Rented a movie on iPod touch says could not load video
Rented a movie on iPod touch says could not load video after a few minutes playing
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then try again.
If not successful, contact iTunes and request a free redownload. Then delete the old one from the iPod
Similar Messages
-
Movie rental on iPad say could not load video
Downloaded 3 movies via iTunes. All 3 show up in video tab. Yet all cut out with a "could not load video" message 20 minutes in. Help?
Hello Gipped1984,
You may need to delete and redownload the content.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen -
I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I have rented Man of steel but every time I try to watch it it says "could not load video". Any idea's why? thanks
Hey Danzuco,
Thanks for the question. If you were unable to enjoy your rental, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
Itunes rental on ipad says "could not load video"
I downloaded a SD video from itunes 2 days ago to watch on a flight. About 10 minutes in I received an error message "could not load video". I've closed out the app now, restarted my ipad & connected to wifi thinking I could reinstall it. Nothing has worked so far. Do I just need to request a refund for the rental at this point or is there a solution?
Hello Winker32,
Thanks for using Apple Support Communities.
I recommend that you report a problem with that purchased movie from iTunes.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Take care,
Alex H. -
Hi ,just rented a movie from I tunes store ,when I try to watch it ,it says could not load video
Hi, just rented a movie from I tunes store when I try to play it tells me could not load video
Hey 68Thomas68,
Thanks for the question. Due to the time limits associated with rentals, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
1. Find the email receipt for your purchase.
2. Click Report a Problem under the app that is having the issue.
3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
4. Click Report a Problem next to the item you are having an issue with.
5. From the Choose Problem dropdown menu, choose the appropriate issue.
6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
7. Click Submit to have your issue reviewed.
If you are in the U.S. you can also access this tool online:
http://reportaproblem.apple.com
Thanks,
Matt M. -
downloaded maverick last night .tried to sync ipod touch and keep getting error that the backup is corrupt or that it is not compatible.i uninstalled and reinstalled itunes already,didnt help.and i have never backupt my itunes .so i dont know how it can be corrupt.have restated ipod touch and that didnt help.is maverick not compatible with my ipod touch.what do i need to do.
- If they were iTunes purchases then:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- If not iTunes purchases then yo ned a third-party program like one of those discussed here
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
- You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
This seems to be common from all the threads about it.
Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN -
i have been trying to watch a movie that's still downloading and i keep getting a message saying 'could not load video'.
Is this because its still downloading or something else?Sounds like a problem with your regular wifi network since it work with your hotspot.
Does it work wihen connect to another regular wifi network?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings. Y willhae to ejoin all wifi networks and repair BT defices
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Can somebody help me figure this out? So before a road trip I rented a movie on my Ipad mini. The movie fully loaded before I left. It downloaded under wifi. Now that I'm in the car I tried to watch the movie but it isn't working. When I press play an error message pops up saying "could not load movie" can I not watch it with our wifi? What's going on? What can I do to watch the movie?
Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!! -
HT1657 Rented movie not working my ipad is saying "could not lode video"
So I have a iPad mini and I rented a film and it wouldn't download it was saying download error and not working, so I went on to the videos app and tried to stream the film that worked for about 5 minuets after that a message just pops up saying "could not lode video" and I only have about five hours left to watch it.
Pleases can some one help.Was it more specific as to why it could not be watched?
-
Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable
What version of iTunes is on the computer? You need at least 11.4.
-
How do I fix this "iTunes could not connect to this iPod touch. Could not allocate a resource."
Believe I have my iPhone and iPod touch up to date, but now every time I plug in, I cannot update anything, and just get this message "iTunes could not connect to this iPod touch. Could not allocate a resource."
I have thrown out stuff in the Lockdown folder and done some things in Terminal app, but nothing fixes it.
Please help - thank you!See this post
https://discussions.apple.com/message/23433064#23433064 -
I have been trying to download a movie for several hours now and I keep getting a message saying i"could not load video"
Hello there, SteveShanaman.
The following Knowledge Base article provides some great steps for troubleshooting applications:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
Particularly:
Additional Information
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Maybe you are looking for
-
How can charge files text in a Datawarehouse Database???
All the days I receive 20 files to charge to my Datawarehouse Database. The files names are NAMETABLE_YYYYMMDD (ex. SALES_20040511) In some files, for example to charge the Sales table, I have to join 2 files texts (or charge a Temporal Tables), beca
-
Clob Columns gettting swapped in a table in Oracle 10G
Hi Experts, When we try to insert a data into a table having two clob columns, if the data size increases more than 1000 characters, the contents of these two clob columns getting swapped. If it is less than 1000 characters, it works fine. We are usi
-
Nano (disconnected) is doing its own diagnostic check??
I turned on my ipod and it had a screen with a series of check lists it was going through which including testing all buttons and right now it is stuck on "read verify scan". I dont know how to turn it off or go back. Help?!?! first gen nano Windows
-
Business Objects and ECC BAPI's
Hello, Is BOXI R3 able to connect to SAP ECC BAPI's to extract information from SAP? Regards.
-
My Mac book pro which is just one and half years old got dead suddenly. My Protection plan got over and the local authorised service center says the logic board is dead and it has to be replaced. The cost for the same which they are telling is Rs.475