HT1657 I rented a movie using my Apple TV and today I cannot find it. Why do I not see it on the movie purchased area?

Why can't I find my rented movie on Apple TV?

Nothing is stored on Apple TV. If you've gone to settings - iTunes - search for rentals, and can't find it, log out and sign back into your account.

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I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?

I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?

Hello anetsa
It sounds like you have restrictions setup on your Apple TV. If you do not know your passcode to unlock it, then you will need to restore your Apple TV. Check out the articles below for more information about Restrictions as well as restoring your Apple TV.
Apple TV: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT200198
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Regards,
-Norm G.

How do I set up my iphone 5 so I can access my family account? I purchased music from itunes using my apple id, and those songs do not appear in our family cloud.

How do I set up my iphone 5 so that I can access my family account? Recently I purchased music from itunes using my apple id, and now I cannot find those songs in our cloud. I wanted to add those songs to my ipod. Do I have to buy them again using my husband's apple id?

Welcome to the Apple Community.
You can use different ID's for iTunes and iCloud.
Just delete the account in settings > iCloud and create them their own account.
if the children are minors, you wiil need to create and be responsible for each account yourself.

I updated my Apple TV and now I cannot rent a movie

I updated my Apple TV and now I cannot rent a movie. It doesn't seem to be recognizing my Apple ID. What do I do?

People are having all sorts of problems. I restored my Apple TV on computer. You can also try settings. I think you have to turn on using iTunes from cloud on Apple TV. I just rented a movie for my kids and is working fine.

HT5622 My daughter is using my Apple ID and she needs her own! Is there a way to get her music to her acct

My daughter is using my Apple ID and she needs her own! Is there a way to get her music to her acct

Welcome to the Apple community.
Unfortunately, it's not possible to transfer ownership of music.
Ideally you should each have your own iCloud account, that way you can each manage your own mail, contacts, calendars, documents etc and avoid unintentional deletions and unwanted editing. If there is information you wish to share between you, this can be done with a secondary account.
Having separate iCloud accounts, doesn't mean you have to have separate iTunes accounts, so whilst you keep your personal data separate, you can continue to share music, apps, books, TV shows, movies etc.
However, you should also consider, she will likely want her own account one day and it may mean she leaves even more music behind if she waits.

I rented a movie through itunes and now I cannot find it on the ipad. How do I access it?

I rented a movie through itunes and now I cannot find it on the ipad. How do I access it?

Mmmm, try checking for available downloads from the store menu, if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I have a game but it only for one apple id and one divece but someone i dont know id play that game and using my apple id and i want to know if u can block them from using ur apple id and also erase all the games they downlode with the apple id

I have a game but it only for one apple id and one divece but someone i dont know id play that game and using my apple id and i want to know if u can block them from using ur apple id and also erase all the games they downlode with the apple id

There probably is, but it requires that you be able to use punctuation and write in sentences so that we can understand exactly what you want.
You can block others from using your Apple ID by changing your password. There is no way to erase what was already downloaded on to someone else's device, for obvious reasons,

We are using one apple ID and password for 5 devices. I would like to know how to give my children their own apple ID to use on their I touches. Can I do this without them loosing all their contact details, music and games? Any help much appreciated.

We Have set up 5 differNet apple devices ( iPhones, I touches and iPad) so that they all use the same apple I'd and password. I would now like to give each family member their own apple I'd and password. Can I do this without loosing any of the data on each persons gadget? Thanks!

I think I will do this. I will use my apple ID and set face time and message to work independently. That solves one problrem. My other problem and maybe my bigger problem is that if I am using my apple ID, how do I iflter all of this so that my kids don't see my contacts, get my apps, etc. ?

How do I make one (and only one) device use my Apple ID and iCloud account?

How do I make one (and only one) device use my Apple ID and iCloud account? I currently have an iPad mini, iPhone 5, and MacBook pro attached to my apple accounts, but I want only my iPhone 5 to be assosiated with either one. Whenever I use any of the three devices, I get a notification on the other two telling me that these devices are now using these accounts from these services, etc. and I want these notifications to stop, along with the devices using to them. How do I do this? I completely reset the iPad mini so I don't know how I'm still getting notifications from it, and I deleted and signed of of all of my accounts everywhere I could find on my Mac. So, to restate exactly what I want to do, I want ONLY my iPhone 5 to use ANY of my Apple/iCloud accounts and ONLY it can receive emails, iMessages, and FaceTime calls. Thanks!

If you want to disconect your Mac from iCloud, go to System Preferences>iCloud and click Sign Out. If you only want to stop using iCloud email, just uncheck Mail. To stop iMessage, open the Messages app, go to Messages>Preferences, click the Accounts tab, click your iCoud ID on the left-hand side, then to the right click Sign Out. To stop FaceTime, open the FaceTime app, then click "Apple ID" then click Sign Out.
On your iPad, go to Settings>iCloud and tap Delete Account (or if you only want to stop using iCloud email, turn Mail off). For FaceTime, go to Settings>FaceTime, tap the ID and sign out. For iMessage, go to Settings>Messages>Send & Receive, tap the ID and sign out.

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud?

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud? And will the data from my phone be deleted too if I delete my iCloud off of her phone?

sophieguichard wrote:
oh ok and then i need to create another id for her? would we lose all our stuff?
thank you so much!!!!
Well, yeah. You want to create separate accounts for each of you, using individual Apple IDs. I know mothers and daughters like to share clothes, shoes, handbags, etc. but don't share Apple IDs.

Problem with setting up new Ipad Air2:I can't set up my new Ipad using new Apple ID and it keeps showing the notification that wrong email or password and try again. I can log in Itune with thesame

I can't set up my new Ipad using new Apple ID and it keeps showing the notification that wrong email or password and try again. I can log in Itune with the same ID. Please help me if you have come across the same issue. Thank you!

Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN

HT204053 A year ago I sat up my daughters iPod and used my Apple ID and password to do it, as I have an iPhone. She just got a iPad for Christmas and I sat this apple product up with her own Apple ID and password. Can we still sync her apps and music from

Last year my daughter received an iPod for her birthday. I sat it up using my Apple ID and password that I use with my iPhone. For Christmas she got an iPad mini and it was sat up this time with her own Apple ID and password. Just wondering if there is any way to transfer or sync the apps and music that she has on her iPod to her iPad even though they have different apple IDs and passwords?

Welcome to the Apple community LSeaward.
Unfortunately, you can't transfer content from one ID to another.

HT201251 I want to use 30 ipads to run kiosk software in my restaurant. Can I use one Apple ID (and one credit card) for all devices

I want to use 30 ipads to run kiosk software in my restaurant. Can I use one Apple ID (and one credit card) for all devices?

Alternatively you can always manage your iPads (does not matter how many) with a single apple id and all reporting to your account under "find my device" service. Keeping an eye on all your units. Additionally as you mentioned these are for your Restaurant you may find the solutions offered by this company who creates apps and hardware for this purpose: http://www.spartakioskpro.com
Additionally if you expand beyond those 30 iPads to say 300 you will want to enable or plan on MDM as your best option to automate every ipad to use the same profile and app and ios configuration while also keeping a close eye on all of them via online MDM services like: https://meraki.cisco.com/products/systems-manager
Here is a pic

HT204053 I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.

HT201441 I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

Hello adilx
The only way to get passed that and to use that iPhone is to ask the previous owner to remove it from icloud.com in the Find my iPhone section.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
Regards,
-Norm G.

HT1657 I rented a movie using my Apple TV and today I cannot find it. Why do I not see it on the movie purchased area?

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