HT201363 I am so mad i dont remember my security questions and so when i try and reset more but difrent security questions come up i dont know what to do
I Need help i have money on account
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact
Similar Messages
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I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
i show $25 in my itunes - but when I try to purchase a series for $24.99, it says I dont have enough money
Hello, this might help:
Sales tax is charged on iTunes Store purchases where required by local law. The tax noted on your iTunes Store invoice is an estimate and may not reflect the final charges. The following lists show the states that charge taxes for the respective item types as of October 2011.
Music
AL, AZ, CO, CT, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV, and WY
Videos
AL, AZ, CO, DC, DE, HI, ID, IN, KY, LA, ME, MS, NC, NE, NJ, NM, SD, TN, TX, UT, VT, WA, WI, WV
Applications, Software, and iPod Games
AL, AZ, CO (city tax), CT, DC, DE, HI, ID, IL, IN, KS, KY, LA, ME, MA, MI, MN, MS, NC, NE, NJ, NM, NY, ND, OH, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, and WY
There is no sales tax on the purchase of an iTunes Gift Certificate, Gift Card, or Allowance. When any of these are used toward purchases made on the iTunes Store, sales tax will be added to the total of the purchase if the billing address on the purchaser's account is in a state where digital downloads are taxable.
All information on applicable taxes are subject to change. -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?
If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't use the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(119278) -
I just got my Mac yesterday. My kids want to access sites that need the adobe player. When I try and download it asks for a password. I do not even remember setting one up? How do i find out what it is?
FYI this is the legitimate Flash Player installer:
This one is bogus:
As X423424X wrote do not download it from any site other than the one he linked.
Adobe does not require a password to download the Flash installer. Generally speaking passwords are not required to download software, unless you must register with the website so as to log in. In that case you should never use the same name and password you use to administer your Mac. -
I upgraded to the new IOS, but lost data and apps. When I try and restore the only backup I see is the one it made AFTER the lost data. How can I access an older backup from the cloud?
Why don't you talk to apple and find out if backup exists? That conversation with apple will stop your guessing.
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When i try to install mavericks it wants my admin password that i dont know
when i try to install mavericks it wants my admin password that i dont know
Resetting or changing an account password:
http://support.apple.com/kb/HT1274 -
I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?
Wait a few hours and check the spam filter. If you still don't get it, ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102290) -
i download the lightroom cc and it give me indication up to date but i can not open it . i dont know why , help please
Hi Wael,
You can follow the article: Sign in, Sign out | Creative Cloud desktop app to sign out and sign in back again to Creative Cloud and try to launch your Lightroom 2015 application.
Let us know if it works or not.
Thanks,
Ratandeep Arora -
when i try and open itunes a memo pops up saying "itunes could not connect to this iPhone. This device is no longer connected" my iphone is not plugged into my mac so i dont know why its mentioning an iphone nor why i cant open my itunes library?
Each time you connect your iPhone to iTunes, you need to eject it before closing iTunes by clicking on the little "eject" icon shown in iTunes. It seems that sometime in the past, you did not do that.
I'm not sure how to undo the previously done damage, but maybe a reboot of your Mac would help. -
This is the message I get when u try and install it. The update was made available at around 11 a.m today Wednesday September 18th I am on a wifi network and i took the time (about 20 or so minutes) to install, it seemed like everything was installing but after the long installation wait it wouldn't allow me to download it
I had better success doing this:
Download iTunes 11.1. Connect your device to your computer and open iTunes. Select your device under the Devices heading in the iTunes' sidebar. Click on the Summary tab in iTunes' main window. Click on the Update button. -
I dont remember my security answer, when i try to reset them is doesnt give me the option to do so.
i dont remember the answers to my questions and it wont let me change them.
The reset link on your account, as described on this page, will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Please help!! I can't remember any of the answers to my security questions (I made them approximately four years ago and don't know what I was thinking).
How can I change my questions without answering my security questions that I don't know?!??You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105971) -
My ipod touch is brand new and i just made my apple account and when i try to connect to the app store or imessage it cant connect please help
Try here:
Can't connect to the iTunes Store
Try changing he DNS to Google's 8.8.8.8
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