HT1918 request billing info by itune when I want to download a free application
I have an apple ID with choosing None for billing information when I was created about 2 years ago. from last week when I wanted to download a free applicatin by itune from App store, a message was appeared that said " You must verify your payment info before you can make purchases " while that apps is free and when I continued and went to my account and choose None from Payment Type again then the message came up and said " For assistanse, contact iTune Support at www.apple.com/support/itunes/ww/." then the instalation was stoped. I tried to re choose my billing information with None option for many times (because I dont want to set any billing information regarding to my kids mis-using) by several devices like iphone & Mac Book Pro & Air but everythings was the same and my problem was remained. Please help me to find a solution that I can use my account like before when billing informations was not needed.
Dear AnaMusic
Right now I finished a chat with contact apple support by giving a code to me , he told me to read Terms and Condition of iTune and Apple ID and ... but I can't because I didn't any change on my account ( only I forgot my password before and then retrived it by the rule and know I have access to my account without any problem), I wonder how It may be appear when I used my account like before !? I try to set all of my account for several times but still I have the problem like before! what should I do?
Similar Messages
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In the iPhone 5c !!
See: Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
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When i want to download a free app it says "you should verify your payment info"
When i want to download a free app it says "you should verify you payment info" i verify it but it does not accept it and error and says you can go to apple/support/itunes/ww. I didn't have this problem before.what should i do?
nazaninfrommiami wrote:
... .what should i do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
Why am i being asked for my billing information when i want to download a free app?
Why am I being asked for my billing information when i want to download a free app?
Because you have not entered billing information and it is required to confirm you are in the country which you are attempting to acquire content from.
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I keep on getting asked to put account details i do but it declines the details but then when i want to download a free game i still have to put my bank details plz help me been like this for around 8 months :< please help
Hi.
I'm not sure of it's still possible to choose 'None' under payment method. Besides, I'm sure you would like to be able to buy paid Apps as well.
Try edit your payment information from a PC/Mac instead of your phone.
Open iTunes > Choose 'iTunes Store' > Upper right corner, select your account or 'Sign in' > (When signed in) Click your account and go to 'Settings'.
Make sure your credit card qualify for use in the Apple Store.
Best regards. -
Apple charged me when I try to download a free application. Please advice.
I purchased my iPad in 2012 when I was in United States.
Earlier, I was able to install free applications such as LastPass and Chrome.
Now, when I try to install any free application such as TalkingTom, I was asked to provide my credit cardinformation.
I wondered why Apple needs my credit card information when I try to download a free application.
When I entered my credit card information, I have got an error message that I need to visit India iStore.
But, I have got a mail from my credit card bank that Apple charged me INR 60/-.
1.) Can anyone tell me the procedure to get my money back?
2.) How do I visit India iStore from my iPad to download any application?
Please help.How to change the store location
http://www.ehow.com/how_8202183_change-app-store-account-location.html
iTunes store support
http://www.apple.com/support/itunes/ -
When i try to download an free application, apple ask me for ID,i put id and pass,but the screen is black and nothing happens.. ? what can i do? thank you
Hi...
When you post for help, please tell us which MacOS X you have installed.
Install the appropriate combo update ...
For v10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo v1.1
For v10.7 Lion > OS X Lion Update 10.7.3 (Client Combo)
Then restart your Mac. That will reinstall the App Store for you.
See if you can download an app. -
please help
what must i do.
when i wnat to download a free game on my iphone itsays "your apple ID has been disabled"For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Why does it ask for my bank details when I want to download a free app?
when I go to download a free app is asks for my bank details I put them in but it keeps saying that they are wrong;( halp meh
They're wrong. That's why it's saying that. Check to make sure that the address you have input is the same as the address that your bank has on file for you. Also, make sure you're using an approved payment method for your area. Alternatively, you can simply use an iTunes gift card instead, which bypasses the need to have payment information on file.
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Why I am being said 'This Apple ID has not been used in the iTunes Store' when I try to download free application
Hi Abdul5,
This prompt is usually displayed when your Apple ID needs to be configured for the iTunes Store. We'll need to run through the additional steps to setup your country, and payment information. See Step 10 and above on this resource (For iPhone, iPad, or iPod touch):
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
- Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
- Once you've filled out all of the fields for your billing information, tap Next.
For more information:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Thanks,
Matt M. -
help!!!
Create a iTune and App Store account without credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Payment Method
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps -
I am not prepared to give my credit card details for a free app. These days I don't trust anyone with my bank details if I am not making a purchase & the app is free.
Is it an account that hasn't been used in the store before, and if so how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store (you should be able to remove credit card details after entering them).
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will either need to enter credit card details or create a new account (and use the instructions on that HT2534 page when creating it). -
from 2 weeks ago i cant download any application
when i want to get apps ( free & not free ) itunes shows me this error : click billing info , and verify your payment information in order to make purchaeses
i have already 25 $ in my account
what should i do plzThe terms of use of the stores state (this is from the US store, but other's will be similar) :
The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance. -
I have a purchases App in my account that I need to delete. ITunes is requesting billing info to complete the transaction. I have changed my mind and don’t what to purchase the app. How do I delete the purchases App?
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action
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