HT201210 iphone software server could not be contacted
i got my iphone from US which was under AT&T . But it was unlocked from that service only after completion of their contract and it was brought here to india.
before it was unlocked it was updated to latest OS may be with indian sim card as much as i remember. And now after it was unlocked when i am trying to
switch on the phone it is showing the symbolic message to connect to itunes. When i tried to connect to itunes each and every time it is showing only one message " iphone software update server could not be contacted". Can you please help me out what to do to resolve this and start using my iphone.
Good day VenkyManju,
It sounds as if your iPhone is going into recovery mode. Follow the directions on this page to restore it -
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L
Similar Messages
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The iPhone Software server could not be contacted
My friend just sold me his iPhone 3GS since he is buying a new one. He says that I need to update the OS version of the phone to iOS 6.0 by using iTunes.
I downloaded iTunes and tried to update it but it now says the error:
/quote
The iPhone Software server could not be contacted.
Make sure your network settings are correct and your network connection is active, or try again later.
/unquote
I have read some existing queries regarding the above error and I have did some of the workarounds mentioned but it is still not solved. My network settings are updated, network carrier is correct even the ICCID displayed is not blank.
Below are the data when my 3GS is connected in iTunes:
Name: iPhone
Capacity: 14.28 GB
Software Version: 4.3.2
In phone settings
ICCID: 8963 0313 3180 7298 4798
Carrier: SMART
BTW im from the PhilippinesDid you ever use your computer to hack or jailbreak any iOS device? If you did your hosts file is corrupted, and you will have to fix it. If you are sure you never used iOS hacking software of any kind then the previous post about antivirus is your next choice.
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I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
I get this error message when trying to upgrade software "The Iphone update software server could not be contacted" Can anyone help?
I'd start with the following document:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Please help trying to restore my device but keep getting an error message Cannot be restored at this time because the iphone update server could not be contacted or is temporarily unavailable
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
when i restore my ipod at the end it says it cannot restore because "ipod software server could not be contacted" how do i fix that?
See here: iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
Message saying "The iTunes software server could not be contacted."?
I'm trying to restore an iPod touch that has been locked forever and I can't remember the passcode. When I connect the iPod to iTunes, and hit the restore button, I get a message that says "The iTunes software server could not be contacted." Then below that is says to make sure that my network settings are correct, which I've done, and that the connection is active, which it is.
Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Iphone update server could not be contacted
Hi
I've been trying to update my iPhone to the latest firmware, 3.1 and it is just giving the error message:
iphone update server could not be contacted
Please can someone help me.
ThanksI have the same problem, picked up my new 3GS iPhone yesterday, want to upgrade to 3.1 and constantly get this message now for the last 24 hours... What's going on, I can still access iTunes Store...
Please advise... -
still stuck in recovery mode..says ipod software server could not be contacted or is temporarily unavailable
Apple support is useless...apple is going down hill fast...nothing but problems with several products....so you know what apple can do....
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IPhone Slightly Messed Up -The iphone softwae server could not be contacted
Okay so my iphone is kind of messed up. I have a music problem ( in that in speeds it up, even though i changed headphones and it randomly pauses music) i have a slowness issue like most people, but to get frm the lock screen to messages it takes a matter of minutes, it takes 1 minute to get to the screen for me to enter my password and a minute or two to type it in and load then another minute to get on messages! im really annoyed. apple are suppose to be the best company out but with so many problems with their iphones i am really not believing this!
whenever i try to restore my iPhone 3G, i get the message 'the iphone softwae server could not be contacted'. my network settings are FINE. as i am on the internet. what is going on!? it wouldn't work last night either. i want to get back to 3.0 without jailbreaking obviously.
i hate apple at the moment ¬_¬Okay so my iphone is kind of messed up. I have a music problem ( in that in speeds it up, even though i changed headphones and it randomly pauses music) i have a slowness issue like most people, but to get frm the lock screen to messages it takes a matter of minutes, it takes 1 minute to get to the screen for me to enter my password and a minute or two to type it in and load then another minute to get on messages! im really annoyed. apple are suppose to be the best company out but with so many problems with their iphones i am really not believing this!
whenever i try to restore my iPhone 3G, i get the message 'the iphone softwae server could not be contacted'. my network settings are FINE. as i am on the internet. what is going on!? it wouldn't work last night either. i want to get back to 3.0 without jailbreaking obviously.
i hate apple at the moment ¬_¬ -
we are getting a message ,'the ipod cannot be updated at this time because the ipod software update server could not be contacted or is temporarilly unavailable ' . we have been trying for 3-4 weeks now same same ?
Try turning off the Firewall.
System Preferences / Security - Firewall.
or System Preferences / Sharing - Firewall. -
ipod is in restore mode (dropped) but when i try to restore i get the message- ipod server could not be contacted. any ideas?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
the iphone cannot be restore at this time because the iphone software update server could not be contacted or temperarily unavailable....
this error has been occred"Activation Server Temporarily Unavailable, contact Customer Care?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
When trying to restore or even contact itunes store my computer states the ipod softdate server could not be contacted. When I checked the setting everything look correct. I have just changed from using xp on my computer and now using windows 7 so I am a bit lost with the different layout
maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
i cannot seem to upgrade the ipad to ios 5 i keep getting a message after about 15 minutes that says ipad server software could not be contacted make sure your network settings are correct. and network is active or try again later
My 3G service provider told me to power off by holding the top black button down for 5 seconds until you get until you get the red arrow asking you to slide to power off. Leave off for a minute or so and then use the same button to turn back on and it will show a little apple in the middle of the screen. This should reboot your server information and you will not get the error message.
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