HT204003 I put my Walgreens reward card in passbook and now whenever I open the passbook app, the Walgreens card is on the screen and I am unable to access the passbook App Store

I put my Walgreens reward card in passbook and now whenever I open the passbook app, the Walgreens card is on the screen and I am unable to access the passbook App Store

You can also get back to the list of apps via http://itunes.com/passbookapps. Hope that helps.

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I installed adobe 9 on my Mt. Lion mac and now whenever I try to play any kind of video a box from adobe comes up asking me to give them permission to store things on my computer. This is scary to me. Should I say yes?

I installed adobe 11.9 on my computer and now whenever I try to play any kind of video a box comes up from Adobe asking me to give permission to store things on my computer. The boxes are all from adobe but the sites in the boxes differ. Should I say yes? This is scary to me--virus paranoia.

You may have the box for 'Ask me before allowing sites...' or 'Block all...' checked in System Preferences - Flash Player, as pictured below... If so, try the 'allow' one instead, or if you prefer, continue to deny/allow when prompted.

I updated my iPad and now whenever I open an app it changes to upright and will not swing round to be on the side. Can I undo this?

If the app is to be used sideways it's fine but things like Facebook, the internet or Skype won't go sideways now. Some things I do online need to be sideways. It happened after an update I did thing morning. Can I. Be undone, also I would like to undo the update before this one cause I hate the changes to the calendar in particular. Thanks

Check to see that you do not have "rotation lock" engaged.

I recently put an an SSD hard drive and now whenever I open my computer to Safari or Apple homepage or any site- it says I am offline for about a minute- why?

I recently had an SSD hard drive installed when my original one died. Now whenever I open my Mac book Pro- it says my computer is offline for about a minute then it connects to my Apple.com homepage. Any suggestions? I use Mavericks.

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Just downloaded aperture 3.4 update for the app store and now it wont open please help!!

just downloaded aperture 3.4 update for the app store and now it wont open please help!!

Just want to echo this complaint.
I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps. It continues to crash each time I open it no matter what.

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

I had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

i had another person log into my app store on my iphone4 and now his email address comes up on certain things when I try to update and app

All apps are tied to the apple ID used to buy them.
Delete the stolen apps and buy them.

I had this app call top face , then I Delete it and now u guys are still Charging me on my card.

I had this app call top face , then I Delete it and now u guys are still Charging me on my card.
<Personal Information Edited by Host>

Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address and phone nubmer from your post.
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

HT3702 Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account..

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue.. Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

Try going to Settings>Store and sign out and sign back in.
It also could be due to an Apple server problem. and yu will just have to wait and try again.

I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

I need help to find and open a job app that I exported, was able to fill out and sign and saved and now can't open it? What did I do wrong?

I need help to find and open a job app that I exported, was able to fill out and sign and saved and now can't open it? What did I do wrong?

What file format did you export it to?

Help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista

HT204003 I put my Walgreens reward card in passbook and now whenever I open the passbook app, the Walgreens card is on the screen and I am unable to access the passbook App Store

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