My iphone froze up when i tryed up dating my 3gs and the only thing comes up on my screen is the itune logo and usb cable how do i fix the problm
i was trying to update my iphone 3gs to ios 6 and then on my iphone screen comes up with a itune logo and usb cable i tryed turning it of conecting it back to the computer and notting happens what do i do how do i fix this problem
mine has done the same thing. itunes isnt even recognizing that my phone is plugged in.
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I can't delete my question, so I'll just say that you press on the type of number written in the box to the left of the box you typye the number into. Dumb or what?
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Are you using mirroring or using airplay within iTunes? If you are truly mirroring then you can view anything that is displayed on your computer through Apple Tv
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TS1369 iphone showing blue itunes logo with usb cable
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updating itunes software
iphone not showing in devices in itunes but
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Iphone shows blue itunes logo with usb cable.Hi there gdavis433,
You may find the troubleshooting steps in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
-Griff W. -
I really need help, I purchased an iTunes card about an hour ago and downloaded two things, I tried to download a couple songs but it won't let me, every time I try it says something along the lines of credit mismatch mobile message. How do I fix this? It says I have 23 dollars left but it's not working. How do I fix the problem? Please help!
its very annoying but you have to log out of your account. than try to buy the sone. it will ask you to sign in. do it. the sond will start to download. it only works once, so you have to do it over and over for every song :/
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I installed an app on my iPhone and now all I get on the screen is an image of a USB cable with an arrow pointing to an iTunes logo. I cannot use my phone and if I turn it off, I just get the same image on the screen! I need my icons back!
What version of iTunes is on your computer? What version of OS X are you running? What type of Mac (and how old) do you have?
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Hi yesturday,i was tranfering my photos of my phone to my computor,and the phone has froze on me,i cannot switch the phone on or of,what i can see on the screen,is the itunes logo with a cable on the screen,its looks the one you put the cable into one of the ports,there is no way possible to switch of or on please help,im stressed out lol,thankyou francis01224
Aug 15, 2012 8:28 AM (in response to EricaP1234)
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My Ipod froze while downloading a software update from Itunes.. now I have a screen with an Itunes logo and the USB cord and my computer does not recognize the Ipod??
See Here for,
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591
And Here for,
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
Can someone please help me with retoring my iphone 3gs. Error 3194 is constantly popping up. My phone is stuck on a screen with an itunes logo and an apple cord
Make an appointment at an Apple store if there is one nearby.
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My iPhone 4 froze when I was using the Facebook app. The only thing moving is the indicator at the top spinning to show its "thinking." Its been like this for about an hour, I can't even turn it off. Any ideas (other than letting the battery go dead)?
Thank you, I've tried that but it won't work either, the logo never comes up. It just stays on the FB app screen. I tried connecting to iTunes to see if I can fix something from there and it freezes iTunes. Also tried disconnecting the wifi (I don't know how I thought that would help but worth a try) and plugging it into the charger but still nothing. I think I'll have to visit the store tomorrow. I appreciate it, though!
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I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help
please help me!!!
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When trying to sync my iPhone/iPad with my MacBook Pro, I receive the error message "You do not have enough access privileges to update this device". How to I adjust the access privileges?
Hello magestecal,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting a permissions error when trying to sync your iPhone, I'd like you to please follow the steps in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Take care,
Alex H. -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
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IPhone 3G frozen when I tried to upgrade to 3.1.2
This is not the first time my iPhone 3G gets frozen and unresponsive when upgrading.
Two months ago, when I bought it second-hand, I’ve tried to upgrade from 3.0.1 to 3.1 and it was a nightmare that lasted for days...
Eventually I succeeded, after countless attempts using three different computers.
After I finally got to upgrade the phone worked really fine until now, when I was dumb enough to try upgrading to 3.1.2.
Now the phone is frozen and unresponsive, stuck on that black screen with the iTunes logo and the USB cable picture.
Here’s what I get every time:
“the iPhone could not be restored. An unknown error occurred (13)”.
I’ve already read and tried the following, without success:
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/TS1275
http://support.apple.com/kb/TS1445
Please help.This may be of use:
Finding iOS Apps Compatible with Older Devices -
while trying to update my iphone 4 last night, it froze with the itunes logo and a plug underneath. Can I fix this? How?
See: http://support.apple.com/kb/HT1808
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