HT4623 in my my ipod when i go the general there is no icon called software update , what can i do ? even when i open it in itunes they says that software 4.2 is up to date i cannot download kik, instagram and the rest social network

i cannot update my software on my ipod

Identify iPod Models
http://support.apple.com/kb/ht1353
The 2nd Gen can only go to 4.2.1

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HT4623 I am unable to access the internet even though my wi-fi signal is strong. It circles then times out. I can't even check for software updates. It tells me "Unable to Check for Update, an error occured while checking for a software update" What can I

Help! I have an older iPad. I am not sure which version. I cannot access the internet even though it shows a strong Wi-Fi signal. I have tried re-starting and when I tried to search for updates I couldn't access. It told me an error had occured. What can I do? Thanks!

Me too having the same thing what's the solution for this how can I update

I have an ipod shuffle 2nd generation. It is not showing up in itunes -tried restart, software updated What can I do

So frustrated, I have 4 ipod shuffles 2nd generations and I can't get itunes to recognize any of them. My software is 10.6.3 I have restarted. Plugged in the ipod usb first, then docked and turned off, then turned on. Changed USB ports, made sure the software is updated. HELP!

A couple of things that worked for me.
1. Download and run Apple's iPod Reset Utility:
http://support.apple.com/downloads/iPod_Reset_Utility_1_0_3_for_Mac
2. If this gets the Shuffle visible in iTunes, go into the Settings for the iPod and enable Disk Usage.

HT4623 My iPad is not connecting to internet after software update what can i do

Hi everyone I just update the software 7.0.4 on my iPad 2 and after doing that cannot connect to internet, can somebody tell me
what to do to correct this issue? Please

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.
If yes you can try resetting your Network Settings. Settings > General > Reset > Reset Network Settings. Note that you will have to re-enter all of your WiFI passwords.

Why does itunes say that my iphone has 9GB of video data even though I've deleted every video I've ever made

Hello,
When I use itunes on my macbook to view the contents of my iphone 5, the bar at the bottom of the window that shows me how much data is taken up for different categories says that I have 9 GB of video data. The thing is, I deleted all of the videos that I've ever recorded on my phone, but itunes still says I have 9.15 GB of video data! I ejected my iphone and plugged it back in multiple times to see if it was a problem with refreshing, but that didn't work. Itunes also says that I only have about 3 GB of free space left and when I go to the settings on my iphone, it says the same thing, so I know that there really are mysterious files on my iphone taking up 9 GB of space. Also, both itunes and my iphone says that I have 83 video files. I've deleted as much apps as I could, just incase there were apps that had video files included in them, but that didnt really work. I also opened the video app in utilitties on my iphone and it said that I do not have ANY videos. I don't really know what else to do.
Is there any way to just see all of the files on my iphone? Itunes does not let me do that. It only lets me view certain files from apps like adobe reader. I need to find out what video files itunes is detecting on my iphone. Again, I've deleted all of the videos that I made on the phone by using the photos app. I never downloaded video files from safari either.
Thanks in advance

since moving to the mac from windows, this seems to happen less. I also found that having some videos marked as "remember playback position" resulted in a lot of updates to the ipod when i had watched them through itunes.

HT4623 my first gen i pad does not have the software update selection on the general settings screen. How do I update software.

My first gen iPad does not offer the software update option on the general settings page. How do I update without this selection

That only appears when you have iOS 5+ installed, you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972

When plugging in my ipod touch on Itunes, it says this ipod cannot be used because the Apple mobile device service is not started. What can I do to remedy this. This has just started happening suddenly

When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem

See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

I have a 1st gen iPod Touch and have purchased the ios 3.1, but cannot get it to download from the store to the iPod? On iTunes, it says that I have the current version of 2.1 Help!

I have purchased the ios 3.1 update for my 1st generation iPod Touch, but cannot get it to download. When I check the summary on iTunes, it says that I have the most up-to-date version of 2.1. I really need to update to 3.1 to download some games for my son. I have an iPad and do not want to purchase a new iPod if I can get some games on the current one.
Thanks in advance!

So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us

My ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services

my ipod can't sync with itunes.Itunes keeps saying that it cannot load data class information from sync services.It won't even allow me to do any updates

See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2

HT201210 my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this

my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?

Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

When playing games on my Ipod, I can't buy gold packs on Fifa or gems on Clash of Clans. What can I do? I have credit on my Itunes account.

When playing games on my Ipod, I can't buy gold packs on FIFA or gems on Clash of Clans. What can I do? I have credit on my Itunes account.

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem then some info as to what happens would be useful if you want help.

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouT

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouTube for instance works just fine Siri works just fine. I can't make a call or receive a call whatsoever because all I hear is static and I haven't dropped the phone in water nothing has really happened this literally happened overnight

This is a wireless carrier issue. The fact that the speaker & microphone work properly for other apps is a great indicator that your device is fine.
Contact your wireless carrier about your call quality issue.

When playing music from Ipod in my car, music suddenly stops and message appears to restore in iTunes. After a few minutes, it starts to play again. I hear a click and the apple logo shows on the screen. Any ideas??

When playing music from Ipod in my car, music suddenly stops and message appears to restore in iTunes. After a few minutes, it starts to play again. I hear a click and the apple logo shows on the screen. Any ideas??

You may need to do a Restore in iTunes.
Clicking sounds from an iPod that has a hard drive is probably not a good thing. It is possible that your iPod's hard drive is becoming unreliable.

TS2776 my ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services

my ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services

See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

HT4623 in my my ipod when i go the general there is no icon called software update , what can i do ? even when i open it in itunes they says that software 4.2 is up to date i cannot download kik, instagram and the rest social network

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