HT3702 I was send an email from apple asking me to update my credit card information or my account will be cancelled within 48hours is this a valid email from apple or fraud ??

I was send an email via apple stating that I need to update my credit card information or my account will be cancelled in 48hours. Is this a valid email or fraud. I had the iphone for more than 2 years and did not receive a similar email

It's a phishing attempt to get your account and payment details (Apple don't send emails like that) . If you still have the email then you could forward it to Apple : [email protected]

Similar Messages

  • I'm trying to remove my credit card information but my account does not give me the option of none tried it from my iPad on the and my lab top from the iTunes Store and it's not giving me the option of none

    I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • I called apple tech support cause my iphone 5 charger just stopped working. Aplle tech support said they can send me a new charger but why do they need credit card information if i have only had the the charger for 2 months and i have 1 year warranty?

    I called apple support because my iphone 5 charger stopped working and they said they would send me a new charger but why do they need credit card information if every apple product has 1 year warranty?

    Hi CryyCorr33
    Sound like they did what is called an express replacment. What apple does is they put a hold on your Credit Card for the amount of the cord because they are sending you the cord first. Then, once you receive the new cord in about 2-3 days, you'll put the defective cord in the box and ship it back out and when they receieve the defective one, they'll be able to remove that hold from you card.
    I believe the reason behind the hold on your card is incase you don't return your defective one to them so they can find out the cause of the issue.
    An Apple Retail Store could swap them out for you in store incase you happen to be near one. This requires no hold.
    Hope this helps

  • HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.

    Althrough I have updated my credit card information, but still unable to use the apple ID.

    If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
    Once your updated info is processed you'll be able to use the subscription application.
    As Bernd wrote - Adobe Reader is free (download, install, use).
    Be well...

  • Hi ,I updated the credit card information and it was approved

    Hi ,I updated the credit card information and it was approved & payment went through but we are still having problems withour creative cloud on allour computers. Can you please help me?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • HT1918 Apple ID for kids without providing credit card information

    I want to create an Apple ID for my 10 year old son, without providing credit card information. on the web I found a video telling that it is possible to set the payment information to "none" - but this choice does not show up in my settings

    I'm not sure how this "none" option works in other countries, but it is accessible in the U.S. So I assume that you are not in the U.S. You can create another Apple ID for the child to use
    The minimum age for an Apple ID needed to create an iTunes account is 13. You will have to set this up using your information (your birthday, address, etc.) and you will need another email address. You can create a free email account using AOL, Hotmail, Yahoo, or Gmail as well.
    Create iTunes Store account without credit card - Support - Apple
    Use this Apple ID only for the kids account. Purchases cannot be transferred from one Apple ID to another one.

  • When I tried to log into my itunes account, I was asked to update my credit card information. When I confirmed my credit card info, I got a response about my security code not being accurate -which is not the case-it is 100% accurate. How do I fix?

    I keep getting a message about my security code not being accurate. I tried 3 different cards & have the same issue. Is this a systems issue? I need to get my apps installed on my new iPhone 4. I am unable to download without confirming my credit card info- My security codes are 100% accurate.Anyone else having this issue? What is the fix for this?

    Ohemod,
    There are 120+ countries that have iTunes Stores, but that leaves many that do not.  You can consult this document:  iTunes Store: Which types of items can I buy in my country?
    Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand.  If you wish to make suggestions to Apple, you can use the iTunes Feedback page.

  • HT1689 How do I use the credit from an itunes card to purchase items from the itunes store instead of the credit card linked to my account?

    I redeemed an itunes card on my iphone and when I try to make a purchase, it uses the credit card linked to my account instead of the credit from the itunes card. How do I change this?

    iTunes Store: How to redeem an iTunes Gift Card

  • HT1420 I'm currently in Afghanistan.  I've recently purchased an I touch and I'm having problems downloading or purchasing music.  I placed my credit card information in several times going back to where I began and it states to contact Apple technical su

    Hello I was just asked to change my ID but not the password and tried to use the new ID with the old passwor and it's not working.  I just need a little help.

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

  • What do I need to do to make a purchase from an international ip address?  My credit card is getting bumped out., What do I need to do to make a purchase from an international ip address?  My credit card is getting bumped out.

    I'm having trouble purchasing an app using a US credit card.  I can download free ones just fine, but can't get the purchase to go through.  Can anyone help?

    Least expensive solution - go to your local computer shop and buy a basic internet router (should cost around $30).
    At home connect everything up as follows:
    - cable modem to the router's WAN or "internet" port
    - Airport Express cabled to one of the router's LAN ports
    - iMac cabled to another of the router's LAN ports
    You will need to configure inbound port mapping on your router to allow incoming port 80 (web server) requests coming from the internet to be forwarded to the private IP address of the Mac acting as the web server. Doing this will still allow the router to provide full firewall protection to any other computers on your LAN (like the iBook).

  • Can i get free apps from the app store,without giving my credit card information

    when i want to download a app the the app store , the message said this apple ID has not yet been used with the itunes store. please review your account information, i dont have a account on itunes,  i just want free apps.  my question is do i need to set up a account for free apps?

    Yes.
    Create an iTunes App Store account without a credit card

  • Apple mail asking for "update" of my credit card information. Could this be a fraud?

    I received a mail from Apple, asking me to follow a link in order to update my information with Apple iTunes.
    The mail looks very original and trustworthy, however, I don't understand what "account" I'm supposed to give my information to, nor do I recognise the email address being an apple customer service address, as it said: [email protected]
    The link in this mail had the following address: apple.itunnes.tfain.com
    In the left side of the form that also asked for details of name, address and credit card number, expery date, and security code, the following was stated below a red sign:
    Attention Needed
    Due to recent updates we are asking many of our customers to confirm their information this is nothing to worry about.
    .... and it ends:
    Failure to comply with this may result in your account being suspended
    Is this really coming from apple?

    It's a hoax. Forward the email to:   [email protected]
    Then delete the email.
    Apple will never send you email asking you to update your credit card information.
    Failure to comply with this may result in your account being suspended
    That's just a scare tactic.

  • How do you remove credit card information from your Apple ID

    How do you remove credit card information from your Apple ID.?  My dad was using my iTunes for awhile and he put his credit card on it and now, everything I want to buy something on the App Store or on iTunes, it asks for my dad's credit card information.  I want that taken off.  I just got some iTunes cards that I want to use but it won't let me

    Do you mean the App store? Both iTunes and the App store use what ever is set up on your appleID, be it credit card or iTunes card. Its the same account.

  • HT2204 Why did it ask me to talk to iTunes Support to complete the transaction when I tried to sign in with an existing Apple ID? I already provided credit card info.

    I am frustrated. I have tried two different Apple IDs and put in my credit card information. Each time I could not go through to log in the iPad and it asked me to contact iTunes Support. Please let me know how to successfully log in the new iPad with xthe existing Apple ID.

    Have you tried contacting iTunes support and asking them (there are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT2731 How do I change my credit card information to my old credit card? I use this one for all Apple charges.

    How do I post my charges to my current credit card? We've been using this one except for 1 chg I used as a gift. Prefer our WFB bank card to be on all Apple and iTunes Store as well as all the charges as they've been for 4 years. Thanks. Lilaine Hartmann Freeman
    <Phone Number Edited by Host>

    Hi Lilaine Hartmann Freeman,
    Thanks for using Apple Support Communities.  This article explains how to update the credit card information for your Apple ID using iTunes:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with iCloud, Apple Store online, iPhoto, or Aperture is also updated.
    Cheers,
    - Ari

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