HT4623 my iPod is the first generation i think and i can't get my iTunes to recognize the device and when i go to settings and the general there is no "software update" to select to update my device. is there anyway to make this happen?

help

The Software update started in iOS 5. The 1G can only go as high as 3.1.3
To get your Mac to see the iPod
iOS: Device not recognized in iTunes for Mac OS X
If you have OSX 10.6.8 do not omit the Additional information Paragraph
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.

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HT201269 when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resett

when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resetting it?

What version of iTunes are you running on your computer? You need to update to the current version.

HT4061 Help! My iphone displays a cord to an itunes icon and I can't get it to go away...even when I plug it into my computer. My computer is not recognizing it as a device.

Help! My iPhone 4 displays a cord to an itunes icon and I can't get it to go away...even when plugged into my computer. My computer doesn't recognize it as a device. How can I just cancel all this and get my phone back to normal?

You might want to try performing a hard reset of your device; this will restart it and generally clear out any errors, it will not erase any data on your device.
Press and hold both the home button and the lock button (the button on the top right of the iPhone) for several seconds until the Apple logo appears.

Whenever I change from My Music to iTunes Store and then back to My Music, it sends me to the top of My Music instead of where I was when i switched. How can I get it to return to where I was when I switch out of and back into My Music?

Whenever I switch from My Music to iTunes Store and then back to My Music, it sends me to the top of My Music instead of where I was when I switched. How can I get it to return to where I was when I switch out of and back into My Music instead of going back to the top?

Firefox will reload a page and reposition at the top if the copy in the cache has expired. However, that shouldn't happen right away.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
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If you have a large hard drive, this might take a few minutes.
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Then try reloading the page. Does that help?

Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items)

Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items from the last itunes or anything from that OS because it had a virus and i just wanted windows 7)

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD

When I use a tool on an enlarged image the image freezes and I can't get it to move unless I change tools. I tried resetting tools and uninstalling and reloading CC. What should I do?

When I use a tool on an enlarged image the image freezes and I can't get it to move unless I change tools. I tried resetting tools and uninstalling and reloading CC. What should I do? Once any tool is used I can't change its size or move the image.

Howdy,
Sorry for the lack of info. It is Adobe Photoshop CC, I have been using
CS5 and am trying the trial version of CC to see if it worth changing
to. Any tool works once but freezes the tool sizing and image movement.
I am also using the Beta version of Mac Yosemite. But the CS5 version is
working fine.
Hasta,
Bob McCaw

I have just got new ipad3 , iTunes has stopped working on my pc so I used my friends pc to set up the iPad . Problem is that when I go into iTunes ,my friends apple ID is the default ID and I can't get into iTunes with my own ID? How can I change default

How to change apple ID on newly set up iPad ? Used my friends pc as iTunes had stopped working on mine and now his apple ID is showing as the default ID for iTunes and I can't get into my iTunes account ?? iCloud is fine , just iTunes that I can't seem to change defiant user id.

Settings>Store>Apple ID. Tap his ID and sign out. Sign in with your ID. If you are in iOS 6 it is Settings>iTunes & App Stores>Apple ID.

I love a game name Magic line on the first generation IPAD but now I can not download this Magic line on the app store for my new iPad Air. How can I transfer the game on OLD IPAD to my New IPAD Air ??

I have a game name MAGIC LINE on my first generation IPAD which I can not find on APP store now. How can I transfer that game to my new IPAD AIR ??

You don't say which store you are looking in but I found this in the US store: https://itunes.apple.com/us/app/magic-line/id410551094?mt=8

I can not get my itunes to recognize my ipod touch, I called support and when i found out there was a charge I politely said no thanks and hung up. now I can't even get the itunes to download!!

I have tried since Chrismas to use my Ipod touch and have not been able to! I have uninstalled and reinstalled itunes more often then I care to admit! I called support and when I found out there is a charge ($59.95) I declined and hung up. I now can't even download itunes! I guess I find that a little fishy. I was so happy with this gift and now I am so frustrated I am about to return it and never purchase another apple product again! I have gotten nothing but the run around when trying to get assistance for a very expensive music player! HELP PLEASE

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Connected everything on my new (previous gen...not the new tower, mind you) TC, but can't get beyond flashing yellow. Had to reconnect my old router to send out the "HELP!" request. Can anyone advise, please?

Please advise. I just tried connecting my newly purchased (previous generation...not the newest "Tower" model) Time Capsule, but cannot get beyond the "blinking yelow light". I had to connect up my old router (the one I'm trying to replace with this new TC) just to send this help request. Can anyone please advise an old dude?

If you pulled out an existing router.. then you have a modem.. what modem is that? Explicit details help loads.. and loads.. and even more loads.. we cannot guess solutions without knowing the setup.
But you can simply configure the TC in bridge mode.. do it directly connected to the TC with ethernet wire.. LAN TC to computer and configure it in bridge.
Then setup wireless any way you want..
You can turn it off and still use the wireless on the old router.
You can setup a new wireless network.. and connect to that.
Or you can setup roaming network, ie use the same wireless name and same security settings and password as the existing router.. assuming it also has wireless.
Do nothing at all and it will still work..

TS1702 I have downloaded the Pimp my sounds App. I can not get it to load on my phone. I have watched every video and maybe I am not that smart. Can someone help me please.

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For support for this app, which isn't an Apple product, contact the app developers, which can be found in the App Store description.

HT201263 HELP!! I am trying to do a restore and update on an iPod... I think it is the first generation.... I keep getting an error message. Done all the troubleshoots.... still nothing!

I tried to do an update. Was prompted to do a restore and update. I am getting an error message. It will not restore OR update. I have tried all of the troubleshooting and it won't work now!

Disable your firewall/security software.

HT1212 tried to restore my ipod that has been disabled and I can not get it to go into DFU mode I have tried a million times and it will not allow me to. I have done this before to restore other devices am I am not new to this process. please HELP?

Can not enter DFU mode and I am stuck with a disabled ipod can anyone help.

Place the iPod in recovery mode using one of these programs:
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RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella

My iPod is formatted for Mac and can not get Windows iTunes to recognize it. How do I format it for Windows?

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Hey KitKattz44,
Thanks for the question. The following resource may help to resolve your issue:
iPod: How to determine your iPod's disk format
http://support.apple.com/kb/HT1335
You cannot use an iPod whose disk is configured for Macintosh on a Windows-compatible computer. However, you can restore the iPod disk to use it with a Windows-compatible computer. To do this, see "Restoring iPod to factory settings." While a Windows formatted iPod may work on a Mac, Apple supports this configuration only with iPod shuffle.
Thanks,
Matt M.

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I understand, as that was the place I would change it before 8.3 but now that option of Mail Days to Sync is not available? Any idea why that would be?

HT4623 my iPod is the first generation i think and i can't get my iTunes to recognize the device and when i go to settings and the general there is no "software update" to select to update my device. is there anyway to make this happen?

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