HT201210 my i phone 4 wont charge or turn on? just keeps flashing up with the apple screen every 6-7 seconds?

can any one help? my phone just keeps flashing the apple screen at me it wont charge and ive tried doing a software update to restore the phone but it just said this i phone is not eligable for an update?

See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.

Similar Messages

  • My phone doesn't want to turn off or on, it gives me the apple logo and doesn't turn on at all, help please??

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    Do a reset by holding the power and home button until the apple logo appears ignoring the slide to power off (no data loss).

  • My phone keeps on looping with the apple logo after the blue screen.

    I tried to up date my iPhone 5s thru iTunes and got error statin iTunes has detected an iPhone in recovery mode. you must restore  this iPhone before it can be used with iTunes. Saw a video on you tube to use rec boot. So I downloaded rec boot v1.3 to try and kick it out of recovery mode and my phone keeps on looping with the white screen and black apple logo after the blue screen. I tried kicking it out with tiny umbrella and nothing happens. I was able to put the phone back in recovery mode and try using tiny umbrella while still connect to iTunes and hit exit recovery mode. under log tab it says sending exit recovery request to model # of the phone and nothing happen. My last option is to restore to factory settings which I don't want to do cause I would loose every thing. Can some one tell me I'm doing wrong or how to fix it. I would be greatly appreciate it the help. Thanks in advance. 

    Its looping because the iOS is not bootable which is why the iPhone booted to the ROM recovery mode.  Try using iTunes 12's 'Update' option when the iPhone is in recovery mode.

  • HT1476 myi  phone 5 wont charge or turn on, it was working fine yesterday but today it just wont charge and has a black screen. what should i do?

    my i phone 5 wont turn on or charge?

    First thing to try, press and hold both the home and lock buttons until you see the apple logo on the screen, about 10 seconds.

  • My iPhone4 randomly turns off, and will not turn back on until I plug it into an external power source. This time, it wont turn back on. it is plugged into my computer and it keeps lighting up with the apple logo, then turning off. Help?

    I am not touching it at all, the phone is just powering itself up until it shows the apple logo on the screen, then it turns itself off, and repeats.

    I have the same prob

  • My iphone just shut off and now wont turn back on.. is stuck on the apple screen.

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    Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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  • My phone didnt fully update. now it wants to restore but keeps looking stuck with the apple on the screen and the bar isnt moving

    i started the update through i tunes. it didnt work. said it needed to restore my phone. ive tried a few times. it gets stuck! nothing will happen!!!

    Hello there, mrsbowers31.
    The following Knowledge Base article offers up some great recommendations for troubleshooting not being able to update your iOS device:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1688 My phone is turning on but will not load past the apple screen

    help with my iphone 4 ive tried everything i know

    Reset, hold both the home and power buttons until the iPhone restarts again, usually takes about 10 seconds of holding both buttons. If still problem, you may need to Restore the Firmware of your iPhone. If you decide to do this, try DFU Mode Restore. Steps for DFU Mode are, open iTunes on computer, connect iPhone to computer with USB Cable. Hold both Home and Power Buttons for exactly 10 seconds, release the Power button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds of holding Home button. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. If Restoring iPhone Firmware fails, and you have Warranty or AppleCare make Genius reservation and take iPhone to Apple for resolution.

  • Updating 3GS to iOS 5 and it it stuck with the apple screen. progress goes about 2/3's on the phone and nothing else(4 hours).

    Its has been stuck for 4 hours now, had to force quit itunes and restart to see if that would solve the problem but nothing after another 2 hours. It is a factory unlocked 3GS to was on 4.0 before i did the restore/backup to update to 5.0. Have itunes updated to 10.5 . so how the heck do I get it out of this? I have tried force quiting itunes and started over and the same crap.

    The following kb is pretty basic, but if you haven't worked through it you should
    http://support.apple.com/kb/TS3281
    If it doesn't work, and if you've also tried restart/reset/restore, then a trip to the Genius bar isn't a bad idea. 

  • When I try powering up my phone it stays on the logo screen for a few seconds then turn off, whats wrong with it?

    When I try to power up my iphone 4 32g, it will stay on the apple screen for a few seconds then turn off. even when I try connecting it to my computer it turns on for a few seconds then turns off. Whats wrong with it? and what do I do about it?

    Have you tried charging it with another known working USB sync cable?  After letting it sit to "charge" for at least 30 minutes, have you tried resetting the device by pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
    B-rock

  • My ipod is stuck on the apple screen and itunes doesnt recongnize the ipod ive help both buttons and it wont even turn off please help

    Please help I just bought this Ipod used and didnt know it was stuck on this screen. It is stuck with the apple screen and wont turn off even after holding bothe the on/off button and home button at the same time, itunes does not even recongnize the device i need to find a way to do a complete restore as if it were just purchased please help

    Have you tried connecting it to your iTunes library in recovery mode using the instructions in this Apple support document?
    http://support.apple.com/kb/ht1808
    B-rock

  • Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....  i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....  pl

    i bought a locked at&t phone....
    i sent it to be unlocked... got back a dead iphone 5s...
    plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
    i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
    plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
    the laptop doe read my phone.....
    no ding.....
    the phone wont turn on....
    NOTHING
    can someone plz tell me what the **** is going on

    mariidb wrote:
    i bought a locked at&t phone....
    i sent it to be unlocked... got back a dead iphone 5s... {snip}
    the phone wont turn on....
    NOTHING
    can someone plz tell me what the **** is going on
    That's the problem.  That's what the **** is going on.

  • My phone froze so i switched it off using the power button and home. now everytime it switches on, it wont go past the apple screen??

    my phone froze so i switched it off using the power button and home. now everytime it switches on, it wont go past the apple screen??

    Hello 3m4nz4,
    After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    iOS: Not responding or does not turn on - Apple Support
    Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of these symptoms:
    Does not return to the Home screen after you press the Home button
    Does not wake from sleep after you press the Sleep/Wake button
    Does not turn on (or power on) when you press any button
    Does not start up past Apple logo
    Appears frozen or unresponsive
    Is unable to "Slide to Unlock" or "Slide to Power Off"
    To troubleshoot these symptoms:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • HT1476 when i plug my phone into the usb port with the apple charger that came with my phone i get an error msg say charging not supported by this device.   But when i use a gigaware (radioshack brand) usb charger, no error msg.  Why?

    when i plug my phone into the usb port with the apple charger that came with my phone i get an error msg say charging not supported by this device.   But when i use a gigaware (radioshack brand) usb charger, no error msg.  Why?

    - Try restoring the iPod, first from backup and then try to factory settings/new iPod to rule out a software problem.
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and broken or cracked plastic.
    - Could you have damaged something when you took the iPod apart and replaced the Home button?

  • My i phone 5c wont stop restarting!! sometimes it takes hours before the phone starts working again. Sometimes when it does this red lines go up and down the screen. Im so ready to go back to my 4s does anyone know how to fix this???

    my i phone 5c wont stop restarting!! sometimes it takes hours before the phone starts working again. Sometimes when it does this red lines go up and down the screen. Im so ready to go back to my 4s does anyone know how to fix this??? Should i mention i have tried restarting back to new and i have the most up to date software. Please help

    If the center portion of the monitor is flickering then your GPU on the logic is bad or (unlikely given this symptom) that your monitor cable is pinched/damaged.
    **Imediately backup ALL your important data while you can still see things on the monitor
    Contact Apple for appt. for in shop diagnostics for full examination and for parts replacement
    nobody can give you a cost on a repair that isnt fully diagnosed online and cannot be.
    perform SMC reset just to check:
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 

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