HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

The Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT201363 i have forgotten the security code and an e-mail is being sent to an e-mail account which does not exist.  How do i change the e-mail details

    We have forgotten the security code question and each time I request a reset it is being sent to an e-mail addres which does not exist.  How can I change the e-mail address to my current e-mail address.  We have put money onto an ITunes account which is asking for this security question.  This has never happened before. Any assistance would be appreciated.  thank you

    Hello, covey98. 
    Thank you for visiting Apple Support Communities.
    I would recommend reaching out to us via the link below to assist you with this issue.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • HT201363 This is terrible. I forgot my security questions and im trying to send an email to my rescue address and i have to answer the questions to do it!! i dont remember and theres nothing i can do someone help please! Apple support is terrible

    Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I forgot my security question and i want to change it

    if forgot my security question and i want to reset it . i have acces to email of my appstore id ([email protected])

    Reference the link to use your rescue email to reset your Security questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US
    if you do not have a rescue email setup to your account, you will have to contact applecare.
    expresslane.apple.com

  • I forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?

    i forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100018)

  • HT201363 I forgot my security question and when I press send it by email it doesn't work please help me

    I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you

    It would go to a separate rescue email that is different than your Apple ID.
    If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers

  • I forgot my security questions and it won't send to my email. Help:(.!

    Ok I forgot both of my security questions and it says it will send to I••••@yahoo.com and it won't sent to my email. I just got my iPhone5 and I just put in a 25$ card and I can't use it.! Please help or send a reset to [email protected]

    You're not talking to Apple. We can't re-set anything.

  • Forgot security questions and it wants to send answers to random email?

    Hello, I got a few new devices and it wants to ensure that it's really me, so it askes security questions. The problem is that I forgot the answers, and it wants to send them to an email thats not even on the account. Any help?
    Thanks!

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I forgot my security questions and I want new music and I'm on my new iPhone and I can't get them without my security questions!!!

    I don't remember my security answers so I can't log in

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot my security questions and I want to buy a movie?

    I want to buy a movie and I forgot my security questions

    Click here for information. If you can't get the answers emailed to you(it may take a few hours), contact the iTunes Store staff via the link in that article.
    (79568)

  • Forgot your security questions and I want to retrieve

    I hope you help me retrieve the password was tired of repeat attempts

    http://support.apple.com/kb/HT5312
    For security questions.

  • I forgot my security questions and I don't get the link to reset them on my iPad.

    I Need help, I forgot my security questions and I don't see the link to reset them in my ipad

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (122544)

  • I forget my security questions and i want to rest them..?

    I forgot my security questions and i want to rest them again

    i am also having this problem. I click the already the send to email but no feedback..

  • HT201303 I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can buy in app even I have credit in my account ?????

    I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can't buy any app even I have credit in my account ?????

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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