HT1711 I bought an album and the "album only" is malfunctioning. Is it possible to just get that track fixed?
I bought the Mutemath Armistice (Live) album and the only song that messed up, is Burden, which is an album only track. I was wondering if there was some way to fix the track so I can be a happy customer. Thanks.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
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If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i just bought and downloaded an album. the album/tracks are NOT found in my music library alongside every other track i have purchased! however, they are found and playable in the recently added playlist. in addition, when using the search queue in the upper right corner, the artist and album is listed when searched for, but when clicked on, nothung happens. i have downloaded hundreds of tracks with no issue (not a noob), but have no idea what has occurred...plz help
Have you checked whether the songs are in your iTunes library? If they are, then just drag them to your purchased playlist. If they aren't, try checking for available downloads.
If none of the previous work, then get in contact directly with iTunes store support to tell them about your problem. -
I just bought a song and its not playing and the album isnt showing up! HELP!
I just bought a song off an album. The album cover isnt showing up and the song isnt playing. What should i do?
Try "Store / Check for Available Purchases..."
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Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have bought every song in the album sperately but the price of the album is still there?
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If you preorder, you will need to purchase the entire album and buy that one track twice. The iTunes Store may offer a "complete my album" after the album is released, where you could buy just the remaining tracks at a reduced price, but that's not guaranteed. It's often the case when a record company releases a single first that it's not really part of the album and hence the "complete my album" is not available.
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Bought an single then the album, same song wasn't downloaded
Hi I bought a single, love me again John Newman then decided to buy the album.
The album didn't download this song which I've paid for, annoying when you pick an album to play and it's missing a track. How can I fix this?
ThanksHello Grovetrotter
Check to see if Show iTunes in the Cloud is check to see if it is downloaded also you can check in your purchase history by going to the iTunes Store and click on Purchases. Then navigate to the album and see if it shows that it is downloaded or has a cloud symbol. If it has a cloud symbol, then click it to start downloading. If it is showing that it is downloaded, then you would need to search for it in your iTunes library and remove it to download it properly. If that has not resolved the issue, then report the issue to the iTunes Store.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I bought a song and an album on my iPod touch last night..
So last night I bought a song and an album on my iPod touch and when I synced it to my computer none of the songs transferred to my PC and now the songs are gone from my iPod touch. The only thing left is the audiobooklet. So how can I get the songs back?? And the songs aren't showing up as purchased on my iPod touch.
If this makes any sense PLEASE help me (:Look in your purchase history to see if it shows as purchased. If not, then just purchase again.
If it does show as purchased then try:
In itunes click Store>Check for Available Downloads and see if it shows up.
If not, try attaching the ipod and, in itunes, click File>Transfer Purchases.
If these do not work, the go to purchase history and click "Report a Problem". -
I bought an album and one song only plays for 8 seconds
I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?
Hi bholdrofjustice,
Thanks for visiting Apple Support Communities.
You may want to delete the song that doesn't play, and download it again using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the song still skips after 8 seconds, you can report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best,
Jeremy -
Is there a way to view both the album and the artist in an ipod?
Is there a way to view both the album and the artist name on an ipod? there are a zillion albums called "The very best of..." or obscure names like "fireflies" and until you start playing the songs you have no idea who the artist is.
ipod Mac OS X (10.4.6) ipodHi,
U can delete it, select the supplier from free search. So that items will come in right hand side related to this vendor.
Then u can select all the items related to that vendor and then delete it.
Regards
Venky -
So I downloaded the Ellie Goulding album and the first few songs only play up to 15 seconds of the song and then skip to the next one. It wont let me drag the scroller to a further point in the song because when I do it doesnt play and goes to the next one. But it isn't on the other songs. just the first 3 or 4. what do I do?I could rebuu the songs that would be a waste. I have a PC so i am having a hard time calling for support because I dont know the serial number.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Other details:
First album/s- Dookie (Green Day), american idiot (green day)
and 21st century breakdown (green day)
Album with same songs in it- international super hits (green day)If I already own a song (from a different album) and the same song is in an album which I want to get, do I still have to pay for the song?
Yes.
The album which the song has been listed under (on the song's page) is listed in your library under that album. The song is then removed automatically from the first album
No it's not.
Purchasing a new song or album will not affect any other song or album in your library.
In the case of the two albums you mention, if you purchase them both, you will have the same song (different copies) in both albums.
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