HT1725 How do I avoid a billing payment so I can update and download apps?
I can't download or update my apps, due to a previous billing payment, how do i cancel my payment or billing so I may download and update my payment???
Contact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us
Similar Messages
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How do i own the software to enable me to update and download all free updates?
How do I get to own the software to enable me to update and download all my free updates.
I am having a problem when I go to update my Apps. May be i have changed the password. but now I can not update my apps i itunes.
It gives me the message " You can not update this software since you have not owned the major version of this software." I do not know what to do. Can someone help me?
Thank you
jackchildi'm here because i have a question about software update, but your question intrigues me. from what i understand, you're talking about two different things. i'm on the same version of osx and i have an application that is called App Store. I have placed it in my dock. do you have this? I believe it is part of the os. when you open the app there are columns on the top, just like the ios app store, the one on the far right being updates. when you click on this it offers you the option to update all of your "purchased" apps for Mac, with "purchased" including free apps. Unfortunately, unlike the ios app store, you still need to sign into itunes/icloud to get the updates. i'm sure they will change this in a future update because it's simply silly.i believe that your Apple ID and password are the same between itunes and the icloud, since they synch with each other -- they are for me, so the different IDs and passwords referenced above refer to this community forum vs itunes/icloud.
i hope this helps. good luck... -
I had to get my own Apple ID after using my mom's for years. I can't update my apps now because they were downloaded on her ID. I have access to all settings on both accounts for now. How can I transfer them so I can update all my stuff and download the new music I bought on my new ID?
How about transferring total ownership of apple id?
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I bought an iPad just before the change to iOS5. The personnel at the Apple Store used their computer to get an AppleID set up so I could access the App Store. I recently got an iPhone which operates on iOS5, which updates by direct download. In the process of activating the phone, it was necessary to establish a totally new AppleID which used my email address for identity, as the old identity would not work. It was also necessary to set up a new password which had higher security requirements so that the old password could not be entered.
Now the apps on the iPad cannot be updated. They are tied to the old ID, which no longer works. Updating settings with the new ID allows newly downloaded apps to be updated (if they don't require iOS5), but not the 60+ old ones.
Apparently, I must now buy a computer to connect to update the iOS in the pad from 4 to 5.
Is there any other way anyone knows of to update the iOS on the iPad wihtout having to shell out an additional $1500 in order to continue using a $500 iPad and update the apps I have?I've tried it, but it will only accept an ID in the new format, i.e., an email address. The old ID was a 7 character alpha only.
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how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
My phone won't let me update or download apps. How do I fix this?
Hi Jbcarver09,
If you feel you may need to change the billing info associated with your iTunes Store account, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!
Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
If you've double checked your credit card info and it still won't take it, contact your card issuer. -
how do i delete my credit card info from my phone. because every time i try to update or download apps it wont let me because i only have 50 cents on my card. so i need help now before i smash this ****** *** phone and go with a galaxy s5
This does not make much sense.
Please explain.
Are you getting an error message? What does it say? -
My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead. -
I changed my Apple ID password and successfully validated it. Problem is the iPad App Store won't recognise me anymore. if I select an App to update it asks me to enter password, then says "You have not verified your Application ID.Tap OK to view the instructions on how to verify your ID.".
A new pop up box then appears saying an email has been sent to my address. The box to resend this is greyed out and the bottom line says "your email has already been validated successfully. thank you."
Any suggestions on how to solve this problem and force the iPad to let me update or download Apps again?Same issues here. I try and log into face time and cloud, it tells me my email is not veryfied. I go back through the link sent in the verification email and, low and behold, it tells me my address has already been veryfied.
Getting really annoyed now. I have tried using a different email to log in with, but not even getting the verify email in my inbox, even after it states it has sent one.
CMON APPLE!!! Please resolve this glitch. -
I have registered on my PC two devices iPhone 5 and iPod Touch 4 now I am using only the iPhone 5. I have two different apple ID`s and yesterday I have FB update and from app store wanted to sign in with the ID form iPod Touch 4 how to fix it? I want to use my current Apple ID not the old one. Regards!
Try this
http://support.apple.com/kb/ht1495
Hope it helps. -
How do I delete and Apple ID ? I had a friend transfer all my stuff from one phone to another using his computer. I can't update or download apps, his ID pops up and asks for his password instead of mine! Ugh so frustrated right now!
You can't delete an Apple ID. Furthermore, everything you transferred is tied permanently to your friend's Apple ID. You do not legally own that software. If you want that software for yourself, then you need to purchase it using your Apple ID.
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I can no longer download apps that I buy. They are on my computer, they will no longer sync onto my phone. Yes, I DO know how to do it. They no longer will go onto my phone.
Did some searches, but did not come up with anything regarding your specific issue (the original one, the grey 'waiting' problem is quite common). If no other ofrum users chime in, it is indeed time to contact Apple / iTunes Store support.
If you have not yet one so, Try to Reset your device. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off that shows up first).
You could also try to re-download one or two apps, just to see if anything changes. Log in to the iTunes Store, go to the Purchases section and download from the list of past purchases or free apps.
Sorry I wasn't of better help. Good luck. -
Can't update or download apps. Says payment method declined.
Can't update or download apps. Saying payment method declined.
Go to http://www.apple.com/emea/support/itunes/contact.html to get help from the iTunes support staff who have access to your account information.
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Why can't I download apps I have to pay for on to my new iPad Mini. I have had an Apple id for my iPhone for years and have downloaded app to it, no problems. When I try to download apps to my new iPad Mini, it tells me my billing info has to be confirmed. After confirming with same info that is already there it tells me to contact support, no help up to this point.
Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support.
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