HT201210 Unknown error occurred (24)
I am trying to restore my iphone4s and at first i encountered unknow error 3004, after trying all the solutions available online & numerous attempts
i was able to get pass thru it, thinking that i can finally restore my phone but to my dismay I have encountered yet another problem which is unknown error 24.
The solution given to error 3004 & 24 is the same, how come i encounter the same error?
This error solution is almost close to none. I hope you can help me out on this problem.
Thanks.
Thanks for the reply. I have tried these tips already but to no avail.
For additional information on my problem. I am actually restoring using DFU mode coz my phone
is practically dead (i.e. doesn't charge and battery seems off) however, when i start connecting to itunes
it recognizes that its in restore mode then after extracting the software, then verying the iphone and my phone already displays the apple sign on the screen, the unknown error occurred (24) appears.
I have been searching about this error but nothing really addresses this erro 24 in particular.
I have used two computers already, both showing the same problem.
Do i need to change my phone now?? Why do i feel like it can still be fixed, somehow. Just don't know how.
Similar Messages
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HT201210 Unknown error occurred (-1)
Hi,
I just upgraded my iPad to IOS6 but unfortunately there is an error message " The iPad"iPad" could not be restored. An unknown error occurred (-1)".
Please advise for the solution of this error.
Thanks.
JasonHello ale3ulla,
Sorry to hear that you are stuck with the same error. Looking into that specific error code, it may be an issue with the hardware. Try it a few more times and make sure that there is not any conflicting software that may be causing it as well as making sure that iTunes is up to date. You may end up needing to contact Apple Support.
Get help with iOS update and restore errors
https://support.apple.com/en-us/HT204770
Check for hardware issues
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.
Regards,
-Norm G. -
HT201210 unknown error occurred (3004)
i keep getting unknown error occurred (3004) ive updated everything it says to up date and still keep getting error
https://discussions.apple.com/message/23026464#23026464
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HT201210 unknown error occurred 14
unknown error 14 occured after starting restore
See this support doc. Link in the same doc where you posted your query.
It is USB connection error.
http://support.apple.com/kb/TS3694#14 -
HT201210 unknown error occurred
hey whats unknow error occured mean
That error message suggests that your Device could have been Jailbroken...
The discussion of Jailbroken Devices is against the Terms of Use of this forum.
http://support.apple.com/kb/HT3743 -
HT201210 Unknown error occurred (1015)
Dear sir/madam,
I don't know how to appear this message when I step by step when I update my IPhone from 3.1 to 4. OS.
Please help me about this error.
Thanks for your help.
TimThat error message suggests that your Device could have been Jailbroken...
The discussion of Jailbroken Devices is against the Terms of Use of this forum.
http://support.apple.com/kb/HT3743 -
I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rgWhen I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?
iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125 -
My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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Tried to run the iPhone update on my iPhone 4. After an interminable amount of time (4+ hours) the screen remained black. I unplugged it from the computer. Still black (as if off). I hit the round button twice, and got the USB > iTunes image on the screen. When I plugged it in, it said I had to restore it. (why??) So, I gave up and hit "restore." Two hours later, got an error message, "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I hit "more information" and went through the list of things to do, did them all. Then ran Restore again and got the same message.
Now what? Helpful info would be much appreciated.Same problem...Your iDevice needs a Service
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The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when connected.
I have wasted my precious 2 days and nights and am lost all my hope...APPEAL TO ALL GEEKS TO RESOLVE MY ISSUE ON HUMANITARIAN GROUNDS ATLEAST WITH SOME VALID TIME OF YOURS.
All mails can be sent to [email protected]
Restore of Ipod back up is present...but is not getting restored due to some iTunes issue with playing my music files.It says restoring and extracts but failes in 1 min with the said error.Other users and reported error 1 but I have not seen a solution.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I Put my iPod in my locker before lucnh and it was off, i went to go and turn it back on for math class and it wouldn't...... i plugged it into my computer and it says iPod is in recovery mode...... and it sujested that i update, and restore so i though okay.... it did the update but everything the restored comes it starts and stops and says "The iPod could not be restored. an unknown error occured (28). why does this keep happening?? please tell me i don't know what to do.......
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
http://support.apple.com/kb/TS3694#error28 -
i can't restore and update ios 4.2 in my ipod touch,iTunes displays a message saying"an unknown error occurred (-1)".
iOS: Resolving update and restore alert messages <--- including error -50
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When ever i restore my phone it tells me an unknown error occured meanwhile my phone cant also be turn on again after i updated my software
If no change after restoring your iPhone with iTunes as a new iPhone or not from the iPhone's backup, your iPhone has a problem. Call AppleCare or make an appointment at an Apple store if available.
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HT201210 iphone could not be restored an unknown error occurred (1644)
iphone could not be restored an unknown error occurred (1644)
I highly doubt you are using Snowbreeze.
Error 2003
Connection problem; change USB cable and check USB port.
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