HT1918 i have a purchase on my account i did not make.

I need to file a dispute about a purchase i did not make.

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT204088 i have a charge on my account i did not make nellie holt the order no mivzvxtl9x

    I Nellie Holt got a charge on my account that I did not make
    for 24.95at the 1 tunes store order no m1vzvxtl9x i like to get this settle

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I just found charges and have a receipt for $10. I did not make this purchase. I'm tired of getting charged from you. whenever I do buy a fame and you have my account infi, I start getting charged for other things I diid not ourchase!

    Charges on ny account for purchases not made. I recently bought twi games and now I'm b we ing charged fir others I did not make!?

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you didn't make the purchases, and nobody else has access to your account or devices and made them, then use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they don't show on your account's purchase history then you may want to contact your card issuer.

  • HT1918 How can i cancel an order that i did not make

    I can NOT update my apps because i have an unpaid order that i did not make and i need to know how to cancel it. Please help me. :/

    Click here and ask the iTunes Store staff for assistance.
    (105049)

  • HT3702 i have charges on my bank account i did not autherrise

    they chrged me stuff i did not athuerrize

    Contact your card issuer, and you can also contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT3702 I have been charged for a transaction I did not make

    I have been charged for a transaction I never made not a big purchase but not me

    If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
    Regards.

  • I have been charged for a charge I did not make?

    I have a charge from Itunes that I dont think I charged??

    First, try to log into your account and change your password right away. Next, visit the following article and search your purchase history to see if you can find the charge:
    http://support.apple.com/kb/HT2727
    If you don't see the charge anywhere on your account, email iTunes Store support and let them know there's a charge you don't recognize on your credit card. Give them the exact date and total, as they might still be able to locate the charge and help you out.
    If you do find the charge on your account, double-check with your family members to make sure no one bought anything by mistake, then email iTunes with the order number of the charge so that they can look into it further.
    Best of luck. These types of situations are never fun, and hopefully its just a misunderstanding.

  • HT204088 I have charges on my credit card I did not make.

    Ref# MGVTN5KQQB0 $3.20
    Ref# MGVTM5GGKH0 $5.33
    Ref# MGVTSHYF550 $40.00
    I would like these to be credited and this card taken off the account

    We are fellow users here on these forums, you're not talking to iTunes Support.
    Nobody else has access to your account or devices ? If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why when i have £15.35 in my account can i not purchase anything and keep getting sent to the billing page i have paid througha voucher you have my money so give my purchases

    Why when i have £15.35 in my account can i not make a purchase i keep getting directed to payment page you have my money so give me my purchases, Secondly why if i have a complaint am i directed to this forum and not to an apple complaints department sort it out apple diabolical customer services you are a worldwide company with no complaints department disgusting way to treat the public but then what do you care you are making millions everyday

    Help!!!

  • HT3702 I have about $150.00 charges to my Itunes and i did not make them, How can i get help from APPLE?

    Please help me resolve. I have changes to my ITUNE store i did not make. How do I get this corrected?

    Change your password.
    Alert your credit card company and discuss reimbursement with them.
    If you like you can click Support at the top of this page, then click the link under Contact Us to reach itunes support

  • HT204088 i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

    i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
    How much is the charge ? Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702

  • HT201272 I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?

    I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?

    Hello there, AniChirglyan.
    The following Knowledge Base article talks a little about the purchasing order of items through the iTunes Store.
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    iTunes may still ask you for information from your card on file if that information has lapsed or needs updating. The card information on file has to be correct, no matter what purchasing option you will be exercising for this purchase.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • I have already purchased ExportPDF.  But it will not let me use it, it tells me I need to subscribe

    I have already purchased ExportPDF.  But it will not let me use it, it tells me I need to subscribe to it.  How to I fix this problem?

    Hi,
    I could not find your Adobe ID for ExportPDF subscription. It seems that you did not complete the process for subscribing to our service.
    Please verify your account if you were charged or not and let me know.
    Thank you.
    Hisami

  • TS1424 i have been charged for something that i did not purchase

    i have been charged for something that i did not purchase

    Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have purchase on my card that i did  not make. what should i do

    I have purchase on my credit card that I did not make. What should I do to get my money back.

    Contact iTunes Billing:
    http://www.apple.com/support/itunes/
    Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

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