HT2292 Phone indicates connection to itunes on screen, will not function, after rebooting the itunes connection screen is still there.
While downloading update, itune connection screen will not go away, phone will not work even after rebooting with itunes connection screen reappearing
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors
Similar Messages
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This evening I installed the Mac OS 10.6.8 security update 2012-004. I'm posting this to see if others have the same problem, plus to find out if there's a way to uninstall a security update.
All was fine before the update, but now iTunes 10.7 won't launch as it quits unexpectedly and gives me a Problem Report to send to Apple (which was sent).
iTunes will also not launch while logged in under other users. I tried rebooting.
My iMac cannot be updated past OS 10.6.8. I can't live without iTunes.
Let me know If I should post more system info.
Thanks for the help,
Carl.You could try downgrading iTunes to an older version?
Just drag the iTunes.app to the trash and reinstall an older version, you should be able to find one in the Support Downloads, this may fix your problem.
Note, iTunes 10.7 is needed for any devices with iOS 6 -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
My iPod will not show up in the Itunes device list plus I get an error message
Hello!
My iPod will not show up in the Itunes device list plus I get an error message
" One or more devices is getting too much power from the USB wire" or sumptin like that.
I've tried this with two wires, so the problem is not there.
I reseted the iPod to factory settings but it didn't help.
Anyone??- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another USB port and computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Itunes 10 will not load on windows 7 64 bit. Error code 2324. Old Itunes is gone or not working. Cannot play anything although files are still there. What the ??? is error 2324. Seems like alot of people ar ehaving the same problem
I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users. -
I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
ITunes 11.1 will not open after downloading.
iTunes 11.1 will not open after downloading; iTunes64.msi is "missing". I can't uninstall the present iTunes version (11.0.5.5). Any ideas? Please?
*****FIXED*****
This is what I did to fix it. I am running Win7 so I don't know if it will work on Win 8 or not.
1-Uninstalled QuickTime
2-Uninstalled Apple Mobile Device Manager
3-Uninstalled Apple Software Update Manager
4-Uninstalled iTunes
5-Uninstalled iCloud
6-Uninstalled any left over Apple software
7-Restarted Computer
8-Installed iTunes
9-Restarted Computer
I did not install iCloud. I was able to authorize my PC and Sync did work. -
Premiere was working very well...and this week it will not even get off the boot up screen. Help? I can log in on my laptop and it works fine but now it will not boot up on my desktop
Moving this discussion to the Premiere Pro forum.
The Coach what version of Premiere are you using? Which operating system are you using? Do you receive any specific errors when you try to open Premiere? -
Both my iPod and my MacBookPro connect with my home Wi-Fi but my iPad will not even after entering the passcode. I have tried Full shutdown and tried other Wi-Fi's for which I had the correct passcode. My iPad would not connect. Any suggestions?
Hi! I am having the same problem. What's odd is that a few days ago- the ipad was connecting to the network fine. No changes made. Other devices can connect to this network. I have also been able to connect my ipad to other networks.
I have reset all network settings, reset my ipad, reset the router, hard stop reboot, turn on/off wifi connection. what's interesting is that when i click the arrow next to the network i am trying to log onto- the ip address, router, and dns numbers come up automatically and the router number does not fill in (also- this process takes a long time- at least 5 minutes).
any thoughts? -
Ipod touch will not turn on past the black apple screen
my ipod is an older gen (not sure which-before they added the camera) adn it will not turn on past the black screen with an apple. i have tried holding the home and lock button for 10+ seconds. i have also tried charging it haha.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Xp pc will not let me open the itunes store it faults and closes the store or tutorials
Dell XP will not let me reach the store or act on any tutorials. It faults and closes the shortcut to Itunes. I have the most current Qtime and just downloaded the store program.. According to the apple test for the store everything is up and running but it will not connect.
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 8300
iTunes 10.7.0.21
QuickTime 7.6
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A81406E14F10
Current user is an administrator.
The current local date and time is 2012-09-22 10:32:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 6200
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D8D4748F-C04C-4432-8FCC-D1A6BE80F0B3}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 22 09:54:35 2012
Lease Expires: Sun Sep 23 09:54:35 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.Add me to the list. I just bought mine & can't log onto the Apple Store to rent/purchase. I can on my MBP.
I've had the same thing happen when I tried to enter my YouTube username & password. It wouldn't accept it. I thought it was a fluke w/YouTube. Apparently not so.
So, I can't buy or rent movies/TV shows. Exactly why do I want this gadget?
How about an update on the Apple site that just recognizes these problems & promise a fix?
Message was edited by: Randy Green -
My screen will not restore down using the icon
My screen will not restore down on Firefox. It will restore down on IE8 but I prefer to use Ftrefox.
Do you have any peripherals connected to the computer such as a printer, external HD, scannner etc. If so try disconnecting each one by one. My guess is one of them may be causing your problem.
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Having trouble with my MAC Book Pro, when I turn it on the screen does not come on and the laptop beeps 3 times and pauses and beeps 3 times again continuously.
Three beeps indicates a RAM problem. Take the RAM modules out, clean the contacts with alcohol and install them. Make certain they are properly seated.
If you have installed new RAM reinstall the original RAM.
Ciao. -
Touch screen will not function on email
Hi, the touch screen on my Iphone 4 will not function when I open email. It seems to work with all other apps/areas on the phone. In addition, I cannot power off as the power off button does nothing, nor can I do a hard reset. Has anyone else had this problem or know what I can do to fix this? Thank you!
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Cheers, Tom -
ITunes PLAY/PAUSE Will Not Work After 10.5.4 Install
I have just installed Leopard 10.5.4 on my iMac G5 and iTunes player will not work. When I select a song, it will show in the player window, but, PLAY/PAUSE button will not function. I have checked iTunes Prefs and see nothing there that is not correct. I am able to navigate throughout iTunes and everything seems to work as before EXCEPT Play/Pause. (Actually, I don't know about PAUSE since I cannot get PLAY to work).
???????????Raymond Rogoway wrote:
Used Software Update to update to 10.5.1. Now my install disk will not boot. Drive kicks out disk after awhile. Ran Disk Warrior which reported no changes. Repair permissions.
Ray
Does the disk also get ejected when you are running Leopard, or only when using it for booting?
Have you looked at it physically for scratches or that dirty film some DVDs had?
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