HT1904 Hey, yesterday I rent a movie on iTunes and it's not working. What shud I do?

I rent movie on iTunes in my iPad 3 and it's not working.
And the movie is not on my iPad anymore cose it's not well.
What that I'm asking is a refund or another movie.
Thanks,
Aviel

What do you mean your iPad is 'not well' ?
For the rental you can try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I rented a movie on itunes and it will not download; what do I do to resolve

I rented the movie Non-Stop on iTunes using my iPad and would not download so I gave up; tried again now and it says you already rented the movie so I tried to download again and it will not download...... what to do from here?

Hi HudsonPond,
I'm sorry to hear you are having issues with your movie rental. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

Does anybody know what to do when you rent a movie from itunes and it soes not seem to download properly? I get a message when I try and play the movie that I have rented the movie but it has not been downloaded. Then it says I need to go to my Downloads?

That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I have rented a movie through ITUNES, but it does not show up on my ATV movies menu as they have in the past in a category called rentals. In fact that category isn't shown. My purchased movies are showing up. What's up?
Bindlach61

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

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That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)

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Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
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Hi Refvoxa,
Thanks for visiting Apple Support Communities.
If you are not able to play or download a movie rental on your iPad, first restart your device:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
After your iPad restarts, try resuming the download again:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
Jeremy

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I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
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https://getsupport.apple.com/Issues.action

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HT1904 Hey, yesterday I rent a movie on iTunes and it's not working. What shud I do?

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