HT203164 playlist to cd burn failure. message stating unable to find cd burn program appears!? recently had HP pavilion laptop repaired for  fan overheating prob & wonder if repair job erased cd program? HELP please!? am techno-challenged, old & not afflu

tried to burn playlist to CD but saw message stating unable to find CD burn program!? recently had repair company do replacement of cooling fan & need to know if this is the cause?? am OLD techo-challenged lover of music & am desperate for good free advice! PLEASE HELP! i only know enough about computer systems to be dangerous to myself and them!

i went to the HP site, read thru & viewed video instructions, went to device manager as well as HP assistant & followed all the instructions (hopefully?) but all i accomplished was killing some time as i waited for the next winter storm! am afraid to do their HP recovery disk that i made on my first HP day because i had to have geek squad make changes last year due to other connectivity issues & am hesitant to undo all their work i had paid for! hoped that HP assistant program would just discover prob on its' own! device manager took me to view of all components but nothing just simply says "this is your optical/cd drive program". am greatful for fact you tried to help, my friend, shows you have admirable and altruistic qualities!.computers have always been too unforgiving when it comes to my trying to enjoy them! too bad i don't know name of device that governs cd-drive. thank you for wanting to help me out.

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