HT201303 I have 25.00 credit showing on my account but when i try to purchase something it is charging to my credit card.
I have redeemed an itunes card but each time i have purchased from itunes recently my credit card is being charged rather than my credit being used. I have a differnt laptop and a new ipad and cannot get the credit to show on my ipad either
What are you purchasing?
Similar Messages
-
I have enough credit showing in my account but when I try to purchase a book for $.50 less than my credit, it says insufficient credit.
Good question. I haven't purchased an eBook, but all other purchases have been subject to sales tax (Canada).
-
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
-
I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
-
I have $75.00 in my account but when I try to purchase a song it does not deduct from my account and the purchase cannot be completed.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it. -
I really need help with this! I have a valid Serial # for Adobe Acrobat XI and it shows on my account with Adobe. When I try to install on my new hard drive it says that the serial # is invalid.. I tried to install the free version to get me out of a jam and it keeps saying that it failed!!!! What can I do?
I am on Windows 7, and I was on Adobe.com. I went to downloads and clicked on Acrobat XI standard. It downloaded. But when I went to run it said Acrobat XI Pro and would not accept my serial number. I have done this now 4 times. I think that the system is downloading the wrong version. I am getting very frustrated and unhappy with Adobe!!!!
Sent from my iPad -
How do I set up the Itunes store so it automatically deducts from my account and doesn't go to Billing Info or if I need to go to Billing Info how do indicate to use existing account balance?
https://discussions.apple.com/message18056833 - Once a gift card is entered it will be charged for any purchases you make until it is used up. Certain things such as gift cards can not be purchased with gift cards and will get charged to the credit card.
Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166 -
I corrected my email address in itunes from .com to .co.uk but when i try to purchase anything/update applications it will not recognise my new email address password. Tried reverting back to old email address/password and that doesn't work either. Can anyone help?
If you made a mistake when you typed in the email address, you should probably change the Apple ID to reflect the correct email address.
Apple ID: Changing your Apple ID -
I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have $15.11 in my itunes account, but when i try to purchase songs it asks me if I want to buy it and i say yes then it sends me to a credit card form. How can i fix it so that i could buy it with the $15 that i already have?
Sales taxes are based on your location as purchaser. I'm sure you can find the sales tax rate in your area.
Regards. -
Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H.
Maybe you are looking for
-
Dear Gurus, We have a criteria here where we are creating a reservation for material for consumption for PM Order, we need to check the budget for each reservation. As I am seeing in our system the cost elements are not being copied to our automatica
-
My mail app is frozen does not respoind to touch screen
suddenly my Mail App is frozen. It does not respond to the touch screen at all.
-
HT1349 my siri has no sound even though it is set up correctly
hi all i have recently received my iphone 4 s and set it up to use siri but when i talk to it i get no sound back from it ? can anyone assist me in this as i have set it up with sound on etc but still have no joy
-
I've imported some videos into iTunes 6.0. Each one has a blank box next to the title and duration. When I right ckick and open "get info" I click the "artwork" tab in order to add some artwork, but I can't because 1- the "add..." butto is gray and 2
-
Hi people! I have a job that cancel with this error: (DBIF_RSQL_SQL_ERROR the ORACLE instance needed additional storage space in a rollback segment.) I'm a basis, how can I resolve this problem? Thanks for the help!