HT3702 I tried to purchase an application with my credit but was told that payment is temporarily unavailable. Please advice.
I tried to purchase an application in App store, but after entering my credit card info, I was told that payment is temporarily unavailable. Please advice.
You need to go to ... iTunes support.
http://www.apple.com/emea/support/itunes/contact.html
Incidentally, there have been problems these last few days, particularly with Mountain Lion.
Similar Messages
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I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3
iPad 2 Wi-Fi + 3G, iOS 6.1.3
<E-mail Edited by Host>
iPad 2 Wi-Fi + 3G, iOS 6.1.3Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you need to contact iTunes Support then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3Jonijo88 wrote:
I,m sory but whin i go to supprt thay opin this bage and no another way that is let me wrait here and this problem is not first time it is happen with me evry time so jast whin thy fixed this problem i will stope wraiting here
For God's sakes, look harder...
http://www.apple.com/support/itunes/contact/ -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
You have to contact iTune Support
http://www.apple.com/support/itunes/contact.html -
Hi I have just purchased an iPad3 and also an extra one terabyte of icloud space! I now see that if you purchase extra space other than the 5g you get free you pay a yearly subscription. I was told by the shop that my terabyte is a one of life time payment, is this true????????????????
What makes you think you bought a terabyte? There is no such storage available - the maximum is 55GB including the fre GB and this costs $100 per year. A terabyte is a huge amount - 1,000 GB - many hard disks are now available at that size, but not online storage.
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My iphone calendar stopped syncing with outlook 7 thru the cloud. I clicked on outlook tools, trust center, add ins. I noted that icloud add in had been disabled. I tried to re enable it but got a message that this change could only be done by administrator. I am the administrator. Help???? Any ideas?
I do not believe this. I have been going nuts trying everything as in prior posts, and this has been a problem for users at least since 2010. I had this problem a long time ago and didn't pay too much attention to it because it was my iPad, and I depended on my BB a a base calander to feed Outlook. I became very concerned within the past week when I switched my BB to iPhone 5s, and was carrying both because I still needed to carry the BB for new calander enteries to sync up to Outlook 2007.
I had followed http://support.apple.com/kb/HT1925 and delete the apple s/w and re-installed. But according to the previous post, it appears that the issue was in the data - which was not deleted during all these deinstalls nor overridden with the new installs.
I am a XP user, so my files are in documents and settings/(username) both application data and \local settings\application data, but I also have safari and quicktime installed as well and didn't want to just blow entire high level folders if I didn't have to.
So I followed http://support.apple.com/kb/HT1925 then purged several apple folders in my windows profile and this definitely blew apple computer\preferences away. What I did was a little clumbsy, and desperate, but it worked. I am finally back in business.
However, I would like to see someone fine tune this and determine if it was just the preferences folder that needed to be deleted so that iTunes needed to rebuild it, or if there were other filoes that were apparently corrupted away, just to get this to the minimum number of steps to fix the issue.
BUT THANKS - This has been the most HELPFUL thread to get me syncing agai!!!! -
Could you please let me know about the above as i need to transfer files urgently. Have tried to resend again but to no avail.
Hi stephena,
I have checked your account; there are no recent orders under the email address that you use here in the forums. So, I'm wondering if you may have signed up using a different email address, or signed up for a subscription via a Reader mobile app? For the latter, those subscriptions are handled by the app store from which you made the purchase, so Adobe wouldn't have record of those.
Best,
Sara -
Hi,
Most confusing that iTunes ask security questions when I try to bay some Apps. ID and password is ok, but I got to awnser som questions. And I´m not 100% sure of the awnsers. So I marked "forgot ....." And get an Email to confirm my ID. So far so good... I confirme that and got a new mail saying, we are sending information to help you solve this..
But I haven´t recive any mait regarding that.
What to do?
MikebethHey mikebeth99,
Thanks for the question. I understand you wish to reset your security questions, and it sounds like you've done everything correctly. One detail to remember is that the Security Question reset email is sent to your Rescue Email Address, not the primary email address. You may want to check any alternate email addresses you own for this email. The following article provides more information:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Thanks,
Matt M. -
Hi , I have tried to download a paid app on my new ipad ,the response pop out as: payment is temporarily unavailable .please try later". Since then I was not
able to download any free app , as the same response continues pop out . I have already update ny billing address as advise by the apple itune supportFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
hello,
i am trying to purchase an application from ITUNES store since few days, each time i try to buy it i get a message saying this product is locked, bearing in mind taht i have bought many applications from ITUNES store for teh past few years.
can you help me please?http://www.apple.com/support/itunes/contact/
Contact iTunes and ask them. This is just a user to user forum so no one here has any ability to answer your questions with anything but a guess. -
I bought my ipad in us, and has been using a pre paid card in purchasing applications. Now i already went back to bahrain, i am trying to purchase apllication using my bahrain credit card but it cannot get through as the default country is USA.
I tried to change my country but a message says i have a store credit balance and must spend it before changing store. But how i can spend it i only have 8 cents left?
So how will i be able to purchase applications if i am in bahrain?You can try again after a few hours after waiting and you still get the same error, you'll need to contact support.
https://expresslane.apple.com/GetproductgroupList.action -
I am a student trying to purchase creative cloud with a maestro card but won't allow anything other than master card or visa, is there any way around this?
No, not that I know about... but you might check the credit card page to see if there is an option
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html -
I'm trying to purchase iTunes Match with my prepaid credit card. It's actually a one vanilla Visa card. It's not working is there anyway around not having to have a valid credit card.
Valid methods of payment vary from country to country. Which country?
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I am trying to purchase some applications and its telling me to contact Itunes support
I am trying to purchase some applications and its telling me to contact Itunes support
OK, then I'd suggest you do what it says and contact iTunes Support (posting here is only contacting your fellow users, in case you thought you'd get to iTunes Support here). Click the Support tab above, then look for the Contact Us section in the middle of the page.
Regards. -
I am trying to purchase an app from app store but it says your card is not valid or your card has been declined. I do all online payments with that card.Please tell me how should i proceed??
Contact iTunes Store support.
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