HT201441 Cannot contact previous owner
Hi all
Have an iPhone 4 that needs to be restored but I cannot contact previous owner to ask them to take the ph off there Apple account.
Any ideas on how I can restore ph?
Jasdalt wrote:
I cannot contact previous owner ...
Any ideas on how I can restore
You cannot.
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
Similar Messages
-
HT201441 cannot contact previous owners
I know this question gets a lot of grief by people that cannot believe anybody buys used iphones and thinks they must be stolen. If unable to contact previous owner of the iphone 5s to get them to remove there cloud password what is my option? Do I have one or is the phone I purchased rendered useless.
The iPhone is worthless to you. Ask for a refund if you can find the seller.
-
What do I do if I cannot contact previous owner?
I have an iPad which I purchased second hand late 2013. I no longer have their contact details.
On my return from holiday I plugged my iPad into my MAC and it said it was going to carry out a iOS upgrade. It started this and then about half way through said it had encountered a problem. A message then came up stating that I would have to Restore my iPad. I clicked on the Restore and it carried on.
Then my iPad restarted and asked for the sign in details that were given at its registration.
I don't have these and there is no where on the Apple site which tells you what can be done if you do not have a previous owners contact details etc.
Getting really, annoyed and upset now.
HELP!!!!!Thanks Niel. I had a feeling that would be the case. Luckily my husband had the brainwave of looking at my PayPal account as there is an email address for the guy.
I've just emailed him with the link of what is to be done. Hopefully the address is still valid and he will be nice enough to help.
Failing that, I suppose, here comes eBay and one iPad for spares........
Really could do without all of this. And it was iTunes fault in the first place by saying I needed to upgrade to the next iOS. Grrrrrrr -
just bought an ipad air second hand that is tied to another apple id and password. can't contact previous owner to delete it from their cloud. any way around this?
You will not be able to activate iPad if you do not have the Apple ID and password of previous owner.
iCloud: Activation Lock -
Cannot find previous owner email or password how do I activate with my new sim card
I cannot find previous owner to unlock and activate my new sim I do have the old number associated with previous owner its 785-214-8566
Little antenna is still intact. Everything looks good on that part. If I take it out the bars go grey. Yes this system was working fine with very good download speeds up to 1mb/sec (usually 400 to 700 kbps) up until a few days ago.
-
HT5625 how to contact previous owner of apple i pad?
how to contact previous owner of apple i pad?
it would not be legal for apple to track
previous
owners of iOS devices and even less legal to provide such info to others -
if i cant contact the previous owner what cand i do with my iphone 4 locked icloud?
Welcome to the Apple community Axel.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
HT201441 what if previous owner is not present and cannot delete the cloud
I have iphone wth icloud logged in with previous owner so when i restore the phone its askin for previous owners icloud id and i cant find the previous owner is there a way to start phone as a new one
Yes, that means you cannot use the phone without the previous owner removing their AppleID.
The IMEI and ICCID are useless to you. Only the AppleID password of the previous owner would help. -
HT201441 what do i do if i am not able to contact previous owner?
how do i activate the iphone after i've restored it without the previous owner's info. i am not able to contact him
If the previous owner had the device logged into icloud and had the Find My iPhone service turned on, then you will have to get the ID and password from him/her in order to activate the device. If not, there's nothing you can do to fix the situation.
-
we have purchased second hand apple i4 andwe have lost icloud and first owner cannot contact. How we use my phone
You can't, return it and get a refund.
-
How do you remove an apple id from find m iphone if you are unable to contact previous owner
i bought a phone from someone 4 months ago on craigslist and never went to activate it until now and saw that it wont let me passed the activation screen and im not able to contact the seller because i don't have their information how can i get it removed or how can i set up my icloud account?
You can't. Unless the previous owner remembers to remove the activation lock, that iPhone is useless to you.
(109406) -
HT201441 If the previous owner died, how can I get an Activation Lock fo iPad mini?
I bought an iPad mini which is currently linked to an Apple ID.
but after the last updating I couldn't bypass the activation screen because the owner of the account has died; assure he was only own the account and he never possessed the device.
Whatever the case, it is Impossible to contact with the previous owner!!
please help me:
how to activate my iPad? and how to change the Apple ID?
thanksGreetings to you
I have such a problem
Is there a way to activate by correspondence
It is not a big problem, and Apple is the only one that you can repeat resolved
Please reply us
Thank you -
Unable to contact previous owner, what are the options? (2nd hand phone)
here in the philippines, buying second hand products is a common practice as we are not as economically endowed like the united states. so if we're lucky to earn enough, outside of our regular expenses, we too would like to enjoy the fascinating technology of apple. hence, 2nd hand phones. but what do we do with this icloud lock? does it mean that the money set aside from our measly income is for naught?
Welcome to the Apple community Don.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.
Surely it's not common to purchase 2nd hand phones I the Philippines without checking them, knowing the seller or obtaining a receipt. -
Please Help - Cannot remove previous owners number from imessage/facetime.
I have just bought a used iphone 4 after losing my last week. Was weird because I was receiving text messages which were for the previous owner when there was no sim card put in. Googled this and found out it was something to do with imessage. Anyway, new sim card came today, done a complete restore though itunes and put in new sim card, but whenever I try to set up imessage/facetime, I can add my own apple account but the previous owners number is showing and is ticked even though its grayed out. Cannot remove it at all. Have tried turning off wifi, signing in and out of imessage and facetime, and another restore but just cannot remove this previous data. Please help as am pulling my hair out now!
Thanks so much for your suggestion, was starting to think along them line - tried the sim card in another phone, works fine but it turns out the replacement sim I received today was sent out with the wrong number. Phoned t-mobile, apparently my sim card has been sent to someone else and I have received theirs..... I have been promised a replacement sim by the morning, fingers crossed everything is resolved by then! Thanks so much for your help.
-
HT201441 if the previous owner died, how can i get an Activation Lock for a iPhone 5
If the previous owner died, how can i get an Activation Lock for a iPhone 5
Without knowing the Apple ID and password that the deceased used you can't unlock the Activation Lock.
Maybe you are looking for
-
My Mac pro notebook laptop - when i turn it on, it's just a lit up white screen - and nothing else is happening - it's just frozen. how do i fix it?
-
Airport Express and Windows 98
I have read in other posts that it is possible to connect windows 98 to airport express. Can anyone provide step by step directions on how to do this? Thanks
-
HT1338 how to update my macbook
how to update and new version for my macbook 10.5.8
-
Having issue with PDEContentRemoveElem() for deleting PDEElements
Hi, I am facing some problem in my code for deleting the PDEElements from the input pdf file. I used the method PDEContentRemoveElem() and still I am seeing no elements are getting deleted from the pdf file. I gave the full code I have written for t
-
Hi, It is possible to print barcodes using normal oracle reports but how to do it using XML reports? what different steps needs to be taken for doing the same?