HT4539 Purchased a new desktop and when I try and download my prior music purchases I'm told that my computer has to be authorized... Any ideas? Thank you.

Purchased a new desktop and when I try and download prior music purchases, I'm told I need to authorize my computer for the download.. Any ideas? Thank you.

Have you authorised your iTunes account on that computer (this screenshot is from a Mac, but it should be similar if you are on a PC) :

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HT5621 I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?

I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?

Try here
http://support.apple.com/kb/HT1311
when you have UK Cards etc best to change as well

After one week of using Garageband, a exact copy of the app appeared. I deleted the copy but the also original app was deleted. When I try to downloaded from the App Store again, it appeared that the app has already been accepted but I can´t find the app

It appears that it is in the purchases list, but it is not there, HELP

The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team

Hi, I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help?

Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of credit card information when a card is registered in your account, even if you have a balance from a prepaid card. Either just go through the verification process or, if you have a credit card entered and you don't expect to need the card anytime soon, go into the Payment information in your account and set the payment method to "none" which should then stop the regular requirements for verification (it may still ask - mine does - but you should just be able to click through the buttons without problems).
Hope this helps.

Keep receiving down load error try again later, when I try to download some previous music purchases for my new iphone

Keep receiving down load error try again later, when I try to download some previous music purchases for my new iphone

Hello JaseW,
The following article provides a number of steps which can help get your downloads moving again.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

When I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

I have erased my drive and when I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

By OS X Utilities, do you mean Recovery? http://support.apple.com/kb/ht4718
Can you explain exactly what you did to erase the drive?
And, which Recovery were you in, regular or Internet? (internet recovery starts up showing a spinning globe).

HT1369 I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

If that's not a real email, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99730)

Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this

Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

I am trying to sync my iPad to my computer. When I do, I am told that "This computer is no longer authorized to play purchased items that are on the iPad"

I am trying to sync my iPad to my computer. When I do, using either WiFi or USB connection, I receive the following message: "This computer is no longer authorized to play purchased items that are on the iPad "XXX". Would you like to authorize this computer for items purchased from the iTunes Store?" I have deauthorized and reauthorized repeatedly, and even trashed the SC folder, but the symptom continues. I am using OS 10.9.3. iOS 7.1.1, and iTunes 11.2.2. Suggestions/solutions would be welcome!

A link in the article that Texas Mac Man provided has several troubleshooting steps for "repeated requests for authorization":
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Take a look to see if any of those steps will clear up you issue.
Cheers,
GB

When i try to attach files in hotmail, i get a message that silverlight plugin has crashed and error report indicates error about plugin-container.exe ; ihave the latest silverlight plugin. what to do?

* I work on windows XP
I have latest fire fox and silver light plugin
* "silver light plugin has crashed" is what i get when i try to attach files in hotmail
* error report indicates about plugin-container.exe.
* where to find plugin-container.exe. to install and try

Hi,
Please also try to '''Disable''' the Silverlight add-on in '''Tools '''('''Alt '''+ '''T''') > '''Add-on''' > '''Plugins''' before opening Hotmail. You may still be able to attach files.

My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie, i get an error message that says the apple tv not authorized to play it

When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

When I try to download an app I get an error saying Your Apple ID has been disabled

When I attempt to download an app, I get the following message: Apple ID disabled.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

When I try to delete an app by holding it down the app shakes, but no "x" appears? Any ideas?

When I hold my finger on an app to make it shake to delete the "x" does not show up so I cannot delete the app. Any Ideas how to fix this?
Thanks,

Stedman1
Thank you for your quick reply. That was it. I apologize, but I only been a Apple phone person for a few weeks.
Thank you

I have acquired a new modem usb modem for my computer which gets me on the internet fine but when I try to load a weg page in Mozilla it tries but always comes up with the error that the connection has timed out. Any Ideas? Thanks

It seems the browser will not let me connect even though the internet is accessed.

Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2. It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store. As I recall, it asked for my password twice, and the security code from the back of my credit card. After that, downloads proceeded as before.
Fred

HT4539 Purchased a new desktop and when I try and download my prior music purchases I'm told that my computer has to be authorized... Any ideas? Thank you.

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