HT1918 Apple and iTunes id not matching

I have updated my Apple account to show my current email. However, I am unable to change it on my iphone/ipad for iTunes because it still shows my old email address. I have followed the protocol on My Apple ID FAQ and it does not work. Help please.

Yes up to logging back in. When I signed out and tried to log back in on the iphone, it still showed the original id, not the updated one. Now it's really messed up because icloud is doing the same thing. It has the old id (email) and won't take the new (or old) password, since they don't match Apple. The pop up that continuously comes up says "Sign in to iTunes Store - Enter the Apple ID password for "old email" and I see no way to update it to the new email, which I successfully did from my MacBookPro.

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After downloading iOS 6 ipod is flashing apple and itunes does not recognize

I tried to download the new iOS 6 for my ipod and now the screen is just white when I tried to reboot it, now it flashes the apple and white screen and itunes does not recognize it. help?? it is only 8 mos old

- See if placing the iPod in Recovery mode will allow a restore.
- If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
- Then time for an appointment at the Genius Bar of an Apples store.

Itunes and itunes library not matching

I have imported music into itunes and these discs are not showing up in mu itunes library. Any suggestions would be appreciated. Thanks!

Anyone?

Storage Breakdown On iTunes and iPhone Do Not Match Up

I will preface this question by providing the following information:
Computer Information
Model: MacBook Pro, mid 2009, 15 inch
Capacity: 1 TB
OS: Yosemite (10.10.1)
iTunes Version: 12.0.1.26
iPhone Information
Model: iPhone 6 Plus, purchased early 1/2015
Capacity: 128 GB
OS: iOS 8.1.2
Okay here's the problem. I was attempting to sync my iPhone 6 Plus with my iTunes library. I have about 50 GB of music which I normally carry around on my iPhone, which amounts to about half of my total storage. On my latest sync, I was told in iTunes that I do not have enough space to complete the sync. Here's what the display looked like:
As you can see:
> The total capacity for audio is displayed as being 49.67 GB (aprox. 6889 songs).
> The total capacity for photos is displayed as being 6.89 GB (aprox. 10,647 photos).
> The total capacity for apps is displayed as being 5.04 GB (aprox. 110 apps).
> The total capacity for other is displayed as being a whopping 45.08 GB.
Upon seeing this, I'm shocked that the other category is taking up so much space. I immediately go to my iPhone to begin trying to eliminate things that could possibly be taking up all this space. When I take a look at my iPhone usage, I see this:
As you can see, the photos and apps are approximately correct, but the songs are way off. In addition, the free space I have on my iPhone according to iTunes is 6.12 GB. According to my iPhone though, I have 47.1 GB (see the screenshot of my iPhone above).
Essentially the storage breakdown on my iPhone and iTunes does not match up. I'm not sure how to fix this problem without restoring the phone, which I want to avoid doing if I don't have to.
Has anyone else had this problem? If so, is anyone aware of a possible solution?
Thanks.

If it was an iOS bug I would expect to see it on the 3 devices I have upgraded to iOS 8. I don't see it on any. I would also expect there to be thousands of posts and views about it, as somewhere over 100 million users have updated. This is the only thread I have seen, and you are the only one posting about it.
Go to Settings/iCloud. Turn off Find my iPhone. Then go to Settings/general/reset - Erase all content and settings. Check your "Other". I would expect it to be minimal.

New Apple Terms and Conditions do not match those on website

The new terms and conditions/privacy policy presented in the app store update window for iTunes do not match those currently on the website.
At least the dates don't match. The app store shows: "Last Updated:September 30, 2012". The apple website has: "Last Updated: May 23, 2012".
I don't know what else is different because I can't select text in the app store update window.
The "Printable Version" link in the app store update window goes to same apple web page which, as I said, doesn't match what's displayed in the scroll box dialog.

Hey neil1010101,
I understand you are having issues accepting the Terms & Conditions. If you have not already done so, you may want to restart your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You may also want to make sure cookies are not blocked and private browsing is turned off in Settings > Safari (you can also take this opportunity to Clear Cookies and Data):
Safari settings - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Artist Field in Music tag Between iTunes and iphone Do not match.

I have Problem.
Artist Field in Music tag Between iTunes and iphone Do not match.

Please, show this:
- https://discussions.apple.com/thread/6037934
- https://discussions.apple.com/thread/5943168?tstart=0

Song file and info in iTunes does not match what plays

Hi I have a question. I purchased an album in the iTunes store and it worked fine. A few days later it was released that the iTunes Plus version was available and I could upgrade it. So I did that. After I did that I know notice that the file on my system and in iTunes does not match the song that plays. The order in the system and iTunes is correct. Is there a way that I can fix this so that the file and the title match the correct song without having to delete it and repurchase the album?

Don't repurchase it - you'll just be out more money.
contact itS and report this problem.
http://www.apple.com/support/itunes/store/browser/
Their first reply will be nonsense, but reply back to THAT and you may get somewhere.

HT1386 Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.

Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden

I have updated my ipod touch to ios5 and it is saying that the device is not registered in apple developers program.I have a back up fle in itunes and itunes is not prompting for restore.how can i restore my pod?pls help me to restore my ipod .am worried

I have updated my ipod touch to ios5 and it is saying that the device is not registered in apple developers program.I have a back up fle in itunes and itunes is not prompting for restore.how can i restore my pod?pls help me to restore my ipod .am worried as it my new ipod and am not able to restore it.pls help.

i have done that .:(..PLs help me restoring it to older version.though i have a back up file.in itunes..am not able to restore it.as itunes is not asking for resotre option..pls help me

My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

earlier my itunes told me that my files were corrupted and I needed to restore, so I did. In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds. If it is plugged in it will charge, but Itunes and Windows will not recognize it. I have tried the menu + select shutoff multiple times with no change. All it will say while it is charging is do not disconnect.

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

When i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well

when i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well including chrome browser…i tried everything but no clue...anybody have solution for this..???

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it?

Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!

- See if placing the iPod in Recovery mode will allow a restore.
- If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
- Then time for an appointment at the Genius Bar of an Apples store.

How can it that half of my songs are matched in iTunes Match where the other songs from the same CD (ripped by Itunes) are not matched but uploaded?

I started with ITunes Match a few days ago (I have the latest versions of all OS's etc)
- The whole process took more then two days to complete for the first time.
- Half of my songs are matched in iTunes Match where the other songs most of the time from the same CD (most ripped by ITunes) are not matched but uploaded(?)
- Complete CD's are not recognized, they are however available in the ITunes store (songs in my library not available in ITunes are an exception).
- The match part overall is less then 50%, which is a complete disappointment.....
- When I activate ITunes Match on my IPod, IPhone and IPad the art-work does not load or only partly.
- Loading songs on iOS is extremely slow... and that is definitely not due to my internal network.
- ICloud (ITunes Match) on the apple TV stops working after every 15 seconds because it losses connection to the ITunes server....
I am a real Apple fan for the last decade but what a disappointment is this......before I started with ITunes Match everything worked seamlessly.

The number of Songs that 'matched' is simply a function of the current iTunes Match service process. It is not unusual to have multiple Songs in an otherwise perfectly matched album be uploaded - often it is very possible to find the album in the iTunes Store.
The Artwork does tend to reappear for many over a few days / weeks - however, if your library backup has all Artwork present it would be wise to save the Album Art separately and reapply to Albums not showing art work in the library grid view.
Many of the other performance issues you mention are not typical - though during the past working week or so the Apple Infrastructure has been very heavily loaded with multiples countries having service go-live symultaneously.

Audio and Video do not Sync on movie or TV show playback. Voice and video do not match

I am using the latest version of Itunes and the latest version of Quicktime and Windows 7 on a newer business level computer. On any movie or any TV show I rent or purchase, the video and audio do not match on playback. I have tried uninstalling and reinstalling Itunes, Quicktime and have even reinstalled Windows 7 recently for other reasons. Nothing works. I have to hit pause for a second or two, then it will play OK for a few mins., but the problem returns. Any advice would be most appreciated.
Thanks.

See if this article will help:
iTunes for Windows plays video files without any audio
http://support.apple.com/kb/TS1696

The free space for my iphone on itunes does not match the free space on my iphone after syncing.

The free space for my iphone on itunes does not match the free space on my iphone after syncing. iTunes shows 6.7 G free, but my iphone shows 6 G free. Why such a delta?

They've never sussed this out - been a problem the last year or two for me regardless of all the new iOS versions and iTunes versions. Regardless of multiple resets and full restores. Mine showed 3.7 avail on computer, less than .5 on phone. I did a reset and full restore. It helped - but still differs dramatically - now showing 5.8 avail on computer but only 2.9 on phone.
APPLE!!! I have spent 10s of thousands on your products both at my business and home - why? "Because it just works" I've been telling people. Not sure if I can keep on saying that if you don't get this figured out!!

HT1918 Apple and iTunes id not matching

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