HT1657 i rented "Battleship" HD on my AppleTV1 and there is no sound. This seems to be a reoccurring issue with ATV1. Can you please assist with the sound issue?
Rented an HD movie from my AppleTV1 and as usual there's no sound. How do I fix this?
Can you see a red light glowing in the headphone jack? If so, an out-of-spec plug has jammed the jack in the "mute" position. The specs for the digital jack is tighter than those for analog plugs.
If the red light is apparent, insert a headphone or speaker plug in the jack and GENTLY wiggle the plug in the horizontal plane. That usually frees the stuck contact. It behooves you to make this work, because the "official" cure is a logic board replacement. If you are under warranty, let Apple take care of it.
In the future, put on the headphones or turn on the speakers BEFORE you insert the plug in the MBP's digital audio jack. Insert the plug only far enough to hear sound with proper stereo separation. STOP pushing at that point. It will usually be far enough to avoid the plug falling out on its own, but wil not jam the jack again. On my MBP this position leaves the stop-shoulder on the plug slightly away from touching the computer case. That's OK in this case.
Similar Messages
-
I just rented a movie on apple tv and there is no sound! Help! I really wanted to see Crazy, Stupid Love tonight!
Check your audio out and Dolby digital settings, try restarting the Apple TV by removing all the cables for 30 seconds.
-
Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?
You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions -
Hi, I rented 4 movies last night which I have been charged for however seem to have disappeared from my iTunes. I have not watched any of them or opened them. Can you please tell me whats happened?
While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion
-
I rented a movie for $4.99 and when i downloaded it and went to watch it there was no sound with it. how do i get the sound and do i get my money back?
Omg, i have the exact opposite problem... sound works with songs but NOT with videos help
-
How can I access a movie that I rented last night on Apple TV? It is no longer showing up
Hello Catherinedagenais,
Thank you for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Have a nice day,
Mario -
HT1657 I rented a movie on my IP2 and the video screen is black any ideas how to fix this?
Having trouble with a black screen in video player can hear the dialogue no picture?
With that one, perhaps try Drgoo's suggestion from the following post:
Re: Itunes Store - ALL Text Black/Cant See Anything -
Who do I contact for a rerental or refund
try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Any Suggestions?
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
Please help - I need advice on how to watch a movie and TV series we rented
Thank you. Have given it a try - it sort of works, although doesn't turn up very loud!
-
I send a question but nobody respond back to me
<Edited By Host>You should NOT leave personal info here.
This is a public forum.
You are not addressing Apple here. -
I rented a movie on my Iphone4s and it is taking for ever to download. I was wondering how I can transfer that download to my computer without paying another rental price and then sync to my iphone.
You can't. Movies you rent on your iPhone or iPad can't be transferred back to a computer. Sorry.
-
HT1657 Can you watch a rented movie in flight
Can you watch a rented movie from iTunes in flight?
Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
You may need to validate the rental prior to watching so it starts the rental period timer and for that you will need an internet connection. You can probably do that by starting the rented movie while on the Airport Wifi or right before leaving home. You'll have 24 hours to watch the movie after you start it.
For more information on movie rentals, you can visit:
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657
Note: 24 hours time limit is for United States customer only, while 48 hours for other countries. -
I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.
Maybe you are looking for
-
How do I get face time to work?
I have the icon and open it, but I can't get it to go past that point.
-
PHD no longer able to be created on workstation
Yesterday, I set up a MacBook and created a PHD. I target-moded an old PowerBook G4 so as to migrate (manually) some info from PBook to MBook. The Finder copies hung a few times (bad Firewire cable I presumed), so I stopped it. I then restarted, and
-
"IWD Bus Enumerator disabled" error message in LSC after Windows 8.1 upgrade
Hi there, I just upgraded my T430 from Windows 8 64-bit to Windows 8.1 64-bit. After restart, LSC shows an "IWD Bus Enumerator disabled" error message. I went to the device manager, right clicked on IWD Bus Enumerator and selected the "update driver
-
OS X freezes few times per day
Hello. I've a problem with my Macbook Pro Retina 15". Few times per day system freeze. After freeze and manual reboot (power button) sometimes system have a problem with boot (i need turn on and off few times). Now i check in logs when i open Diablo
-
I just bought an ipod touch 1st gen, the battery was totally dead, when it was charged enough to turn on I did a total restore. Now there is a picture of the usb cord with the itunes symbol above it. I assume the means it wants me to connect it to it