago and we tried to rent a movie last night but failed. I am able to go into the Movies section, find the movie I want, even see the preview in perfect condition. The problem arises when I want to rent. I get a window that asks me to: rent and see now, rent and see later or cancel. I select "Rent and See Now", it moves to a "Loading" page and then pops back to the movie page without having rented it. I tried it with several movies and it didn't work. I also tried it with my purchased movies and I get the same exact error when I try to play them.
All other features on my AppleTV seem to work fine, YouTube, iTunes Festival, for example. I have tried disconnecting my iTunes account and connecting it again but that didn't work. Tried rebooting the AppleTV as well but that didn't help.
How can I get it back to working?

I have been having the exact same problem, and I am outside of the United States but my iTunes account is from the United States.
I have never had problems streaming purchased movies, shows, or music before.
Now I can see all that has been purchased and even select them. However, when a movie or show is played, it shows the spinning wheel for a couple seconds and reverts back to the movie/show details screen. When music is attempted to be played, a "content not found" error occurs when a song is selected.
Interestingly, movie previews can still be watched just fine.
Also, if I restore or reset the Apple TV I can immediately watch one move or show video, but the second time this is attempted it reverts back to the original error.
This means that I have to spend 4 minutes resetting the Apple TV just to watch something.
Apple support was not able to resolve this.
Netflix and other apps work just fine.
This also just happened a couple days ago after I updatet my Apple TV

Keeping purchased movies only on AppleTV

When I buy a movie on ATV, the movie copies to my computer, even though I have the sync option on "movies" unchecked.
How can I keep purchased movies ONLY on my ATV and NOT my computer.

Because AppleTV is not designed as a backup device and cannot be attached like a USB drive to read it's contents, it is impossible to manually retrieve files form AppleTV without jumping through unsupported hoops.
Thus, AppleTV always should sync back material to iTunes in order to keep the library in sync (the don't sync movies applies in the other direction only) with AppleTV, but more importantly to allow you to back up the purchase.
If AppleTV failed and you didn't have a backup you'd have lost all your media as iTunes doesn't support re-downloading files unless you're luck and support allows you to do so.
Locate the movie file by right clicking in iTunes, then make a backup say on a DVD or external drive. If you manually delete the file from it's folder but NOT VIA iTunes you'll free up space and the show remains on AppleTV as there's still a database entry in iTunes for it even though the actual file is gone.
This is a workaround , but useful for laptop users in particular.
An alternative strategy is to move big files onto an external drive then delete the entried from iTunes. Next change iTunes preferences no to copy files to the library then drag and drop the external drive files to iTunes - they stay where they are, allow you to sync to AppleTV or stream provided the drive is connected. When it isn't connected things stay on AppleTV as there's still a database entry for them.

Purchased movies on my ipad now i cannot view them

I purchased movies thru itunes and watched them in the past. Now for some reason when I try and watch a movie I get a message that tells me You do not have permission to access the requested resource.
Whats that all about?
When I click on videos it shows all my movies that I have purchased. They don't show the cover picture just a white square box with a screen in the middle and the name of the movie underneath it. So they are there I just cannot view them. It seems I know longer have permission....whatever that is.
Any suggestions?
Thanks

Click on the device when it is connected to iTunes then under setup, specify which movies to sync.

HT1451 I dont see my purchased movies on my AppleTV now that I had to change my Apple ID password, Same ID Name but different email.

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