HT4623 during update to IOS7 iphone frozen with itunes logo shown with cable?

during update to IOS7 iphone frozen with itunes logo shown with cable?

Your iPhone has dropped into recovery mode. You'll need to restore it:
http://support.apple.com/kb/HT1808
Regards.

Similar Messages

  • HT4623 upgraded to ios7 iphone now displays itunes logo and usb cable will not restore in itunes, wil not restart

    upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart

    Hi there emynona,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • Frozen screen, itunes logo and usb cable-end, have deleted and reinstalled to no avail...happened when attemtping to update itunes software...any hints on how to 'unfreeze'?  THX!

    help!

    If you did all the below action then it appears y have a hardware problem as they say is possible. In that case
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Error 1611
    This error typically occurs when security software interferes with the restore and update process. Follow the steps to troubleshoot security software to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

  • HT4623 I'd like to know how I update my apple iphone 3G with ios 4.2.1 to ios 6. Thanks.

    I'd like to know how I update my apple iphone 3G with ios 4.1.2 to ios 6? Thanks, LabRat1.(?!)

    Read https://discussions.apple.com/static/apple/tutorial/reputation.html
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  • My Apps won't update on my iPhone 4 with iOS6

    I strated to updated all my Apps, through the App Store App on my phone - usually it would do this via the wifi slowly app by app.  But not this time.  It just said they were all waiting!
    So I updated all the Apps in my itunes on my PC, but they won't update on my iphone (4) with iOS6. 
    During the sync it says it is installing on all of the Apps that need updates (now about 20 as have been trying for days to sort out) get half way through the 'installing process' and then when the sync has 'finished' all the updating apps are half way through and just stop.
    Have tried to delete apps on handset in order to reload but won't let me, as it says they are all waiting.....
    Help this is driving me mad and I cant use things like my dropbox app which I need for work as it is waiting to update.....
    A message pops up saying: Unable to Dowmload Applications  'Dropbox and 18 other applications could not be installed at this time.

    Not sure.
    Perhaps you can explain the symptoms? What is happening on your phone.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • HT4528 I installed the new update and it is frozen with a picture of the charger head, an arrow pointing to a iTunes image. How do I get my phone to work properly?

    I installed the new update and it is frozen with a picture of the charger head, and an arrow pointing to a iTunes icon. How do I get my phone to work properly?

    What happened when you tried to restore and update the iPod?

  • Iphone frozen with usb pointing to i tunes logo

    iphone frozen with usb pointing to i tunes logo......any suggestions?

    Hi,
    u need to put your iPhone in to a recovery mode
    http://support.apple.com/kb/HT1808
    onece you are in recovery mode, then connect to itunes to restore.
    good luck.
    M.

  • Software update failure, now phone frozen. Now screen only showing itunes logo and USB Cable on screen. Have I lost my backup?

    I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
    Have I lost all the data on my phone?
    What should I do?
    Help!
    M

    The iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
    For the 3004 error code does the troubleshooting for it on the page that you posted from not help ?

  • HT6058 Iphone5 frozen on iTunes logo whilst updating latest io7!! HELP

    My iphone5 has frozen on 'iTunes  logo with cable' whilst updating latest version ios7? If I take charge cable out the phone goes off & won't switch on! Please help!

    STOP SCREAMING AT US!
    We are fellow users and typing in all CAPS is just rude and unnecessary.
    Most will simply ignore posts typed in all caps.

  • I wanted to restore my iphone 4s from 6.1 to 6.1.1 and itunes showed me (error -1) and i cant do nothing because its stuck with the itunes logo and the cable what should i do to fix it helppp please...

    i just wanted to restore from 6.1 to 6.1.1 on my iphone 4s and itunes gave me an error -1 and know it doesnt work i dont know if the warranty from 1 year of apple can fix it or what i can do to solve the problem... as i said i just wanted to update and know im stuck with the restore logo ( the itunes logo and the cable) need some help please!!!!

    no so i dont know what happened

  • TS1369 iphone showing blue itunes logo with usb cable

    after copying recent purchases from iphone 4s and
    updating itunes software
    iphone not showing in devices in itunes but
    it does showing in Windows 7.
    Iphone shows blue itunes logo with usb cable.

    Hi there gdavis433,
    You may find the troubleshooting steps in the article below helpful.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    -Griff W. 

  • My iphone froze up when i tryed up dating my 3gs and the only thing comes up on my screen is the itune logo and usb cable how do i fix the problm

    i was trying  to update my iphone 3gs to ios 6 and then on my iphone screen comes up with a itune logo and usb cable i tryed turning it of conecting it back to the computer and notting happens what do i do how do i fix this problem

    mine has done the same thing. itunes isnt even recognizing that my phone is plugged in.

  • Iphone 5 screen is stuck on itunes logo and USB cable?

    iPhone 5 screen is stuck on iTunes logo and USB cable. Reset does not work.

    Place your device in recovery mode as explained here:
    iOS: Unable to update or restore

  • Tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

    tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

    I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone.  I don't know what else to do :-( any help or suggestions are highly appreciated!
    I would hate to have lost all my info, especially contacts and calendar items since I have no idea what was backed up prior to the phone getting locked on this screen. I've been told that my only option is to go to the phone carrier and they will reset it for me, but that means it will wipe out all the info.
    I hope someone has a fix other than that one.

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