HT4436 Can not buy apps on iPad. Keeps saying my security answers are wrong. I went to the reserve email account to retrieve and reset questions and still will not let me make a purchase

I can not buy apps on my iPad. Says my security answers are wrong. When clicked on I forgot it sent email to my reserve email account. Which went in and changed my questions. When back to make purchase on iPad still can not buy songs or apps!

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312

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I upgraded my iPAD 1 and now it will not connect to my wi-fi. It does not ask for password. It does recognize wi-fi name. I have rebooted, unplugged router, 'forget network', and reset network. Still will not connect.

I have no idea what to try next. Please help!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1688 It keeps saying my security code is wrong but its not

It keeps saying my security code is wrong but its not

If the security code or anything else is rejected the rejection comes from your card issuer. Apple is just passing the message along. So you need to contact the issuer.

HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

HT201303 my itunes keeps saying my security code is wrong on my visa and its not

my itunes acount keeps saying my security code is wrong on my visa but its not

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT1918 keeps saying my security code is wrong

I keep putting different credit cards and its telling me that all cards security codes are wrong when im clearly looking at the card in hand, which is my bank card i use daily. Cant update or download nay apps because of this

Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records

I can't update my iPad to iOS7. It keeps saying that my updates are complete at iOS 5.1. HELP. I want to download iBooks and other apps that need iOS7.

I can't update my iPad to iOS7 . It keeps saying My updates are complete at iOS5 .1 . HELP!! I want to download iBooks and other apps that need the newer iOS7 .

The original iPad can't be updated past 5.1.1; you may be able to get compatible application versions by downloading them to a computer and then going to the Purchased screen on the device.
(100498)

I cannot update or buy apps because it keeps saying my itunes password is invalid.

I am able to log in on the computer with my apple id but when i try to buy apps or try to update my apps on my phone and it asks me for my password it keeps telling me my password is invalid.

Just make sure that the correct apple ID is on the phone for the iTunes store. I had the same problem. My Apple ID is through a hotmail account. But for what ever reason with an upgrade it switched me to the mobile me account on my iPhone.

Cannot update apps, keeps saying my security code is wrong when I know it's not

Why can't I update or download apps on my iPhone? It keeps telling me my security code is wrong when I know it's correct. It's the same card I used to download the apps to begin with.(and yes, it's a good card)

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Microsoft Word 2011 will not open. I have updated it. Now Excel and Outlook open, Word still will not. Can you help?

Hard drive very recently restored.
Version 10.7.5
Word updated to 14.4.4
I updated, I restarted, I tested everything and everything opens except Word.

Hi, Becca,
Your MS Office 2011 may have become corrupted. Reinstalling Office 2011 can address problems that you may be experiencing.
The current version of Office 2011 is 14.4.8. You might try reinstalling MS Office 2011
First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
http://support.microsoft.com/kb/2398768
Or go here to DianefromOregon's site for help removing Office 2011:
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
Then Reinstall from DVD
Then enter your Product #
After successfully reinstalling Office 2011, update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
It may take a few times before you get to final upgrade to current Office version.
It should be 14.4.8 as of current date.
How to locate product keys
http://support.microsoft.com/kb/2279109
or here on locating product keys
http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm
Note is updated as of March 3, 2015

My ituneswill not open and i have uninstalled and redownloaded itunes but still will not open. Says mobile device not working what should i do?

itunes will not work

Hey ssands0611,
When you uninstalled and reinstalled, did you use this article?
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you haven't already done these steps, this section contains information that might help your situation:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article helped at all.
Welcome to Apple Support Communities!
Best,
Delgadoh

My security answers are wrong (I must of misspelt an answer) the email address where the answer gets sent to is an old one which I no longer have access to. How can I get the security questions sent to my current email address?

I must have misspelt one of my security question answers. When I try to reset them, the email get sent to my old email account (school email) which I can no longer access. So I was just wondering if it is possible to delete that email addess off the system so the emails only get sent to my current email (which is also my apple ID).

Apple ID Manage Account
Go to My Apple ID and click Manage your account
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security

My ipod syncs but will not show anything or play any music or videos.I have tried everything possible,rebooting the ipod reinstalling itunes but no matter what I try it will not show music or videos on my device,it keeps telling me it is empty.Help!

Ok my ipod touch syncs but not properly,I see a little icon on both itunes and the ipod rolling,itunes shows me that I have less memory available on my ipod after I sync which coresponds well in terms of memory with the ammount of songs I am loading to the ipod but I never see what I think I should see when I sync which is "do not disconnect......". I have tried rebooting the ipod and reinstalling itunes but to no avail. My ipod is brand new and everything works but for loading music and videos.I run itunes from windows xp. Help please!!

Was the iPod previous synced to another iTunes library/computer?
Was it setup via wifi?
Setup via iTunes when connected to this coputer/iTunes library?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Lat, restore from backup. See:
iOS: How to back up

When in Facebook, I can't click on 'see all comments' unless in safe mode. Yet, when I am in normal mode and disable everything, it still will not work!

When in Facebook, clicking on 'see all comments' only works in safe mode. And yet, when in normal mode, disabling everything doesn't help. Why?
== URL of affected sites ==
http://facebook.com

We'll need some more info about your Firefox setup. Go to '''Help > Troubleshooting Information''', then click '''Copy all to Clipboard'''. Open a reply to this post, and go to '''Edit > Paste''' to paste the info from your Troubleshooting Information page.

I am trying to change my Apple ID password but it keeps telling me that my security answers are wrong

I keep trying to change my Apple ID password but I can't get past the security questions. Is there another way to get thru because I don't remember my exact answer from 8 years ago.

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107280)

HT4436 Can not buy apps on iPad. Keeps saying my security answers are wrong. I went to the reserve email account to retrieve and reset questions and still will not let me make a purchase

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