HT2731 When connecting to Itunes it asks to review. When I review and put in all details it comes up with red writing to contact support

When connecting to Itunes it asks to review. When I review and put in all details it comes up with red writing to contact support. Why and how?

We are fellow users, we won't know why. You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

When i try and restore my iphone 4s, it comes up with 'could not be restored'

When i try and restore my iphone 4s, it comes up with 'could not be restored, unknown error'

Hi JayHughesIsTheBest,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if you receive an error when restoring your iPhone:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Best,
Jeremy

When I purchase and app or update it, it comes up with 'There is a billing problem with a previous purchase. Please enter another payment method'?

So when I go to update my apps and/or purchase them, a pop up comes up saying 'There is a billing problem with a previous purchase. Tap continue and sign in to view billing information.' So I press continue and sign in, then it goes to my 'Payment Method' page. In red writing below, it says 'There is a billing problem with a previous purchase. Please enter another payment method.' Because I used a MasterCard for my last purchase, it won't let me change it. I redeemed my account from an Itunes gift card to $20 but I cannot use it as it doesn't give me the option of using it. My only billing options are either a Visa Card, MasterCard or Amex Card. Please help me if possible!!!

same here. i was using a visa card ...now i can't because of this "error". my account is not empty, info is correct, don;t understand why this is happening. Two days ago it was working fine, then i wanted to update an app, and this stuff begins.
Help:)

My iPad is disabled after entering many wrong passcodes by my kid, and is asking me now to connect to iTunes to get enabled again (unlocked), however when I connect to iTunes, it asks me to first unlock the iPad? what is the solution

my iPad is disabled after entering many wrong passcodes by my kid, and is asking me now to connect to iTunes to get enabled again (unlocked), however when I connect to iTunes, it asks me to first unlock the iPad? what is the solution

You need to place the device in recovery mode ...
f you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
Instructions for putting the device in recovery mode > iOS: Unable to update or restore
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present

When ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?

when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?

You may need to connect the iPod in Recovery Mode and then restore it via iTunes. See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock

HT1688 The number code would not allow me to input a 1 2 or 3 for my 4 digit code. After numerous tries, it now says iphone disabled connect to itunes. When i connected to itunes, it asked for the code, but I could not enter it. How do I fix this probl

The number pad would not let me type in a 1 2 3 for my 4 digit code. After numerous tries, the phone now says iphone disabled connect to itunes. When I connected to itunes, it asked for the code which I was unable to enter. Help!

Open iTunes on computer, connect iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

I forgot my passcode. The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked no inputs. Any help?

I forgot my passcode. The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked no inputs. Any help?

You must restore it with iTunes.
Try placing the iPod Touch into recovery mode.
http://support.apple.com/kb/HT1808

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

My ipad 2 suddenly shut off and asked me to connect to itunes it asks me to restore but it wont work need help pls

my ipad 2 suddenly shut off and asked me to connect to itunes it asks me to restore but it wont work need help pls

The iPad is telling you it has entered the recovery mode - you need to follow the instructions in http://support.apple.com/kb/HT1212 for connecting to a computer running iTunes by way of the recovery mode.

My itunes is asking for a kind of pasword while I am trying to backup my phone as it lost my contacts after an update of the software yesterday?

My itunes is asking for a kind of pasword while I am trying to backup my phone as it lost my contacts after an update of the software yesterday? As I remember i never set a pasword and even if I have one pas for mos of the things but its not working. Why apple have to set a pasword for me, and why the haven't let the chance to reset the pas if forgoten? If someone have any clue how to fix this please let me know.

if you cant remember the password of your back-up encryption, you can't back it up
You will have to restore as a new phone

Ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset.

ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?

If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?

HT201209 i asked for the new apple ID and i got the message that pls check with itune support to complete transaction. what can i do?

i asked for the new apple ID and i got the message that pls check with itune support to complete transaction. what can i do?

Contact iTunes Support to complete this transaction.
http://www.apple.com/support/itunes/contact/

I received a please update email and when i click link asked me to log in and put in payment details, is this genuine

I received a please update email and when i click link asked me to log in and put in payment details, is this genuine
I have not recd any emails to my account today

SPAM.

TS3694 help, im trying to update my iphone but it kept saying connect to itunes, i have updated, run the file over and over but its still stuck to connect to itunes, wat can i do? thanx

help, im trying to update my iphone but it kept saying connect to itunes, i have updated, run the file over and over but its still stuck to connect to itunes, wat can i do? thanx

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work

HT2731 When connecting to Itunes it asks to review. When I review and put in all details it comes up with red writing to contact support

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