HT2693 Does anybody know what to do when you purchased a app from iTunes but some how enough funds were not available although I have 4 back up sources for payments. Which has left me with a balance to iTunes for 4.98.
I can't get any updates for my apps. I can't connect apps to Facebook and I can't even play some game they won't load all because iTunes must have been trying to take funds for a purchase. Although it doesn't tell me what purchase. Just that I owe them 4.98. I've written to them ten times and can't get them to understand this simple fix.."take your money". I even went as far as making a call to Apple which is no longer covered under my terms. 35.00 for a phone call. Only to find out it iTunes holding up everything with both my iPhone 4Gs and my iPad 2.
iTunes is telling me all this crap but not taking the money. I'm pretty clear as to what the problem is. But for some reason they just can't understand me.
So, how do you send iTunes 4.98 to clear your account? You can't.....I can't even purchase anything until they take the stupid money and hold off my account. But I'm getting no where with any of the people at iTunes. It sure seems simple to me but I guess it's not for them.
Anybody know what I can do????
Thank you,
Michelem0918
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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